Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,439 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE my 4 notebooks, 3 of them personalised!!! LOVE Papier!! 🩷🩷🩷”

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Posted 1 year ago

“super high quality, amazing selection”

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Posted 1 year ago

“Beautiful, well packaged and lovely to use!”

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Posted 1 year ago

“I ordered a personalized guest book. Beautiful! Very happy with purchase.”

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Posted 1 year ago

“I created and ordered a book for my sons 30th birthday. I was pleased with the book and it was delivered on time.”

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Posted 1 year ago

“Got two - one for each grand daughter and they love them! Last year got one for the oldest and her sister wanted one this year. The designs are really nice, they love having their names engraved, and the set up is very usable. Thank you!”

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Posted 1 year ago

“Shipping slow. Arrived after I transitioned out of Flirida for the summer so will not see it until next Fall.”

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Posted 1 year ago

Thank you for your review. We're sorry to hear that your order hasn't arrived safely! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“Great product that provided a nice Mother's Day present. Good value.”

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Posted 1 year ago

“It was exactly what I expected, other than when creating it the header and footer were outlined in gold and i thought there would they would be printed on the cards.”

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Posted 1 year ago

“Although product is nice. Delivery was extra and took 10 days to arrive, approx 7 working days (advertised 2-3 business days). Will not be ordering again as delivery is extra and takes too long. Even after chasing Papier they advise a delivery date and it arrived later than their date.”

Helpful Report

Posted 1 year ago

Thanks for your feedback! We're sorry to hear about the delivery delay to your order. We've processed a refund on the postage cost paid as an apology but please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“I love the size and quality of the paper! Makes for elegant cards”

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Posted 1 year ago

“I am so pleased with the photo album I did through Papier, it looks so luxe and professional”

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Posted 1 year ago

“The book, the packaging the service, all great”

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Posted 1 year ago

“I've no complaints, papier delivers everything well.”

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Posted 1 year ago

“Wow.. even the packaging is beautiful.. I ordered a gratitude journal and a new cookbook to replace my old one given to me by my grandma.. just fabulous!!… both are even more beautiful than I was hoping for 👏👏🥳🥳.. and thank you”

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Posted 1 year ago

“Always find the perfect card!”

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Posted 1 year ago

“For the price you pay for product AND delivery. It’s shocking that it takes 10 days to get to you. Really bad. Will not be ordering again, ruined a perfectly good and well timed birthday present.”

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Posted 1 year ago

Thanks so much for your feedback - we're sorry for any disappointment caused by our production and delivery times! Of course, please do let us know at support@papier.com if your order doesn't arrive safely by the provided delivery date and we can assist with a solution for you. Papier CS Team

Posted 1 year ago

“Love my planner! I don't know why it's so difficult to find a planner that has enough space to write in every day, but is still dated, and has monthly calendars as well... but this is the only one I've found that hits the mark! This is my 3rd year getting an academic planner, and I love the customization to make each one unique.”

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Posted 1 year ago

“Excellent product - it exceeded my expectations. I cannot wait to use my new recipe notebook!”

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Posted 1 year ago

“Aways us Papier for my greeting card needs, good selection, easy to use and very fast delivery. I live abroad and Papier is a real blessing for me”

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Posted 1 year ago

Papier is rated 4.6 based on 17,439 reviews