Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their stationary is beautiful and high quality.”

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Posted 1 year ago

“Great cards and lovely quality”

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Posted 1 year ago

“Super quality”

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Posted 1 year ago

“I have yet to recieve my order. I placed my order on 1/1. Expected date of delivery was 1/13. It is now 1/20 and it has not come.”

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Posted 1 year ago

We're so sorry to hear about the delivery trouble! It looks like this is now due for delivery today, 21st January. We've processed a shipping refund to compensate the delay. Please do reach out to us at support@papier.com if you have any further queries or any issues with receiving this successfully. Papier CS Team

Posted 1 year ago

“Thank you for my personalised diary - 2nd year in a row. I love the week to view diary which works for me, alongside the monthly goals pages and the month to view pages, which I use especially to see holidays at a glance!! Because it looks so great I’m more likely to use it.”

Papier 5 star review on 20th January 2025

Helpful Report

Posted 1 year ago

“The cover of the dairy is poorly printed showing pixelation. It looks very cheap which is a shame as I love the papier diary inside. It’s also scratched very easily and after 2 weeks into the year looks abit battered although it’s only been in my kitchen (hasn’t had a trip out yet in my bag or to the office) so I’m guessing it’s only going to get worse and probably wont withstand the year!”

Helpful Report

Posted 1 year ago

So sorry to hear this! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“I love the quality of the notebook and in general the feel of items is luxury. However I bought a gold pen that ran out after a week.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Charlotte! If you'd like to pop over a photo or video showing the issue to support@papier.com, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“I really enjoy the simplicity of the planner I purchased. It does everything that I wanted it too. The best features of the Papier planner is the paper quality and the outside design that is super sleek and not too overwhelming.”

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Posted 1 year ago

“Always love this company as lovely range of personalised cards and journals, fast delivery and brilliant customer service”

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Posted 1 year ago

“This is my fourth planner from Papier. They have all been so beautiful and a joy to use”

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Posted 1 year ago

“We ordered custom-made diaries with our company name and logo. The products arrived on time and were of premium quality. I would recommend Papier.”

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Posted 1 year ago

“I wish the monthly pages were spread out in between the weekly pages. It’s weird to flip between 2 ribbons. The full monthly calendar pages are ok in the front, but the monthly goals should be spread out. Also, there should be a yearly goals page. Lastly, I wish the weekly pages were ruled with lines instead of just an empty box. Otherwise, it is pretty and the pages are quality.”

Helpful Report

Posted 1 year ago

“Cant review something that I still have not received. Angel Navarro Brookings Oregon”

Helpful Report

Posted 1 year ago

So sorry to hear that your order hasn't arrived safely, Angel! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“LOVE Papier. High quality and lovely designs”

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Posted 1 year ago

“i could not be more delighted with the item ... i have been searching for years for a diary with unlined paper as i like to draw as well as write in my diary... nobody seems to make them. The diary i have received is perfect. it has the most beautiful ivory paper .. perfect for pen and ink entries for each day. it arrived in good time too.... that the item was personalised was a bonus !”

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Posted 1 year ago

“Order took some time to be delivered which was slightly fustrating. It was also hard to track. Product looks good otherwise and look forward to using it.”

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Posted 1 year ago

“I enjoy my planner a lot. the only thing i would love to see slightly improved is the material of the cover, it feels like hard cardstock or cardboard and i’m scared it will bend in my backpack.”

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Posted 1 year ago

“Bought the personalised gratitide journal as a gift and my friend was delighted with it. It was on sale so a very good price so I bought the pen to go with it - also reduced.”

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Posted 1 year ago

“I don't understand why Ash Wednesday and Palm Sunday are not noted on the calendar while Mardi Gras and Earth Day and Womens International Day are. What's up with that? Important Christian holidays don't make the Papier cut? At least Easter Sunday is noted. I am disappointed.”

Helpful Report

Posted 1 year ago

Thanks so much for your review - we're so sorry to hear about the disappointment here! We'll certainly pass this forwards as we're always looking to improve our products based on customer feedback. Papier CS Team

Posted 1 year ago

“Love Papier! I get my yearly calendars along with other goodies every year. I love that they give you variety with monogramming and prints!!”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews