ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,212 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't seen the product yet and I have been told it is a great product. My major issue is there are way way too many emails being sent to me. I just ordered some vests on Wednesday and I have received over a dozen emails. Just sending me a confirmation and then a shipment one is more than enough. I get more than enough emails so I don't need so many reminders.”

Helpful Report

Posted 2 years ago

“Got a fleece vest for both me and my wife. Very much like both but especially one for my wife who's always cold. Vests are easy to adjust and like the initial boost mode to get them warm. Using for walking the dog and going to dog competition events (agility and barn hunt), though my wife may well also use around the house during the winter. And a big shout out for their excellent customer support. One vest was just missing the USB charging cable and they were prompt is sending a new cable and charger, after first asking me if there was anything else missing, which was taking that extra step in service.”

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Posted 2 years ago

“I can't stop myself from buy every type of apparel. Now I got all my family and friends buying Ororo wear.”

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Posted 2 years ago

“Amazing company! All of the products are great!”

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Posted 2 years ago

“Quality looks fine. To warm to use it. I'm glad that I ordered it a size larger than I normally wear. Normally a 2x ordered a 3x and I would not want it any smaller.”

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Posted 2 years ago

“I love Ororo products!! I just purchased 2 vests and I have had a fleece jacket for 2 years. There was an issue with my address at check out and customer support promptly fixed the problem and shipped to the proper address.”

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Posted 2 years ago

“Scarf is very nice like all of our Ororo purchases.”

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Posted 2 years ago

“Life changing apparel. Quick shipping. High quality. I would recommend to everyone”

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Posted 2 years ago

“The fit was great. Good fabric. Enough room to put over a sweatshirt. I’m anxious to try the heating elements.”

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Posted 2 years ago

“Love ororo products! I actually received the wrong size and they already shipped me a new one!”

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Posted 2 years ago

“Like my best so wanted to try jacket.”

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Posted 2 years ago

“Asking me to review a product before I have received it is just stupid. When I receive the products and use them I might be willing to review it.”

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Posted 2 years ago

“Great vest but no Battery how's that work”

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Posted 2 years ago

“Absolutely love the vests. Can't live without them. Was shocked to find out after ordering that my vest was shipping directly from China -- so who knows when it will be here because there were no expectations set ahead of time. Makes me wonder if I should have ordered from one of their other retail partners so I'd get it in a timely fashion.”

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Posted 2 years ago

Hi there, sorry for the poor shopping experience. We ship our orders from different distribution centers in the United States, Canada, China, Europe, or Australia based on the inventory and the buyers' location so they can get it at the earliest. In general, the package will arrive in 3-5 business days. Please email us at support@ororowear.com if you need any further assistance.

Posted 2 years ago

“It was an overall positive experience. Only negative unable to reach Ororo by phone re code refund.”

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Posted 2 years ago

Hi Irene, thank you for your review, and we apologize for the unpleasant shopping experience. Our customer service representative has reached out to you and arranged a refund for you. More feedback or any questions, welcome to drop us a message at support@ororowear.com.

Posted 2 years ago

“We have loved everything that we get from your company.”

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Posted 2 years ago

“My favorite All winter.and Fall.”

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Posted 2 years ago

“Awesome company! Great products and great customer service!”

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Posted 2 years ago

“I purchased a med long women's jacket from the final sale section and when the item came, the back of the jacket is not even and I know when the purchase was made that it not returable, but, I was still very disappointed that the workmanship and the quality control is so poor. this is the first time that I brought item from Ororo and I will never buy anything from them anymore.”

Helpful Report

Posted 2 years ago

Hi Cynthia, thank you for your review, and we apologize for the unpleasant shopping experience. We can totally understand your frustration about the jacket, this is definitely not what we expect. No worries, our customer service representative will reach out to you soon to collect more information and provide further assistance.

Posted 2 years ago

“Customer service helped correct my error in ordering!! Thanks sooo much for quickly correcting my mistake & getting my order I wanted at a great price: )”

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Posted 2 years ago

ororowear.com is rated 4.2 based on 3,212 reviews