Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Papier not only has incredibly cute designs, but the simple layout of their planners removes the anxiety of needing to use EVERY organizational aspect that can come with “busy” all in one planners. They’re simple but effective in keeping track of your month, week, and overall goals. I also love the lay-flat binding of the hardcovers and the ribbons that can help you keep track of your month and week at the same time.”

Helpful Report

Posted 1 year ago

“Love how my recipe journal came out! I appreciate the personalized aspect of Papier products.”

Papier 5 star review on 25th January 2025

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Posted 1 year ago

“Expensive but beautiful quality worth every penny! Please make the envelope seals a little more sticky as they do have a tendency to lift. Will order again thank you very much!”

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Posted 1 year ago

“This was my first purchase and definitely will be buying something again. My diary is of exceptional standard and the pages are so soft and beautiful to write on. Definitely will be buying more. Packaging was also beautiful.”

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Posted 1 year ago

“Beautiful diary and quick delivery.”

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Posted 1 year ago

“The travel journal I bought is beautiful. Paper has wonderful stationery, delivery is prompt and packaging is thoughtful”

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Posted 1 year ago

“If you’re printing photos straight from your iPhone like I did, the quality is not great. Almost pixelated and the colours aren’t true to digital screens. For the price I paid, I wasn’t that happy with the quality of the product, but it was a gift, so it is what it is.”

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Posted 1 year ago

So sorry to hear about the disappointment here, Jaz! If you'd like to pop over any further photos showing the printing to support@papier.com, we'd be happy to help. Papier CS Team

Posted 1 year ago

“I know this counds cliche, but I never write reviews and was so please with the product and custoemr service with papier that felt necessary to write a note. I have placed two orders. The first was so well received adn the second hours after I placed it I realized I had a mistake. I contacted papier. They quickly followed up and gave me a full refund to allow me to place the order again. Thank you papier!!”

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Posted 1 year ago

“Good quality and received my planner sooner than expected.”

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Posted 1 year ago

“From invitations, to thank you cards, pens and now a wellbeing diary I cannot fault papier. The quality of each item is exceptional, the communication regarding each order informative and the delivery and packaging makes each item feel like a treat. I would highly recommend Papier for any occasion and will continue with to order from them.”

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Posted 1 year ago

“The site was easy to navigate and the product came exactly as it looked. I loved the attention to detail in the packaging. It was nicely wrapped in tissue paper and the pattern on the paper matched the shipping box (which was hard to miss!). Paper quality was very nice.”

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Posted 1 year ago

“I received my journal and love it! Great quality and I love the cover options offered. They are all beautiful.”

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Posted 1 year ago

“I look forward to a new calendar every year. This is my first year getting one through Papier and I love it! I love that it fits in my bag perfectly and I was able to customize it!”

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Posted 1 year ago

“Great quality and designs - love the layout of the pages.”

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Posted 1 year ago

“Paid for express delivery due to a relative being unwell in hospital. Was advised that deliveries were delayed and so requested a refund of the express delivery charge. Never heard back. It’s a shame as have always had a great experience of Papier until now.”

Helpful Report

Posted 1 year ago

So sorry to hear this! We've processed a postage refund now to compensate the delay. Please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“This is beautifuly made books and stationary. A pleasure to use.”

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Posted 1 year ago

“Amazing products and amazing service from Danielle. Thank you, Danielle - you are amazing xxxxx”

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Posted 1 year ago

“Great quality and fast delivery”

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Posted 1 year ago

“I ordered a wellness journal having never “used” one before. And it has been the best purchase ever! Aside from the top quality of the book, it feels like a luxury to be filling in my daily thoughts! Highly reccomended all round”

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Posted 1 year ago

“Unfortunately, my friend still still didn't get the parcel. Would you be so kind to check on it? I ordered it for my friend in Calgary.”

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Posted 1 year ago

So sorry to hear this, Polina! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews