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Papier Reviews

4.6 Rating 17,441 Reviews
90 %
of reviewers recommend Papier
4.6
Based on 17,441 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Read Papier Reviews
Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 1 star review on 27th May 2026
Anonymous
Papier 2 star review on 21st December 2025
Anonymous
Papier 1 star review on 19th December 2025
Anonymous
Papier 5 star review on 27th May 2025
Anonymous
Papier 5 star review on 27th May 2025
Anonymous
Papier 5 star review on 24th May 2025
Maans
Papier 5 star review on 24th May 2025
Maans
641
Anonymous
Anonymous  // 01/01/2019
The book is super cute and came in perfect condition! Only thing is shipping took over a month :(
Helpful Report
Posted 1 year ago
What a lovely selection of products being sold! The diaries particularly are beautiful and high quality. The ability to add personalisation is a welcome touch.
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Posted 1 year ago
Always have a great experience with Papier
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Posted 1 year ago
Very good quality photo albums
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Posted 1 year ago
It’s very easy to use and delivery is also fast. I wanted to surprise my husband on his birthday with a personalised card from a trip we took recently. It arrived on time and the entire prices was super efficient.
Helpful Report
Posted 1 year ago
Beautiful products and customer service works tirelessly to make sure customer is satisfied.
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Posted 1 year ago
loved the selections, also thought the ability to customize is excellent, delivery was good and the wrapping was outstanding, especially to give as a gift. My only issue is the print and lines within the 2025 planner; it was too light, wish it was one or two shades darker so as to see in the low lights of winter.
Helpful Report
Posted 1 year ago
I had an issue with express shipping and a delayed order and it was fixed by Papier! I appreciated the easy communication and helpfulness from a representative to resolve the issue. I reordered again because of this!
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Posted 1 year ago
Perfect diary
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Posted 1 year ago
Hello. Myself and my daughter have been extremely impressed and Thankyou for your wonderful service. Jenny / Millie I ordered the wrong thing and you kindly although it’s personalised agreed to replace it. Very impressed.
Helpful Report
Posted 1 year ago
Beautiful journals that made fantastic Christmas gifts for team and clients alike. Disappointing delivery delay but I was pleased to be refunded for the dedicated day delivery charge. Thank you
Helpful Report
Posted 1 year ago
I love this planner. The color and style, the thickness of the paper. It was very well thought out.
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Posted 1 year ago
Love the products available and the ability to customize. Price might be a bit on the higher side but it’s great quality so it’s worth it.
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Posted 1 year ago
Love the people at Papier. Customer Service is the very best. Wonderful company!
Helpful Report
Posted 1 year ago
Perfect gift for the refined intellectual who still corresponds in writing. The designs are clean and the box/cards are very elegant.
Helpful Report
Posted 1 year ago
I bought a personalized planner with an art deco stylized front. The design is wonderful but the raised foil on the cover began to fall off after one day of use. I would not recommend.
Helpful Report
Posted 1 year ago
Oh no - so sorry to hear this, Colin! If you'd like to pop over a photo to support@papier.com, we'd be happy to look into this for you. Papier CS Team
Posted 1 year ago
Fantastic paper and image quality both with wedding invites and thank yous. Very easy to personalise.
Helpful Report
Posted 1 year ago
Beautiful diaries, we will be back and back
Helpful Report
Posted 1 year ago
Journals are very nuce,high quality binding
Helpful Report
Posted 1 year ago
Thanks for your feedback, Michelle! If there are any issues with your order, please do reach out to us at support@papier.com with any photos showing the issues and we'll be happy to resolve this for you. Papier CS Team
Posted 1 year ago
So glad a papier ad came across my IG because now I'm obsessed. I love the quality and style of the notebook/planners. I love that you have the option to customize. And the accessories are cute and tie in well with the look and feel of the journals. Look forward to buying more!
Helpful Report
Posted 1 year ago
Papier is rated 4.6 based on 17,441 reviews