Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This item was something that my granddaughter wanted for Christmas so she could keep things straight in college. She was so excited with this and really liked her name on it. Great gift!!!”

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Posted 1 year ago

“Very Reliable”

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Posted 1 year ago

“I ordered a plain A5 notebook and a menu collection book as Christmas presents. Both were very attractive - there were many designs to choose from- and were personalised at no extra cost. They were very good quality, and my family were delighted with them.”

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Posted 1 year ago

“I love my new journal , so beautiful well priced and love that it’s customisable”

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Posted 1 year ago

“I never seen such amazing quality in a planner. I love it especially the personalized design of your name.”

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Posted 1 year ago

“The quality is amazing I had a trolly full that i intended to buy the next day however when I returned to the website every single item was out of stock I needed to buy my diary that day as I like haveing a diary to start the year off aswell as a couple pens and a recipie book among other things. I ended up settling with a diffrent brand which has upset me as I was really looking forward to my Italian inspired diary however there's always next year”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Lily! We're sorry to hear that the product went out of stock before you were able to place your order - we hope you'll give us another try next year. Papier CS Team

Posted 1 year ago

“A beautiful and creative product which will act as a journal for our two granddaughters aged 8 and 11 and for their grandmother, my wife, who received a diary version. All so well presented and stylishly illustrated. A perfect gift.”

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Posted 1 year ago

“Beautiful products”

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Posted 1 year ago

“We absolutely loved our cards! Such a fun design and so easy to use. We will definitely use Papier again!”

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Posted 1 year ago

“Thank you so much for creating baby photo album for my nephew. My sister and her husband loved it! It was my nephew’s 1st Christmas as he was two months old. My brother in law said he would take the photo album if there was ever a fire at the home.”

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Posted 1 year ago

“Order came out perfect! Great quality!”

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Posted 1 year ago

“Very nice stationary The notecards are very thick and the printing is really professional and elegant Totally worth the money”

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Posted 1 year ago

“Lovely choice of diaries”

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Posted 1 year ago

“Everything I wanted was in a journal/notebook. Thank you for making the vision come to life!”

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Posted 1 year ago

“My journal came damaged and when asking for a refund, they offered me 10% back which does not even cover shipping. After back-and-forth they refused to give me full refund and, instead, offered to send a new journal. The new journal also came damaged in the mail. For $30 journals and poor customer service, I will not be buying from them again and do not recommend this to anyone else.”

Helpful Report

Posted 1 year ago

So sorry to hear that your replacement order arrived damaged, Emily! Please do feel free to pop over a photo showing this to support@papier.com and we'll be happy to help further. Papier CS Team

Posted 1 year ago

“Gorgeous diary, but took a lot longer than the advised timeframe. Meaning that the birthday present did not arrive on time.”

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Posted 1 year ago

So sorry to hear that this didn't arrive on time! We've processed a postage refund to compensate the delay. Papier CS Team

Posted 1 year ago

“My purchase was a gift. The packaging was very nice.”

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Posted 1 year ago

“Recently, I received my Papier planner, and I love the cover design and I also love how organized the planner was laid out. My only complaint is that the notes for each month are way in the back of the planner meaning I have to flip back and forth to write out my plans for each month. Otherwise it is a very nice planner and very well done!”

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Posted 1 year ago

“Received order promptly, however there was a mistake with the order. A new item was immediately shipped out.”

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Posted 1 year ago

“My new daughter in law loved her new planner and the design was similar to one she used for wedding invitations from Papier. We both were thrilled to see the partnership with the MET.”

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Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews