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ororowear.com Reviews

4.2 Rating 3,430 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,430 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Good leather. Very narrow in the wrist especially with the battery”
Helpful Report
Posted 1 year ago
“Still waiting for the second part of my order. The vest arrived promptly and is very good. The battery storage bag is late and there is no update on its arrival. Was charged for it right away on 2/3 but as of 2/13 no idea where it is. The last update was 2/8.”
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. We are sorry if you didn't receive your package. Please feel free to contact our support team at support@ororowear.com so that we can assist you further. We will try our best to help you resolve this situation.
Posted 1 year ago
“Awesome product I have a vest and a jacket they’re both terrific.”
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Posted 1 year ago
“I LOVE my jacket! It keeps me toasty warm! I will order another one! My only wish is that the website was more user friendly. I want to order another battery, difficult for me to find!”
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Posted 1 year ago
“I love it!!”
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Posted 1 year ago
“You sent me a link to do a review and I still haven’t received the product. It’s been 2 weeks since I ordered. Allegedly arriving tomorrow finally”
Helpful Report
Posted 1 year ago
Hi Craig, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our logistics department for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
“We had great customer service in exchanging the gloves but unfortunately they still do not work so we will be asking for a refund.”
Helpful Report
Posted 1 year ago
Hi Lauren, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“Customer service is amazing.. They are willing to work with you..”
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Posted 1 year ago
“They are both very nice but my husband is a small man and the medium size is not cut very generously. It barely snaps but he loves it anyway.”
Helpful Report
Posted 1 year ago
“Battery was not charging but through support of customer service and several trouble shooting option, it now charges perfectly!”
Helpful Report
Posted 1 year ago
Hi Jennifer, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“Gave to to my daughter at college as her roommates don't believe in turning up the heat in their apartment. She was using a heated blanket but it was a pain to carry up to her room at bedtime and back downstairs to use during the day. She absolutely LOVES this jacket and wears it all the time. Now she's toasty warm and can move freely from apartment to classes staying warm. And leaving the blanket on her bed means she's not climbing into a cold bed every night. I had gotten one of the quilted orono jackets for my mom as she's always cold and she wears it constantly. This fleece one for my daughter is a little thinner material, which works better for her. Very happy with both purchases!”
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Posted 1 year ago
“Already wrote a review of my experience with ORORO.”
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Posted 1 year ago
“customer service very responsive and helpful”
Helpful Report
Posted 1 year ago
“I wore my new Anchorage gloves for the first time today while skiing. They did not keep my hand from getting cold.”
Helpful Report
Posted 1 year ago
Hi Mark, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“Bought a vest for my husband and I for Christmas after a few friends recommended them. Love them so much and ended up getting my mother in law one who loves it as well!”
Helpful Report
Posted 1 year ago
“I received my heated vest as a Christmas gift, and although I liked the vest very much, the battery wouldn't charge. I called customer service and they promptly took care of the problem. Now that I have a battery that works, I absolutely love it! Ororo's customer service is excellent. I wouldn't hesitate to buy from them in the future.”
Helpful Report
Posted 1 year ago
“I am happy with the purchase of the heated jacket that I purchased recently. Thank you”
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Posted 1 year ago
“Nice color, makes my wife happy!”
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Posted 1 year ago
“Recently got the leather heated mittens. I don't have good circulation in my hands so they get cold very easily. These mittens keep my hands comfortable on very cold days. I wish the highest setting produced more heat to get me into the warm stage, rather than the comfortable stage. However overall, great quality and consistency.”
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Posted 1 year ago
“I bought these mittens because they’re heated, but as of now I have not had to even turn the heat on because there is warm as the best mittens on the market. They also have adjustable heating that keeps my hands just right not overheating it on the one occasion that I had to use them. They are soft, goat skin, and very nice looking. I have no complaints at all.”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,430 reviews