Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The designs are really great but my notebook arrived with the front cover applied on an angle. It was really obvious that it wasn’t straight and when requesting it be re printed and re sent, I was told that this is to be expected and wouldn’t change if they re produced it. Not happy with the quality at all, it looks like it has been push together really poorly. Sadly won’t be buying from here again.”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your order, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“Delivered by mail, yet exactly what I wanted.”

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Posted 4 years ago

“Great product as expected. Fabulous presentation and packaging! Customisable option made it even more desirable.”

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Posted 4 years ago

“I bought the lovely Journal for my daughter’s birthday, she had seen it advertised. My daughter was thrilled, she told me how beautiful it is, and she was extremely happy that I had asked for her initials to be put on the front cover in gold leaf.”

Helpful Report

Posted 4 years ago

We are so pleased to hear your daughter loved her gift, what a lovely review! Looking forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Beautiful quality”

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Posted 4 years ago

“It’s so pretty!!”

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Posted 4 years ago

“Super cute and well organized! Repurchasing one every year”

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Posted 4 years ago

“Purchased an undated daily planner and it's been really helpful when I am mapping out my week. I bought it for helping me plan my academic work, so there are a few pages that I don't need (like the meal planning pages -- I use GoogleKeep since I don't want to be holding a notebook/pen when I'm grocery shopping).”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review and we will be sure to pass on your feedback to our product development team for you :) Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Excellent design. Great customer service”

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Posted 4 years ago

Thanks so much! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Great quality and so many beautiful designs to choose from”

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Posted 4 years ago

“I think the 2022 planner is beautiful, but it is frustrating not to have room for a to-do list nearer the planner portion. I’d really like room for a weekly to do list, rather than monthly. This is my first foray into paper planning though, so that is based on no experience with the feature.”

Helpful Report

Posted 4 years ago

Thanks so much for your feedback - I will be sure to pass this on as feedback for you :) Good luck with your paper planning! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Love the planner! Super cute. Arrived very quickly and in beautiful packaging :)”

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Posted 4 years ago

“I would highly recommend I’ve buy wall calendars every year now and it always come on time. Perfect quality and exactly how I want it to be. Thank you so much for providing excellent customer service ! I will be certainly be purchasing again! Thanks x”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“It was a Xmas gift for the wife and she loves it. The price was fair and the delivery was on time. I will order again and i recommend to at least try it once you won't be disappointed.”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review Milton! We really appreciate it and love hearing back from customers :) We look forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“My daughter just loved her planner!! And she’s picky!!”

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Posted 4 years ago

“Beautiful quality”

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Posted 4 years ago

“Comes beautifully wrapped and the quality of my diary was brilliant.I love shopping at Papier. I’ve bought a lot of products and they are wonderful.”

Helpful Report

Posted 4 years ago

What a great review, thanks so much! We look forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Speedy delivery. Good quality wellness journal.”

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Posted 4 years ago

“I like just the right amount of room for writing in a diary.”

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Posted 4 years ago

“Lovely customer service. Sian is brilliant. Will use again :)”

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Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews