ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,212 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice vest works great !”

Helpful Report

Posted 1 year ago

“The battery for my heated coat wouldn't charge. I notified Ororo Customer service and they sent me a new one free of charge. I had to pay the shipping charges but, that was no problem.”

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Posted 1 year ago

“Great products and good customer service via email.”

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Posted 1 year ago

“The jacket's fit was meaningfully different than a previous purchase, even after I confirmed these differences would not be presence. The Florence is boxy, bulky and containing protruding wiring/electronics that you can feel when trying on.”

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Posted 1 year ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Ororowear heated jackets are excellent. I have two, one is a heated short raincoat when I want a little warmth and a break from the wind, and the other a women’s slim fit jacket for colder days. I have purchased jackets for 4 family members and all have enjoyed wearing them. I highly recommend the company and their heated attire”

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Posted 1 year ago

“No entirely impressed. They don’t keep my fingers warm especially without an outer glove”

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Posted 1 year ago

Hi DD, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Wonderful customer service and there heated vest,was better than i expected!”

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Posted 1 year ago

“My husband loves his heated jacket. It fits well and keeps him warm while walking our dogs.”

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Posted 1 year ago

“My wife is very happy with her heated vest. Have not tried the new batteries that I ordered. Have just charged them and have them ready to go when she needs them.”

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Posted 1 year ago

“Love the way it fits”

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Posted 1 year ago

“I love the gear sold on the website. You can easily navigate to their outlet store or purchase new items. You earn points that can be used to purchase other items from the site. Checking out is easy and items are delivered timely.”

Helpful Report

Posted 1 year ago

“My order shipped fast and I received my purchase in less then a week, the product (heated vest) is high quality and easy to use. I ordered the heated vest for my elderly dad and he loves it.”

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Posted 1 year ago

“I receive the Ororo Buffalo Heated gloves. I ordered extra large. The gloves fit very tight, especially in the fingers. They arer also very stiff. I tried them out on a cold hike. My fingers got cold even on the the high temp setting. I do not like the gloves. I want to return them but I when I tried I was informed that they are not returnable. My bad for not understanding the return policy before buying.”

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Posted 1 year ago

Hi David, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Wonderful customer service and product!”

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Posted 1 year ago

“I was given a heated vest for Christmas by my kids and have been so impressed and warm! I returned the battery because the original one didn't heat as promised but a new one was quickly sent out. I told them they needed to hurry with the replacement because I was spoiled and couldn't live without it!”

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Posted 1 year ago

“The men’s slippers & the unisex boots are a huge hit for my husband & sister”

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Posted 1 year ago

“My daughter wears this vest pretty much every day of winter in New England. It keeps her warm while she is at the barn and stays charged the whole time. Highly recommend for equestrians!”

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Posted 1 year ago

“Hadn’t got to wear yet. But family members have one and they love it”

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Posted 1 year ago

“This is my second purchase for vests. I don't like a collar so it was nice to find one that didn't have one. I would have preferred black, but it only came in grey. Please make those in black or navy. I'm in homes with no heat and the midwest winters can be freezing. It's great to turn on when I need it. I would suggest sizing up since the battery makes the waist fit much smaller.”

Helpful Report

Posted 1 year ago

“The best-heated vest ever !! The vest is extremely well made. The battery is high quality and lasts for a very long time.”

Helpful Report

Posted 1 year ago

ororowear.com is rated 4.2 based on 3,212 reviews