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ororowear.com Reviews

4.2 Rating 3,429 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,429 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Works great!”
Helpful Report
Posted 1 year ago
“Hello, I purchased the heated socks with the strongest battery option, but the heating did not work properly. I would like to return them. I found another brand for my daughters, and they worked much better. Please let me know how to proceed with the return. Thank you.”
Helpful Report
Posted 1 year ago
Hi Bento, thank you for your review. Upon checking, the Tahoe Unisex Heated Socks you ordered cannot be returned or exchanged. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
“I ordered thickest for heat on my arthritic back, I love this vest. I actually ordered another one so I don't have to go without one when it is being cleaned.”
Helpful Report
Posted 1 year ago
“I needed a warm coat for walking my dogs in winter and decided on the Women's Classic Heated Jacket 2.0 (4 Heating Zones) in Black & Red. It shipped from Ororo quickly even with me ordering around the holidays. I orderd on Dec 30th and it shipped Jan 3rd. It does have to be ground shipped, I believe, due to the batteries. Arrived to my state fairly quickly. Using the sizing chart, I measured as a medium for chest, but large for waist and hips. My hips measured just at the top of the large range. I decided to size up and order the XL. When the coat arrived, I made sure to leave the tags ON when it first arrived. So glad I did that! A quick try on and I realized I ordered a 2XL and not an XL. Back in the box it went and I exchanged the 2XL for an XL. This meant gound shipping for the return and ground shipping to recieve the XL. Exchanging the coat was very easy. Great customer service, easy exchange, and the XL was quickly shipping. Once the XL arrived, this is definitely the correct size. I can wear any shirt, sweater, or lighter sweatshirt with the coat. A heavy sweatshirt would probably feel too bulky and is really not needed! This coat is so well made! I am comfortably warm even without using the heating element. It would be fantastic if the heating zomes could be contorolled by zone. I'd love to be able able to turn the neck off but leave the pockets and back on or just the pockets on. Overall, I bought this coat to walk my dogs but I am wearing this every day! Love the sportness of it, love the small pop of color with the red, love the fit, and love the warmth. Highly recommend!”
Helpful Report
Posted 1 year ago
“They work great. We did get a size larger.... a friend told us they run a bit small. It would be nice if somehow you could switch onto the second battery...since they only last about 4 hours..without having to remove clothing to get down to the pocket to disconnect from the first battery. The original battery did not come with an adapter to plug into the wall...we had place another order and also get a second battery.”
Helpful Report
Posted 1 year ago
“This is our second Ororo product and we love them! They are a big help living in the north. I spend a lot of time outside as a real estate agent and it’s also perfect for my MIL waiting at the bus stop. Special shoutout to the customer service team. I had to exchange for a larger size for my mother in law and the process was super fast and easy!!”
Helpful Report
Posted 1 year ago
“Love the vest. The heated pockets and the collar is fabulous. My only wish would be if the battery life was a little longer”
Helpful Report
Posted 1 year ago
“Fantastic product. This is the second item she has gotten from ororo and she absolutely loves both of them.”
Helpful Report
Posted 1 year ago
“Overall love the products. We had to have some assistance and work with customer service. That process had some challenges but everything was fixed and product is great.”
Helpful Report
Posted 1 year ago
Hi Chad, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
“The pockets for the batteries are too big and the bateries will get turned sideways in the gloves. Other than that very warm and durable.”
Helpful Report
Posted 1 year ago
“I love my Ororo jacket! The jacket is of high quality with attention to details.”
Helpful Report
Posted 1 year ago
“The warming vest is amazing! Works like a charm.”
Helpful Report
Posted 1 year ago
“My husband is always cold! Now he is toasty warm with his heated vest!”
Helpful Report
Posted 1 year ago
“Keeps me nice and warm at hockey games”
Helpful Report
Posted 1 year ago
“great customer service & love the vest. It was a gift and by far my favorite gift I have recieved”
Helpful Report
Posted 1 year ago
“So far I’m loving my new vest! Nice and toasty!”
Helpful Report
Posted 1 year ago
“The best heated vest out there! Just purchase another heated vest. Wear the heated vest almost daily. Easy to order on the Website & fast delivery.”
Helpful Report
Posted 1 year ago
“I recently purchased a replacement battery for my Orono vest. The battery came with a charger cord. It is smaller than the original, charges faster & lasts longer between charges.”
Helpful Report
Posted 1 year ago
“We like it but battery does not last long, would love if they sold extra batteries”
Helpful Report
Posted 1 year ago
“Love it!! I highly recommend it. Definitely will buy more of this jacket!!”
Helpful Report
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,429 reviews