Outdoor Limited Reviews

Name: Outdoor Limited
Rating: 4.76

4.8 Rating 100,453 Reviews

95 %

of reviewers recommend Outdoor Limited

4.8

Based on 100,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outdoor Limited 5 star review on 6th August 2025

Outdoor Limited 5 star review on 24th June 2025

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Outdoor Limited 5 star review on 12th June 2025

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Outdoor Limited 5 star review on 23rd May 2025

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476

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was missing 2 boxes of ammo and charged for it”

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Posted 3 years ago

“Never received the ammos I ordered. Send email twice and didn't get response. Will not use this company for ammos again.”

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Posted 3 years ago

“It was supposed to be free shipping when I put in the order I got confused and didn’t not put in the right code. I emailed them right away I told them what happened they told me that they could issue me a credit for the shipping Would not canthe order had to get my credit card company to request a credit. Poor customer service”

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Posted 3 years ago

“Never received my order at the time I was told it would be delivered. I attempting to contact Outdoor Limited about it and never received a call back from the Voicemail I left and was then shocked to see my order had been canceled with no explanation. Hope this helps”

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Posted 3 years ago

“The fact that your department doesn’t know that I already gave the company numerous tries to correct a simple problem… blaming me for not knowing how to cut & copy a card upon code was quite annoying.. I missed out on the Ammo I originally wanted. The “free gift” I attempted to get. Then ultimately ignored my last attempt to get corrected, kinda says it all.. Loosing my future business seems to be acceptable for outdoor limited. I could have lived with loosing “free gift” & Ammo… But refusing to refund me for shipping was a butthead move that only companies like wells fargo used to do.. #1529416 Is my order number 359.53 I’m 42 years old and utilizing a shipping code/typing is not an issue for me. As stated in my original communication, I tried numerous times. To the extent that I missed the 9mm gift as well as the 357 sig Ammo I originally wanted The least you could do is getting my shipping refunded. Patrick James Clavin 320-309-1252 On Nov 26, 2021, at 10:04 AM, Outdoor Limited Customer Support wrote: Good morning, Unfortunately, we are unable to refund you for the shipping costs since the coupon code was not added to your order. One would need to add it under "Coupon Code" while viewing the cart. The best way to ensure the code is correct is to copy and paste it. Sorry for any inconvenience. Best regards, Karla Outdoor Limited ref:_00D6g8L1M7._5006gVmx8U As explained this was attempted numerous times. Until the Ammo I was attempting to purchase sold out & the promo Ammo for $300 plus orders were gone. At that point I did d not want to miss out with on more purchases. & I expected that customer service would correct the amount due to having proof of effort, code, as well as an order well over 300$. So at this point are you are telling me that the shipping cost is not worth me being a future customer? I’d suggest putting this question in front of your supervisor before answering. Patrick Clavin On Nov 27, 2021, at 9:41 AM, Outdoor Limited Customer Support wrote: Good morning, Unfortunately, we are unable to refund you for the shipping costs since the coupon code was not added to your order. One would need to add it under "Coupon Code" while viewing the cart. The best way to ensure the code is correct is to copy and paste it. Sorry for any inconvenience. Best regards, Karla Outdoor Limited ref:_00D6g8L1M7._5006gVmx8U:ref ref:_00D6g8L1M7._5006gVmx8U:ref”

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Posted 3 years ago

“Not very friendly customer service.”

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Posted 3 years ago

“I found out that shipping insurance is a waste of money my order did not make to my door like UPS claims and paid a lot of money to have it delivered by them and its not my fault that I didnt get the order and now it Seems that I am the 1 to do the investigation. I m very dissatisfied and I will be sure and let my freindsknow about it.”

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Posted 3 years ago

“Purchased ammo and ended up with a membership to your range ready buyers club for $80. Tried to remove the charge for the membership and was told by multiple customer service reps that the “system” does not allow it.”

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Posted 3 years ago

“Reman ammo misfires at least 2 out of every 10 round magazine. Never had reman ammo this bad before. Outdoor Limited was no help, wont stand behind their product. Making me contact manufacturer instead of them doing it (they sold it to me, they should take care of the issue). Told me in email that pretty much nothing can be done about it.”

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Posted 3 years ago

“sent me the wrong ammo, then u have to jump through hoops to get in touch with customer service. i gave up”

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Posted 3 years ago

“Ordered $1900 worth of ammo for Christmas gifts. FedEx shows it as delivered, but nothing ever showed up. I called Outdoor Limited and explained this to them and they threw their hands up and told me to deal with FedEx directly. I called FedEx and they'll be conducting an investigation that will finish in 6-8 business months. Having pointed out to them I purchased package insurance to uhh.. *checks notes* insure against loss, theft, or damage, they corrected me and the only thing that package insurance buys me is them calling FedEx to start an investigation. I called Outdoor Limited one more time to see if they were willing to work with me. I even told them to send me out a replacement and if the original order shows up they can bill me again for it. They have that offer a rock-hard pass. I called my bank and disputed the charge on my credit card. I'm told their investigation would take less than two weeks. Outdoor Limited is too big for their britches. Once they get your money, you're on your own.”

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Posted 3 years ago

“When I made that order I was under the impression that I was getting 1000 rounds and not 100. Please make sure the numbers on the website is correct. Since then you guys Rock...!! Thanks... Keep up the good work. ARMY STRONG...”

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Posted 3 years ago

“Order was wrong, missing four boxes of ammo. Zero commitment to customers, thus far they given me work, told they’d get to it later and threatened if I don’t give them what they want it’s my fault. Zero responsibility or ownership of their failed qa. Would not recommend.”

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Posted 3 years ago

“Would not recommend buying here.”

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Posted 3 years ago

“Only received 1/2 of my order”

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Posted 3 years ago

“Never got my order they canceled it after it shipped and had it returned to the store.”

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Posted 3 years ago

“Took order from as instock items, sent tracking info. Few more days i find out order is canceled, then had to request refund.”

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Posted 3 years ago

“On time. Items were as listed”

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Posted 3 years ago

“Terrible, took 2+ weeks to tell me what I ordered was out of stock yet the website still showed it in stock.”

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Posted 3 years ago

“Changed me for two shipping club charges and would not help me with it”

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Posted 3 years ago

Outdoor Limited is rated 4.8 based on 100,453 reviews