Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab product!”

Helpful Report

Posted 4 years ago

“Love this brand!!”

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Posted 4 years ago

“Lovely birthday gift for my husband’s 50th. He was made up.”

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Posted 4 years ago

“Papier has excellent customer service, I incorrectly inserted the postcode and they sent a high priority replacement to the right address with swift responses once contacted. Would definitely recommend this service.”

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Posted 4 years ago

“Reminds of the really good paper documents you'd get from WH Smiths back in the old days. Quality products, excellent packaging, great website. Will consider again in the future.”

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Posted 4 years ago

“Beautiful calendar with lovely artworks, nice simple packaging!”

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Posted 4 years ago

“I’ve shopped with Papier three times now and I’m so impressed with the quality, the speed of delivery and value for money. The website is quick and easy to use. Thanks very much.”

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Posted 4 years ago

“Gorgeous quality. Great turn around time. Really happy with everything I've purchased from Papier”

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Posted 4 years ago

“Papier is my go to for high quality, personalised gifts for friends, family and obviously myself!”

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Posted 4 years ago

“I am obsessed with the cover designs. I had been wanting the pink and red checkerboard planner for a while and decided to get it. There are some tiny green spot on mine on the front that look like something with wet ink must have been layered on, and the paper ghosts pretty bad if you use ink. Overall the journal is cute, but for the price I was expecting better. I definitely recommend only using pencil on these fragile pages.”

Papier 3 star review on 9th February 2022

Helpful Report

Posted 4 years ago

Hi Emma - I am so sorry that your planner was delivered in this condition, this is not up to our usual standards at all! If you can contact us on support@papier.com, myself or one of my colleagues will be able to help with a resolution here. Best wishes and apologies again, Alicia :) Papier CS Team

Posted 4 years ago

“Such a lovely product and reasonably priced”

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Posted 4 years ago

“I love my daily planner but I wish the planners were avaliable with more front covers. There's a notebook that I love that I wish I could get as a planner!”

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Posted 4 years ago

“Terrible customer service. Never received my order and no one tried to help me with that.”

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Posted 4 years ago

“Helping me to organise myself and my family. The weekly overview as well as the individual days have proved invaluable for keeping tabs on what’s going on.”

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Posted 4 years ago

“Really great idea, needed to cheer a friend up and being able to personalise and in such a quick time was super helpful. Good quality would definitely order again.”

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Posted 4 years ago

“I'm thrilled with my book, its beautiful and i enjoy writing in it every day. Will definitely buy more.”

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Posted 4 years ago

“absolutely stunning. i expected the shipping process to take much longer than it did - considering covid + the fact they put your name on the cover! was so fast and truly came on a day where i desperately needed some positivity. made me forget my worries for a while :)”

Papier 5 star review on 5th February 2022

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Posted 4 years ago

“Even though it is slightly expensive the quality is really good and the design is super pretty!! Very happy with it !”

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Posted 4 years ago

“I loved my planner so much I got one as a gift for a friend. Unfortunately, the text was misaligned and I reached out to customer service. This was some of the best customer service I have ever received! They replaced the planner and had it sent to me urgently to get in time for my friends birthday!”

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Posted 4 years ago

“Service fantastic product amazing customers service was brilliant would definitely recommend and will use again Thank you”

Helpful Report

Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews