Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,430 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,430 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“I live in Kasilof Alaska where the temperatures dip into the negatives. This vest is nice and warm when I go outside hiking, walking or just going outside with my dog. Love my vest”
Helpful Report
Posted 1 year ago
“Happy they stand by their product”
Helpful Report
Posted 1 year ago
“Great customer service and response to needs.”
Helpful Report
Posted 1 year ago
“I have not received all of my order yet! I received one item that came from China by DHL and it got here on time. But the rest of my order is coming from Texas by USPS. That half of the order has been "on its way" for 11 days now! It arrived at the main distribution center of my state 4 days ago and still no update. It says "moving through network, in transit to next facility arriving late" The next facility that it's going to is about 10 miles down the road if that! So it shouldn't take 4+ days to get there. First time customer and may not order anything else again!”
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our logistics department for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
“I typically wear a medium, but had to downsize to the small for this vest in order to eliminate a lot of draft and a loose neck. The small is PERFECT! It’s really a superb product.”
Helpful Report
Posted 1 year ago
“I love these jackets!”
Helpful Report
Posted 1 year ago
“I am extremely happy with the service I have received. I will be and have already recommended my friends and family. I will be purchasing more products in the future.”
Helpful Report
Posted 1 year ago
“Love the heated jacket. Even without the battery, I still feel warm. Great product.”
Helpful Report
Posted 1 year ago
“Love my new vest does heat up well. Works better on high. I feel like my arms get cold so it does fit under a light jacket.”
Helpful Report
Posted 1 year ago
“I have a heavier heated coat of a different brand, this golf jacket is way warmer and I love the zip off sleeves”
Helpful Report
Posted 1 year ago
“Compared to my other oem Ororo batteries, the battery after a full charge is disappointing.”
Helpful Report
Posted 1 year ago
“Very comfortable, true to size, and easy to use. My time in hockey rinks and walking the dogs just got much better.”
Helpful Report
Posted 1 year ago
“Being a Ranch girl from Wyoming, I am loving my ORORO. Not only is it an amazing product but amazing customer service.”
Helpful Report
Posted 1 year ago
“I am waiting to hear back from Julie’s team”
Helpful Report
Posted 1 year ago
Hi Warrenie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“I bought a heated vest for a trip to Boston and NYC in January, because I am always freezing there. It was amazing. My kids were pleased as I was not complaining constantly about being cold. I was even warm on the plane! The vest was to arrive on January 27, we arrived on the 25th. The vest was already there a x my daughter had charged the batteries. Great service! Kathleen Johnson”
Helpful Report
Posted 1 year ago
“Great company to do business with her product.”
Helpful Report
Posted 1 year ago
“I have gifted several of your heated vests over the holidays and new year. Without exception, everyone was absolutely thrilled when they opened their gift. I gifted one to a friend with some health issues that make her cold all the time. She was so happy to receive this warm hug from a friend and “hasn’t taken it off” since she received it. I love mine and wear it around the house to take the chill off periodically! Only complaint is the battery is a little big and the placement a bit awkward sometimes under my ski jacket.”
Helpful Report
Posted 1 year ago
“I love this little battery! It works just as well as the bigger ones with less bulk. I’ll definitely be buying more as needed.”
Helpful Report
Posted 1 year ago
“Nice vest works great !”
Helpful Report
Posted 1 year ago
“The battery for my heated coat wouldn't charge. I notified Ororo Customer service and they sent me a new one free of charge. I had to pay the shipping charges but, that was no problem.”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,430 reviews