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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Very comfortable heated apparel. Changing heat levels also very easy.
Helpful Report
Posted 1 year ago
always great to work with great products
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Posted 1 year ago
Ororo as a product is very well made. The sizes run a little small though. My only complaint about the product. I also question why I can't use any rebates, discount codes, etc on products that are marked down. What is the point of them. If your product is top notch, and I have earned discounts, let me use my discounts.
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Posted 1 year ago
I have a vest and gloves from Ororo. I use them in extreme ski conditions and they are a game changer for me. One of my friends just bought a vest and loves it as well. I bought another for a Christmas gift. Orders always arrive quickly too! I wouldn't recommend product to others if I was not a fan myself!
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Posted 1 year ago
Had a very pleasant interaction with customer service representative who helped with an order exchange. Very excellent service with quick, professional, thorough responses. Cannot wait to try out the heated vest. It looks very nice! Thank you!
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Posted 1 year ago
My son liked his hand warmer so much I had to get one for my wife. The customer service was amazing. Just like the product.
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Posted 1 year ago
Purchased as a Christmas gift. Upon receiving I inspected and immediately noticed the temp setting switch on the front below the shoulder is sewn in very crooked. Seems as though is product is a slight irregular. Not pleased, especially as a gift. JD
Helpful Report
Posted 1 year ago
Hi Jeffrey, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
I ordered a pair of slippers and now believe they have been lost during delivery. I was very disappointed to see that the same pair of slippers is now selling for $10.00 less than what I paid for them one week ago. So far, I'm very disappointed.
Helpful Report
Posted 1 year ago
Hi Linda, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.
Posted 1 year ago
Best Heated Vest on the market for the price. Comfort and always DEPENDABLE.
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Posted 1 year ago
I love my heated jacket. I wear at work since it so cold in there. It great to take the pups outside too.
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Posted 1 year ago
I appreciate the quick and friendly response in replacing my battery. Harold was so friendly and always helpful. I give him a 20 out of 10. So grateful as I just purchased as additional vest for a family member knowing I have chosen the best brand with the best customer service!
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Posted 1 year ago
Love my best. Spare batteries are a little pricey.
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Posted 1 year ago
This is the second Ororo heated vested that I have purchased. As an equestrian, I am outdoors much of the winter months and w/ the vest, I no longer need to wear bulky coats to keep me warm. I highly recommend the women's Ororo vest.
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Posted 1 year ago
The service is top notch! Packaged amazingly well! This is a Christmas gift for my wife and I'm sure she'll be impressed!!
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Posted 1 year ago
Another well made product by my favorite heated apparel brand!!
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Posted 1 year ago
Ororo website has no peer. It is outstanding! The website is well organized and for customers it is easy to find products. Most amazing was when I left a voicemail, I got a call back, too! Just charged up the vest, but we live in Carlsbad, CA, where our temperature today is in the low sixties but the test will be in January when I'm skiing in 20 degree weather.
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Posted 1 year ago
Easy purchase....Product as good as advertised! Good packaging...easy instructions
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Posted 1 year ago
Awesome quality, awesome service!!!!
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Posted 1 year ago
Easy to work thru there online store to pick what your needs are. We bought 2 vest from the outlet open box store this time around and are very happy with both vest.
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Posted 1 year ago
My order was packed and shipped on time, and the slippers will make a great presents 🎁 for my family. They look nice and warm for their feet.
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews