Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a Xmas gift for the wife and she loves it. The price was fair and the delivery was on time. I will order again and i recommend to at least try it once you won't be disappointed.”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review Milton! We really appreciate it and love hearing back from customers :) We look forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“My daughter just loved her planner!! And she’s picky!!”

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Posted 4 years ago

“Beautiful quality”

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Posted 4 years ago

“Comes beautifully wrapped and the quality of my diary was brilliant.I love shopping at Papier. I’ve bought a lot of products and they are wonderful.”

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Posted 4 years ago

What a great review, thanks so much! We look forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Speedy delivery. Good quality wellness journal.”

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Posted 4 years ago

“I like just the right amount of room for writing in a diary.”

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Posted 4 years ago

“Lovely customer service. Sian is brilliant. Will use again :)”

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Posted 4 years ago

“This is my second diary order from Papier, I just love the personalisation and the feel. The quality is so nice. I plan to buy more for gifts”

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Posted 4 years ago

“I ordered a photo book for my daughter’s 18th birthday. It arrived and it is beautiful but it had a tiny little indentation on both the front and back covers. I contacted customer service and spoke to Sophia via email to feedback and was immediately offered a number of options to resolve it. Sophia was professional, courteous and understanding. I am absolutely delighted with the resolution and the product. Thank you so much!”

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Posted 4 years ago

“Beautiful stationery and arrived quickly! I have ordered from Papier two times now and will definitely order again.”

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Posted 4 years ago

“Absolutely love all the items I have ordered. Very easy to use the ordering system and to personalise any book. Reasonable prices for high quality products.”

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Posted 4 years ago

“I was disappointed with the quality. :( For some reason I was expecting a linen finish on the cover of the Le Moderne, with a custom sticker. Unfortunately, it's just a laser print on a single sheet. I agree with another review that the design/label is off-center. Also, the layout is not ideal, with the month views and to-do lists are concentrated at the beginning of the book, rather than following the sequence of the weekly view. No pockets to keep important papers either.”

Helpful Report

Posted 4 years ago

Hi Alexis, I'm sorry to hear you're unhappy with the centralisation and the layout of your planner. Please do get in touch via support@papier.com so we can help further. Papier Customer Service

Posted 4 years ago

“Such a great daily journal and covers the things you need to do in a day. Love it”

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Posted 4 years ago

“Disappointed in the quality of the paper in the 2022 planner. I was hoping since this was a stationery company the paper would be high enough quality not to show the ghost through of the lines printed on the opposite side. This might not bother everyone, but for me I prefer not to see the printed text through from the back of the page. The paper is so thin the printed text comes through, and unfortunately it makes it very distracting to read and write when the previous day's schedule is bleeding through. The quality of the cover and binding are wonderful, the design is beautiful, it is just the actual paper inside that I'm sad about. I was very excited to buy myself some nice stationery but this was just not up to the standard I expected.”

Helpful Report

Posted 4 years ago

Hi, we're sorry to hear that feedback, do get in touch on support@papier.com and we'll be happy to help further. Papier Customer Service

Posted 4 years ago

“The first order arrived opened (and resealed) by transporters, and one item of the order was missing. Papirer reacted quickly and well and replaced the uten very quickly without fuss. The quality of the products they driver seems to be very high.”

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Posted 4 years ago

“Beautifully made diary”

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Posted 4 years ago

“Beautiful 2022 diary - arrived quickly and really happy with the personalisation”

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Posted 4 years ago

“I got a journal and love the quality. i write in it every day and not found any cons.”

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Posted 4 years ago

“Very quick, easy, beautiful, affordable. I cannot speak highly enough of this process. Will be ordering more from Papier in the future no doubt.”

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Posted 4 years ago

“Beautiful diary, I received one last year as a gift and bought my own this year as I loved it so much!”

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Posted 4 years ago

Thanks so much for taking the time to write your review! We really appreciate it! We love hearing back from repeat Papier customers, and so glad you love your 2022 diary! Best wishes, Alicia Papier CS Team

Posted 4 years ago

Papier is rated 4.6 based on 17,429 reviews