Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,408 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Papier to produce some personalised change of address cards. I used a split view with the wording on one side and a section of the house on the other. I was absolutely delighted with them. The looked far more expensive than they actually were. I would definitely use Papier again.”

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Posted 9 months ago

“I ordered a recipe journal and am delighted with the look and quality. It arrived beautifully packaged and quite fast seeing as it came from Britain. Excellent. Customer service was the icing on the cake.”

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Posted 9 months ago

“So pleased with my beautiful card”

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Posted 9 months ago

“Really good quality and lots of choice”

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Posted 9 months ago

“I got my recipe journal for my birthday, and it’s the best present i received, I sat and wrote all my recipes out and now cook with it every night, it makes my life so much easier”

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Posted 9 months ago

“Thank you! I appreciate you. 💗”

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Posted 9 months ago

“Arrived quickly. The designs are beautiful .”

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Posted 9 months ago

“Love the fast delivery of papier. Also great selection of planners :)”

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Posted 9 months ago

“Using my Papier wellness journal is something I look forward to each day. It is easy to follow and a great habit I started.”

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Posted 9 months ago

“Card arrived on time, but print quality was not good.”

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Posted 9 months ago

Thanks for your feedback, Rachelle - we're so sorry to hear this! If you'd like to reach out to us at support@papier.com with photos of the issue, we'll be happy to help. Papier CS Team

Posted 9 months ago

“I purchased a personalized reading journal for a gift. It came in a timely way and looks much like the web image - a quality product.”

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Posted 9 months ago

“Made your book from photos. Very easy process, high quality production. Will definitely do it again!”

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Posted 9 months ago

“Loved the way my invites turned out! The paper quality was nice with the matte finish. I received a printed proof very quickly, made some adjustments to my design based on that, and sent to print. The preview for the addressing isn't accurate--the preview is more spaced out and there were some rogue returns and spacing, so I was nervous--but the final printed product looked just like the example on the website. I highly recommend paying for the printed return addressing, that was a huge time saver. I felt the pricing was super reasonable, especially with a discount code. Shipping was faster than the estimate.”

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Posted 9 months ago

“Why buy a normal boring card when you can buy from Papier and customise? I literally don’t buy my cards, or photobooks from anyone else. There’s something really special about having something personalised and it makes your friends and family feel extra special. Every item comes on time and in such high quality, I will continue to use them forever!”

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Posted 9 months ago

“Lovely personalised gift for my friend! Thanks”

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Posted 9 months ago

“I ordered these darling invitations for a bridal shower! They are so pretty. Almost every RSVP came with a note about the cute invitation.”

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Posted 9 months ago

“Good quality and easy to use website”

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Posted 9 months ago

“My package arrived water damaged so the envelopes don’t work properly.”

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Posted 10 months ago

Thanks fo your revew, Samantha - we're so sorry to hear this! Please do reach out to us at support@papier.com with any relevant photos of the damage and we'll be happy to help. Papier CS Team

Posted 9 months ago

“Such a lovely store, unique designs”

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Posted 10 months ago

“I absolutely love creating and designing family photo holiday albums and have a 3yr streak now ! My most recent was a recipe book and I couldn’t be happier !”

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Posted 10 months ago

Papier is rated 4.6 based on 17,408 reviews