ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,212 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made jacket/hoodie. Battery size is nice don’t really notice it in the jacket. Used in 25 degree weather for 6 hours on medium. Going to get another one for my wife.”

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Posted 1 year ago

“My grandson loves his sweater. He wore it the following day after receiving it.”

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Posted 1 year ago

“Very helpful with my battery”

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Posted 1 year ago

“Perfect for stargazing on cold nights”

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Posted 1 year ago

“Excellent customer service. And what a great product. The heat generated is impressive and long lasting. Bought that one for my wife. A golfing version would be welcomed!”

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Posted 1 year ago

“Returned item.”

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Posted 1 year ago

Hi Cheryl, thank you for your review. We are sorry to hear that you have returned the item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Absolutely love this jacket. Not only does it keep you warm. It’s super cute & stylish!”

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Posted 1 year ago

“Great product quick to respond with warranty thanks again for the warm socks.”

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Posted 1 year ago

“I hate the cold, I don't do well. But I need to be outdoors. I'm an Assistant Scoutmaster for a Troop. I'm a boy mom for baseball playing booys. It's a necessity. I needed something to keep me warm. I'm quite happy with my coat. It heats up nicely. I just wish I ordered a smaller size, it's quite big. I wanted to wear layers under it, but it's even bigger than that. Next time I know!”

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Posted 1 year ago

“Bought a vest, too big for me. Tried to exchange for a smaller size, because it was on sale, they refused to exchange. Disappointed.”

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Posted 1 year ago

Hi Brian, thank you for your review. We are sorry if it doesn't fit. It is noticed that the item you ordered is a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 year ago

“I received my vest for Christmas. I have worn it to clear snow and even to golf! The vest gets nice and warm and stays warm for hours. I especially like the warmth on the back of my neck and in the pockets.”

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Posted 1 year ago

“Nice jacket and works great. Only thing is i ordered a size bigger and glad i did. They run small”

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Posted 1 year ago

“Too hard to put on by myself. The places I need the patch are on my lower back and neck. Unless, my wife is around it is too complicated.”

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Posted 1 year ago

Hi Oran, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 year ago

“The heaters work great, but the actual glove design does not work for downhill skiing. The cuff will not fit over a cold weather ski jacket arm, making the glove useless you can get it inside your ski jacket arm. At that point, you cannot easily access the heat control. Customer service was made aware of this problem and did not offer any kind or refund or credit toward a future purchase of a better designed glove. That is bad business. Mark”

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Posted 1 year ago

Hi Mark, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us if you need any other assistance.

Posted 1 year ago

“I like the 7 zone vest I ordered. I have a question regarding equipment for charging. I sent a message on the website and have left two messages on the phone, since the recording says you are always to busy to pick up. Not happy with customer service, but so far am liking the vest.”

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Posted 1 year ago

Hi Colleen, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further.

Posted 1 year ago

“Great quality quick service I recommend everyone !!”

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Posted 1 year ago

“I am very pleased with the vest and gloves. There are good quality and handsome. I did have to change sizes and the customer service was excellent. Everything was done via email.”

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Posted 1 year ago

“I was assisted by Luke in customer support. He was excellent. He treated me with extreme care. I am a novice to the battery operated vests. Altho I have three , I was not aware of the alot of the tech information. Luke toook the time to help me anytime I needed help.”

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Posted 1 year ago

“Vest and extra battery came extremely fast. My wife is happy with her second heated vest.”

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Posted 1 year ago

“Hi I ordered 3 jackets One for my daughter in law and two for me. I got one black and one red one she got a red one. The 3x is to small fore me I am a 2x to3x but these are small. My daughter in law is a 2x and hers is small. I need to return mine for a 4x or I can give her my red one and return her 2x with my black 3x. Pleas let me know how to do this Thank you Camille Gama.”

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Posted 1 year ago

Hi Camille, thank you for your review. Sorry to hear that it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any further assistance. We are always here to help :)

Posted 1 year ago

ororowear.com is rated 4.2 based on 3,212 reviews