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ororowear.com Reviews

4.2 Rating 3,118 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,118 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Durable and reliable
Helpful Report
Posted 1 year ago
We have bought my husband and our grandkids Ororo vests and jackets—-heated ones. And they love them!! What a gift for a golfer or fur watching sports or just being outdoors. Love the quality!!
Helpful Report
Posted 1 year ago
I was able to find exactly what I needed. A Battery for my Ororo Jacket. I placed my Order on Saturday the 16th. At that time the system said it would be 3 to 5 days for shipping. I recieved an e-mail that a Shipping label was created on the 18th for my item. It is now the 21st and the tracking number if checked though the shipping company, says that a shipping label has been created, the shipper is waiting to recieve the item. If I check the Status of the order on Ororo's website it still says "Your item will ship soon" and shows the tracking number that was generated for the item. It has been 6 days since placing the order and as far as I know my item is still sitting in Ororo's warehouse.
Helpful Report
Posted 1 year ago
Hi Rune. Thank you for your review. Our support team will contact you shortly to assist you further. Rest assured, we are working to resolve this issue as quickly as possible. Thank you for your patience.
Posted 1 year ago
Very nice quality vest. The packing was impressive as well. Excited to gift this.
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Posted 1 year ago
Haven’t opened it it’s a gift but it arrived quickly!!
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Posted 1 year ago
Quick shipping love the hoodie
Helpful Report
Posted 1 year ago
I am incredibly disappointed. My coat was promised for today, but delivery has been delayed. I was expecting it to arrive in time for my Thanksgiving trip when the warm coat would be very helpful.
Helpful Report
Posted 1 year ago
Hi Nancy. Thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
Bought a heated vest for my daughter and she is loving it. Bought heated gloves but haven’t had any reason to use yet
Helpful Report
Posted 1 year ago
I haven't yet received the product but am disappointed with shipping times.
Helpful Report
Posted 1 year ago
Hi, Elizabeth. Thank you for your review. Due to the congestion of logistics during the peak shopping season, something unexpected would happen that is out of our control, but rest assured, your package is still on the way. We will continue to monitor the shipment and keep an eye on its progress. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
No outside logo information, as my golf partner’s has. That would make the best a little better looking& free advertising
Helpful Report
Posted 1 year ago
Great quality vest!
Helpful Report
Posted 1 year ago
Ordered off of FB.and I got a shipped notice then I received another Email stating the product was not available,and would I like to spend more money on a more expensive product as my product wasn’t available or cancel. Which I canceled and have received 5 or 6 more emails referring to refunds and or cancellation confirmation!
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Posted 1 year ago
It was super easy and quick to shopp their website
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Posted 1 year ago
Got my wife one.... wasn't long before I ordered one too! Great!!
Helpful Report
Posted 1 year ago
Your heated vest is stylish and comfortable to wear but the reason I buy them for myself and my friends is that they keep me warm
Helpful Report
Posted 1 year ago
Ororowear makes high quality items. They stay warm very long. Not bulky for easy layering.
Helpful Report
Posted 1 year ago
Ordered product and got it much quicker than most orders I usually get. Thank you.
Helpful Report
Posted 1 year ago
I bought a 2x and it is definitely not a 2x there is so many layers in it it feels like a large or xl which isn’t a bad thing but it doesn’t feel like a 2x I wear the jacket for work and if I could take it back I would.
Helpful Report
Posted 1 year ago
I really like ororo products but I don't think I'm going to be ordering from you sny time soon. When I ordered my vest I was told 3-5 days for shipping, now I'm looking at expected 8 days in shipping and that number has gone up three times. I still haven't received my package so hopefully nothing else will be wrong.
Helpful Report
Posted 1 year ago
Hi Gabby. Thank you for your review. Due to the congestion of logistics during the peak shopping season, something unexpected would happen that is out of our control, but rest assured, your package is still on the way. We will continue to monitor the shipment and keep an eye on its progress. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
I have not received the vest yet. It was supposed to arrive yesterday, but it did not.
Helpful Report
Posted 1 year ago
Hi, Jana. Thank you for your review. Upon checking, the package was delivered to you already. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,118 reviews