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ororowear.com Reviews

4.2 Rating 3,430 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,430 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“wife loves the vest”
Helpful Report
Posted 1 year ago
“Buyer Beware! The construction, quality, and customer service of these products is terrible. After wearing this garment for ~1-2 times per week for the past 3.5 months, the seams have begun to unravel. When I reached out to customer service, I was told that the warranty doesn’t cover “wear and tear.” A seam unraveling in a new garment is not wear and tear.”
Helpful Report
Posted 1 year ago
Hi Katie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“Amazing, customer service.”
Helpful Report
Posted 1 year ago
“Love it! Repeat buyer!!”
Helpful Report
Posted 1 year ago
“Impressive communication system and very prompt service. Wife loves the vest.”
Helpful Report
Posted 1 year ago
“I love my Ororo vest! And the customer service is excellent… they definitely stand by their products. My vest stopped heating after two years and it was quickly replaced.”
Helpful Report
Posted 1 year ago
“Was taking a trip to Chicago and this jacket was perfect!! Size was just right and still had a little room for a sweater underneath”
Helpful Report
Posted 1 year ago
“Love the vest but it doesn’t seem to be as warm as my original black down vest ?”
Helpful Report
Posted 1 year ago
“I love my Ororo stuff! I’ve had my vest for, I think, 4 years now and works just as good. I have purchased or have received as gifts, many more items and I love them all. Customer service was outstanding as well.”
Helpful Report
Posted 1 year ago
“Love the product.”
Helpful Report
Posted 1 year ago
“My girlfriend bought me an Ororo jacket for Christmas this year. I love it! I live in Minnesota and we get some of the coldest weather around. I wear my jacket for removing snow to going grocery shopping. I would highly recommend this product to anyone.”
Helpful Report
Posted 1 year ago
“I purchased the Parker jacket and when o received it the battery would not hold a charge so I videoed it plugged in and they send me a replacement which still does not hold a charge. I would not recommend this brand when there are so many others that work”
Helpful Report
Posted 1 year ago
Hi Robin, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“Ororo definitely came through. I ordered a heated sweater and the first one that was ‘delivered’, I did not receive. As frustrated as I was.. after speaking with customer service they generously sent out another package in which I did receive. The sweater itself is comfy and did justice for my husband who worked outdoors.”
Helpful Report
Posted 1 year ago
“Great Service and great prices”
Helpful Report
Posted 1 year ago
“we love our vests.”
Helpful Report
Posted 1 year ago
“I apologize but I cannot write a review. The product I brought I sent to my brother and he retunred it as he did not wish it. I acquired your name from I man I worked with. What I can say was that it was very easy dealing with you on the return. I sent you an email about the item. Shortly after I received the return info. My brother put the item in the mail. The next day I received an acknowledgement that you had received it and the following day you informed me it had been credited to my account. Thank you! If I ever have a reason to buy this product again ororo will be teh company I go to.”
Helpful Report
Posted 1 year ago
“The quality of the jacket is amazing. The jacket is warm without the heating. The jacket is a great motivator to walk my dog on very cold mornings. Personally I think the neck area is too hot, especially if you don't have a scarf or something protecting the neck area. I'd love/prefer the pockets to be warmer.”
Helpful Report
Posted 1 year ago
“I recieved their jacket for Christmas, though it was defective. I was able to exchange it without any problems. Their customer service was great! And their heated Jacket is A-mazing!!! Just need a backup battery! 😊”
Helpful Report
Posted 1 year ago
“Great product Keeps me warm in the winter months I absolutely love it”
Helpful Report
Posted 1 year ago
“I have both the heated vest and clocks. They're really comfortable and warm”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,430 reviews