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ororowear.com Reviews

4.2 Rating 3,212 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,212 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 12th July 2026
JENNIFER N
ororowear.com 5 star review on 5th July 2026
Donna C
443
Anonymous
Anonymous  // 01/01/2019
“Customer service was prompt, personalized, and helpful.”
Helpful Report
Posted 2 years ago
“I've looked at heated clothing on Amazon and I just never could make a purchase, not knowing the quality of the items in question. I'm not sure how I found Ororo but I'm glad I did. The first heated clothing iten I have from Ororo is a pare of heated socks, my wife got them for me for Christmas 2023 (I ask for them) and I want to say, I was really impressed with the quality and fit of them. That's why I made my recent purchase A heated fleece jacket, Ihave no doubt that the quality will be the same. The Ororo page is easy to navigate and the purchase was pretty easy, I checked out with Pay-Pal.”
Helpful Report
Posted 2 years ago
“Easy to understand and order from.”
Helpful Report
Posted 2 years ago
“I love this company. Everything I have bought has been amazing. I can not say enough good things about them and their customer service!”
Helpful Report
Posted 2 years ago
“I usually like Ororo but one issue is on the website. I haven't been able to redeem my toasty rewards, and when I wrote the company they tried to help & told me I had rewards to redeem, but I can't. Will keep trying but am a little disappointed I couldn't order for my birthday (wish has now past).”
Helpful Report
Posted 2 years ago
Hello Lori, thank you for your review, and we apologize for the unpleasant shopping experience. We can totally understand your frustration and disappointment, this is definitely not what we expect. Our customer service representative has reached out to you and assisted you further. We will keep following up until all is set. We appreciate your understanding and patience in this matter.
Posted 2 years ago
“They are great to work with. Very responsive and helpful. I appreciate their promt shipping as well.”
Helpful Report
Posted 2 years ago
“Love my heated apparel! I just wish you made a hat with heating elements. I get migraines, and the heat keeps the blood flowing, and eases the pain. I end up with a heated scarf wrapped around my head half of the time.”
Helpful Report
Posted 2 years ago
“I just love my heated vest! I can not wait for our temperatures to get cooler so I can wear it outdoors daily ;) As a medical professional, it also comes in handy for our cooler temperatures in our post surgery areas at work.”
Helpful Report
Posted 2 years ago
“My Ororo heated vest, received as a gift last winter, is nothing short of remarkable. It is well-constructed. Its zipper works smoothly. The vest, while not at all bulky or physically restrictive, is exceedingly warm to the extent that I've found the "low" and "medium" heat settings easily sufficient for my needs in the southern New England winter. On the strength of my experience with the vest, I've purchased a pair of Glasgow glove liners which won't be needed for another 5-6 months.”
Helpful Report
Posted 2 years ago
“Absolutely love the products!”
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Posted 2 years ago
“My husband loves his heated vest!”
Helpful Report
Posted 2 years ago
“I purchased not one, not two, not three, but four Vests for my Senior Siblings and myself along with a heated Scarf. They are a worthwhile investment for Seniors in particular…especially at this time of the season. Thanks to ORORO for giving my Senior Siblings Cozy Comfort in this weather.”
Helpful Report
Posted 2 years ago
ororowear.com is rated 4.2 based on 3,212 reviews