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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Not received
Helpful Report
Posted 1 year ago
Hi Shirley. Thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 1 year ago
I have not received it yet
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Posted 1 year ago
Hi, Teri. Thank you for your review, and we apologize for the delay in delivery. Our customer service team will reach out to UPS for more information and contact you to assist further.
Posted 1 year ago
So far I love it!
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Posted 1 year ago
Fit was as expected and true to size .. looks great and can wear without battery as regular vest
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Posted 1 year ago
We ordered two vests and they arrived quickly and without issue. They went in immediately and haven’t come off!
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Posted 1 year ago
I love my heated vest!!!
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Posted 1 year ago
Great service. We love the product. Excellent quality
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Posted 1 year ago
I am very pleased with your service. Thank you to all involved in getting my order to me promptly. I ordered the heated vest and wish I’d had it during elk hunting with my husband; it was cold and snowy. 😊
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Posted 1 year ago
I ordered a jacket and they sent me a vest!
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Posted 1 year ago
Hi, Kristen. Thank you for your review. We see our customer support team is already assisting you, and we’ll make sure to help you further.
Posted 1 year ago
My vest is apparently on the UPS truck that just left my condos without delivering. Despite the tracking which said arrived today between 2 and 4 pm The vest has not been delivered
Helpful Report
Posted 1 year ago
Hi, Michael. Thank you for your review. We see our customer support team is already assisting you, and we’ll make sure to help you further.
Posted 1 year ago
Can't wait to use it
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Posted 1 year ago
It lasts long, but it does not get hot. Bought a similar product on Amazon that was much cheaper, and much warmer. Not too satisfied with the warmth, but it is good quality.
Helpful Report
Posted 1 year ago
Hi, Andrew. Thanks for your review. We’ve forwarded your review to our support team and our customer service team will reach out to you as soon as possible. We will do our best to assist you and ensure you're satisfied.
Posted 1 year ago
Appreciate all the help with purchasing the pants. Especially since the pants were 20% off the day after purchase!! Thanks again.
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Posted 1 year ago
Son and husband love the Oriro heated vests.
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Posted 1 year ago
Great service! Easy on-line order placed, shipped and received in 3 days.
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Posted 1 year ago
I love my Ororo heated vest and wear it daily in Vermont. I used to buy hand warmers in bulk but using the rechargeable battery has saved me money, and given me added warmth with the multiple heating zones that the best provides.
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Posted 1 year ago
Love it! 8 grandkids playing outdoor sports in Missouri! Grandma is NOT getting cold!!!
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Posted 1 year ago
Got this for my mother. She has cancer and is always cold. She loves it and she is hard to please. Thank you!!
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Posted 1 year ago
Hi Judy, thank you for your review. We are glad to know that your mother loves our product. Hope she will get better soon. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
My heated down vest was a gift and I love it especially the multiple settings. My only recommendation would be to move the battery pack pocket on the women’s vest ‘higher’ (more at waist level than hip level) as it really does take up space and make the hip area tighter while there is plenty of space at the waist. That said I already ordered one for my mom! But we did have the same ‘hip size’ issue with her in a medium and she’s small in the upper body.
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Posted 1 year ago
As I am giving this as a present, I can't review the item, however, the website was easy to use and delivery was quick and convenient. I now am a ororo fan.
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews