Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was placed first week of January, and took 21 days to receive. Delivery was pushed back multiple times. Despite delays, package finally arrived the 21st. Packaging was nice and product is as pictured.”

Helpful Report

Posted 1 year ago

Sorry to hear this, Gabriella! I can see your order is due for arrival by 22nd January as per your confirmation email but of course, please do reach out to us at support@papier.com if this does not arrive safely in time and we'll be happy to help. Papier CS Team

Posted 1 year ago

“The planner is of lovely quality but I do wish there were some redesigns in the layout. This is completely personal preference but I wish the monthly calendars came right before the corresponding month’s daily planning pages. The two ribbons make it easy to mark where these sections are and I knew in advance of ordering it that this was the case. I also find the monthly calendars squares too small to write in legibly but again this is a personal preference for how I organize myself and is limited by the size of the planner.”

Helpful Report

Posted 1 year ago

“Interesting and attractive products, but a bit expensive for what they are. Nicely wrapped, good as gifts. Took a long time to arrive.”

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Posted 1 year ago

“Amazing! Excellent customer service! Definitely would use again.”

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Posted 1 year ago

“Beautiful diary, feels really good quality and the design is really pretty. This is my second papier diary.”

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Posted 1 year ago

“Although I had found the estimated time frame of when the item was due to arrive to be a week out, the items design and packaging was done with such care that it was worth the extra wait.”

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Posted 1 year ago

“Lovely notebook and quick shipping - arrived much before the estimated shipping date. The printing of the pattern is not quite as pictured - it isn’t centred to the planner, it’s off to the right side so it looks wonky.”

Helpful Report

Posted 1 year ago

“Love these diary's. They are beautiful. I got two for Christmas presents and one for myself”

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Posted 1 year ago

“A wonderful gift. My husband and I gifted it to ourselves and filled with pictures of our one year old. The quality of the calendar is fabulous and the ease of designing your own is second to none. I keep coming back to Papier for treats like this”

Papier 5 star review on 18th January 2025

Helpful Report

Posted 1 year ago

“Quality and inspiring items”

Helpful Report

Posted 1 year ago

“disappointed of the quality. low quality paper cover”

Helpful Report

Posted 1 year ago

So sorry to hear this, Marilyn! If you'd like to reach out to us at support@papier.com with photos of the issue, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“Love my notebook- so pretty and really useful 🥰”

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Posted 1 year ago

“This company offers excellent service with prompt deliveries. They have a variety of planner options and appealing designs.”

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Posted 1 year ago

“Love the personalized options Papier offers for annual dated planners. I enjoy making them my own every year, and they look like mini works of unique art. I missed out on trying the new daily planners this year, but I will jump on it earlier for 2026.”

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Posted 1 year ago

“A beautiful new diary , to be well organised Well made and pages feel nice .”

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Posted 1 year ago

“My samples I paid for and ordered twice were lost the first round and the ones I got were terrible qualityand not worth the money.”

Helpful Report

Posted 1 year ago

We're so sorry to hear this, Megan! If you'd like to pop over photos showing the quality issues to support@papier.com, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“No issues with company per se but why mess with a great design for a Wellness Journal ??Will not be ordering from the company again as products no longer suit my needs.”

Helpful Report

Posted 1 year ago

Thanks for your feedback - we're so sorry to hear about the disappointment with our updated wellness journal! We'll certainly pass this forwards as we're always looking to improve our products based on customers' thoughts. Please don't hesitate to reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Love it!!! Very high quality product”

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Posted 1 year ago

“Love this diary Lots of space to write notes Best week view I have come accross”

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Posted 1 year ago

“LOVE LOVE LOVE! So fun, super quick & easy to order, I will 100% be getting this again & again & again”

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Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews