Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the wellness and the productivity journals. I am extremely happy with how useful I am finding them. The productivity journal enables you to set out long term goals and self reflect throughout. Whilst also providing daily planning which you reflect on in the evening and tick off any of your set out tasks. The wellness journal allows you to self assess yourself in the holistic wellness groups and make comments tin ares you’d like to improve and how. I enjoy the morning and evening journal as it allows you to dive into how you’re feeling, your energy and what you’re grateful for. I’m finding these products extremely useful in my daily routine and is making a massive improvement in my mental health management.”

Helpful Report

Posted 1 year ago

“I liked my paper but it would have been helpful if you mentioned what capacity the boxes held.”

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Posted 1 year ago

“enjoyed the note book! came as ordered and the quality of the cover and paper was great.”

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Posted 1 year ago

“My delivery, a gift for a friend, arrived with quality discrepancies. I reached out to the company with pictures of the product and recieved no follow-up. I will not be reccomending Papier to friends and will no longer be buying from them in the future.”

Helpful Report

Posted 1 year ago

So sorry to hear this! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“Best annual gift to myself at the start of every year!”

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Posted 1 year ago

“It was my first purchase with you and overall I'm happy with the product and personalization. I'm disappointed in the packaging it's shipped in. With cutting down on material used for shipping, it sacrifices the condition it arrives in... damaged.”

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Posted 1 year ago

Sorry to hear this, Rebecca! If you'd like to pop over a photo showing the damage to support@papier.com, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“I look forward to getting myself a new planner every year! The customer service is great, the designs are fun, and the product quality is wonderful.”

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Posted 1 year ago

“Great service and quality”

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Posted 1 year ago

“Not happy. I ordered two journals by accident and immediately sent a message to cancel one. I received and paid for two.”

Helpful Report

Posted 1 year ago

Sorry to hear this, Mary! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“Amazing planners! Every year I buy all my diaries, journal etc. exceptional customer support!”

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Posted 1 year ago

“Great product, very satisfied!”

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Posted 1 year ago

“Beautiful Products!”

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Posted 1 year ago

“Easy to use website. Amazing service. Such a high quality book! We absolutely love it!!”

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Posted 1 year ago

“I still haven’t received it”

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Posted 1 year ago

So sorry to hear about the delay here, Alycia! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“Excellent quality notebooks, personalisation is a nice touch and makes for a great gift.”

Helpful Report

Posted 1 year ago

“I ordered a personalised reading journal and also a recipe book for my daughter, and they are both beautiful. They arrived beautifully packaged and are such good quality. My daughter was absolutely thrilled. Would definitely recommend their products.”

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Posted 1 year ago

“Papier provided a lovely individual option for my new diary. A fantastic way to see in the New Year, makes you feel enthusiastic about 2025!”

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Posted 1 year ago

“My journal is simply lovely. It is very thoughtfully laid out, such beautiful quality, and everything I need to make my year the most successful. Thank you”

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Posted 1 year ago

“I like how the website displays the inside pages and layout of the planner.! That's the main reason I chose to buy from Papier.”

Helpful Report

Posted 1 year ago

“Lovely quality, makes for a really special gift with the personalisation options too.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews