Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service. Quick delivery. You know you’re in safe hands with Papier.”

Helpful Report

Posted 4 years ago

“Gorgeous diary very pleased”

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Posted 4 years ago

“Amazing customer service, quick delivery and gorgeous guestbook :)”

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Posted 4 years ago

“Lovely note book with personalised text. A great surprise gift with a beautiful cover and quality lined paper. Thankyou.”

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Posted 4 years ago

“I purchased the leader planner and it’s beautiful but for the price I paid I would of liked to received a tracking number. For me, the layout could have been organized better. The monthly layout and goals are not together with the weekly layout by month, which annoyingly makes a lot of page turning and looking. The pages are see through, all printed text can been seen on the back and if your using a dark pen like a mid liner or sharpie S gel you will see it.”

Helpful Report

Posted 4 years ago

Hi there, thanks so much for your review! I am so sorry to hear you are not 100% happy with your order. I will be sure to pass this on as feedback for you to our product development team. Best wishes, Alicia Papier CS Team

Posted 4 years ago

“I love my new planner - it's a beautiful design and exactly what I wanted!”

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Posted 4 years ago

“The quality and style is top notch! I thought I ordered a dated planner, but I accidentally ordered one where you write in the dates. Usually I’d swap it out, but I still really like it!”

Papier 5 star review on 25th January 2022

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Posted 4 years ago

“The designs are really great but my notebook arrived with the front cover applied on an angle. It was really obvious that it wasn’t straight and when requesting it be re printed and re sent, I was told that this is to be expected and wouldn’t change if they re produced it. Not happy with the quality at all, it looks like it has been push together really poorly. Sadly won’t be buying from here again.”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your order, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“Delivered by mail, yet exactly what I wanted.”

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Posted 4 years ago

“Great product as expected. Fabulous presentation and packaging! Customisable option made it even more desirable.”

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Posted 4 years ago

“I bought the lovely Journal for my daughter’s birthday, she had seen it advertised. My daughter was thrilled, she told me how beautiful it is, and she was extremely happy that I had asked for her initials to be put on the front cover in gold leaf.”

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Posted 4 years ago

We are so pleased to hear your daughter loved her gift, what a lovely review! Looking forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Beautiful quality”

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Posted 4 years ago

“It’s so pretty!!”

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Posted 4 years ago

“Super cute and well organized! Repurchasing one every year”

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Posted 4 years ago

“Purchased an undated daily planner and it's been really helpful when I am mapping out my week. I bought it for helping me plan my academic work, so there are a few pages that I don't need (like the meal planning pages -- I use GoogleKeep since I don't want to be holding a notebook/pen when I'm grocery shopping).”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review and we will be sure to pass on your feedback to our product development team for you :) Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Excellent design. Great customer service”

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Posted 4 years ago

Thanks so much! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Great quality and so many beautiful designs to choose from”

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Posted 4 years ago

“I think the 2022 planner is beautiful, but it is frustrating not to have room for a to-do list nearer the planner portion. I’d really like room for a weekly to do list, rather than monthly. This is my first foray into paper planning though, so that is based on no experience with the feature.”

Helpful Report

Posted 4 years ago

Thanks so much for your feedback - I will be sure to pass this on as feedback for you :) Good luck with your paper planning! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Love the planner! Super cute. Arrived very quickly and in beautiful packaging :)”

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Posted 4 years ago

“I would highly recommend I’ve buy wall calendars every year now and it always come on time. Perfect quality and exactly how I want it to be. Thank you so much for providing excellent customer service ! I will be certainly be purchasing again! Thanks x”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

Papier is rated 4.6 based on 17,429 reviews