Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.62

4.6 Rating 17,290 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the prettiest notebook ive ever bought in my life!”

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Posted 11 months ago

“I like your products. Lovely choices & like that the products can be customised”

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Posted 11 months ago

“Our Christmas Cards were beautiful, excellent quality and exactly as designed. Shipment and communication/alerts were on point. I will definitely order from Papier again!! 🤩”

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Posted 11 months ago

“Fantastic items, well designed and good quality have ordered a number of diaries, notebooks and journals with each design being different and very pretty.”

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Posted 11 months ago

“Very cute book, and the fact that we can personalise it makes it 10 times better! Although the pages are thin enough that thick pens go through - I still throughly recommend!”

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Posted 11 months ago

“The best productivity planners on the market. I can't be without it and it feels so luxurious too!”

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Posted 11 months ago

“The best journal, money can buy”

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Posted 11 months ago

“I love the front designs of the diaries but I really wish the ring bound ones were a hard cover as they'd feel a nicer quality.”

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Posted 11 months ago

Thanks for your feedback, Emily - we'll certainly pass this on and do apologise for any disappointment! If there are any issues with the product received, please feel free to pop over any relevant photos to support@papier.com and we'll be happy to look into this. Papier CS Team

Posted 11 months ago

“I had a problem with a product not arriving, I messaged via WhatsApp and it was promptly sorted and they re dispatched as well as refunded the postage. Excellent customer service! As well as a beautiful notebook!”

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Posted 11 months ago

“Purchased a cute journal for my daughter for christmas. I was pleased that the delivery came in time since I ordered it not to long before xmas, the busiest time of the year :)”

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Posted 11 months ago

“Good but expensive.”

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Posted 11 months ago

Thanks for your feedback, Chrissie! We'll certainly pass this on and do apologise for any disappointment. If there are any issues with the product received, please do contact us with photos at support@papier.com and we'll be happy to help. Papier CS Team

Posted 11 months ago

“The product was exactly what she was looking for and her embossed name made it extra special!”

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Posted 11 months ago

“Very thin paper”

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Posted 11 months ago

Thanks for your feedback - so sorry to hear this! We've reached out via email to help resolve this for you now. Papier CS Team

Posted 11 months ago

“Gorgeous journals, amazing quality and they are just perfect!”

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Posted 11 months ago

“While the product quality seems high when viewing the products online, they are not necessarily so in real life. I ordered the sticky notes with holder, and the adhesive is very, very poor. The notes do not stick at all once they are removed from the pad. The custom spiral notebook I ordered is of better quality, but I feel the price points are too high.”

Helpful Report

Posted 11 months ago

Thanks for your feedback - we're so sorry to hear this! If you'd like to pop over any photos showing the issues to support@papier.com, we'd be happy to look into this further. Papier CS Team

Posted 11 months ago

“I've been ordering the organizers for several years and every time I had an excellent experience with this brand. The weekly planner layout is useful for me and personalization is a cherry on the top of a cake.”

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Posted 11 months ago

“I appreciate the quality of the paper. I also enjoy the layout of the planner. This is my second one, and I really like it.”

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Posted 11 months ago

“I love this planner. The paper is soft but a nice thickness. Very high quality! It’s beautiful.”

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Posted 11 months ago

“I like the color and notebook a lot. One piece of feedback would be to have the month t a glance and monthly goals at the beginning of each section by month and have tabs so I don’t have to switch between three places.”

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Posted 11 months ago

“Beautiful planner but when I went to fill in the months realized it was a four month planner! Didn’t even know they existed. Technically my fault because in one of the two descriptions below the picture it said it but not in the title or first few sentences. So I paid 40 for a personalized hardcover planner that lasts through April. Just an FYI FOUR month planners exist!! Maybe that should be in the title.”

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Posted 11 months ago

So sorry for the disappointment here, Margaret! We'll certainly pass your feedback forwards. Papier CS Team

Posted 11 months ago

Papier is rated 4.6 based on 17,290 reviews