Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased this for my daughter. The cover is gorgeous and reminded me of our trip to the Amalfi Coast. My daughter was so excited and when she said it reminded her of Italy! I was thrilled. She then ordered a recipe book as well.”

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Posted 1 year ago

“Beautiful design, quality paper goods, great gift for anybody.”

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Posted 1 year ago

“Such gorgeous products, and excellent customer service too!”

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Posted 1 year ago

“Papier is the planner we all need- mine is a calm & personalized floral organizer that allows for schedules, notes & advanced planning. It is small & lightweight, beautiful & functional. I have final found the tool I need! 🌺”

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Posted 1 year ago

“Bought a personalised notebook as a gift. Looked lovely and really good quality, would definitely recommend. The packaging was also great, looked like a premium product.”

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Posted 1 year ago

“the most beautiful personalised products”

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Posted 1 year ago

“Excellent service & a great choice of designs, thoughtfully curated & easy to make individual!”

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Posted 1 year ago

“Normally love using Papier - but last two times I have used it - my cards either haven't arrived or have arrived weeks late.”

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Posted 1 year ago

So sorry to hear this, Tom! I can see Andia assisted with a replacement for a missing order, but please do reach out to us at support@papier.com if you have any further issues. Papier CS Team

Posted 1 year ago

“Giving a personalised diary at Christmas has become a tradition and is so well fulfilled with Papier. There is a great range of designs (though more would be even better) to choose from and delivery is prompt and trackable. Thanks again Papier, you have enabled that special gift to a loved one again for Christmas and 2025.”

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Posted 1 year ago

“A present for my niece Personalised and on time She is very happy...& Organised!!”

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Posted 1 year ago

“Second time from ordering from Papier, who have delivered great quality, beautiful products both times with great service alongside.”

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Posted 1 year ago

“Delighted with personalised notecards. Arrived perfectly packed. Great quality and loved all the options available for personalisation.”

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Posted 1 year ago

“Lovely cards! The quality of paper and print is amazing!”

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Posted 1 year ago

“Such a beautiful diary :), one of my New Year’s resolutions for 2025 was to use a diary on a day to day basis and this gorgeous diary has really encouraged me to do this”

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Posted 1 year ago

“I was sent a 2025 diary with 2024 on the front but as I personalised it I cannot get a refund.”

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Posted 1 year ago

Sorry to hear this, Rian! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“I usually love Papier diaries however I feel that the quality has changed this year. The paper feels thinner, so does the laminated card at the front and back. The printing seems to have a few minor errors throughout the diary pages. The front cover doesn’t look like the colour I chose on the website and it seems a little pixelated.”

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Posted 1 year ago

So sorry to hear this, Holly! If you'd like to send over any photos of the issues to support@papier.com, we'll be happy to help. Papier CS Team

Posted 1 year ago

“The product arrived exactly as I had ordered it.”

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Posted 1 year ago

“I made a photo book as a christmas gift and it turned out so well! The shipping also came a lot earlier than expected and just in time 🤍”

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Posted 1 year ago

“I had the best experience with Papier i had to change my order and they have the most personal customer service I have ever had highly recommend 10/10”

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Posted 1 year ago

“I love Papier, a little bit of joy fullness.”

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Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews