“This site is a scam! I paid around $50 for an order and they never sent it. When I contacted customer service they said the tracking number said it was delivered and there is nothing they could do. They’re thieves. Don’t waste your money. The customer support representative I spoke with was Kevin Angelo Legazpi.”
“Canvas arrived unstretched unlike other sites so I had to order frames separately. Frames were more than $20AUD and arrived splintered and without assembly instructions. Pins were dangerous to use and two broke as i pushed them in, almost piercing my thumb. I provided this feedback to PaintPlot via email to save a negative review and they said they looked forward to my future business. AVOID.”
“My favorite animal by far. This was just a great new experience for me. It was relaxing and I found it hard to stop. Thank you I am a definitely going to order more. One tiny suggestion, more horses please.”
“Absolutely do not buy.
I ordered end if February. Despite many emails back and forth with a bot, not a real person, I was assured to just "give it a couple weeks." I asked for a refund, no answer.
Here we are in August, and I end up receiving a soaking wet package w 4 canvases crinkled up.
That's >$100 I'll never get back. Terrible business, terrible customer service, and terrible products. Shipped from China, supposedly.”
“Couldn’t fault the service or quality it was just a little easy for me. Maybe a suggestion would be to rate how hard they are. I will be buying more for sure.”
“SCAM!!!!!! This business is just trying to take your money. I ordered my paintings back in April and with multiple emails back and forth they keep giving me the run around that my package is on the way and it’s too late for a refund. I reported them and you should too!”
“SCAM. I ordered product in early April and still have not received anything. The company is not refunding or cancelling my order after multiple requests. After 126 days, still nothing. My tracking number still says my order is in another country. $75 down the drain and a big headache.”
“I purchased two paint by numbers kits from Paint Plot on April 20, 2020 and have yet to receive them. When I first contacted the company, they told me it looked like my order was lost in transit and they would send a new one. That order has still not been received and now when I contact the company they do not respond. I have asked for a refund three times and no response or refund of my money. If I could give 0 stars I would.”
