Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,408 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to love my daily planner, but I will be purchasing something else, and try to find a use for this one. My main, and significant, disappointment is that the ink on the pages is so light it is hard to see, and nearly impossible in slightly dim light. What’s wrong with black ink, to see the page set up? Or even charcoal, if black doesn’t suit your fancy? Secondly, when designing online, the brightness/value of the color options for the customization type didn’t reflect quite accurately. The font and color I chose showed up well online, but when seeing the product I clearly needed a brighter color. I think the materials are of good quality, but due to barely being able to see the page print color, I won’t be ordering again.”

Helpful Report

Posted 1 year ago

Thanks for your feedback - so sorry to hear this! If you'd like to reach out to us at support@papier.com with photos of the item, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“It turned out great! Perfect gift for my sister in law!”

Helpful Report

Posted 1 year ago

“Excellent product but I was slighly dissapointed that the 7 sets that I purchsed were all wrapped up and packaged together with all the cards in one pack and all the envelopes in another. I would give a rating of 5 starts if each set had been packaged and wrapped individually.”

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Posted 1 year ago

“Lovely diary - very nice paper and great design.”

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Posted 1 year ago

“I bought a 2025 diary for my granddaughter for Christmas. I had it personalised with her name. It arrived and looked amazing and I am looking forward to giving her the gift”

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Posted 1 year ago

“I have ordered several items over the past months for personal use and for gifts and the quality is excellent!!!! I loved the customisation option, it the perfect personal touch.”

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Posted 1 year ago

“Order a Beautiful diary every year and notepads for lists Never disappointed”

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Posted 1 year ago

“Beautiful product, packaged to perfection!”

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Posted 1 year ago

“I ordered notebooks with personalization and all the colors were as described online.”

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Posted 1 year ago

“We ordered a sample save the date and loved it. Our order was delayed due to an issue with the printer, then once it arrived there was a clear fault with the save the date with a pink line through the centre of the card. We were provided with a re-printed batch, but these are still not the same as the origional sample we had ordered. The customer service were great, but we will most likely order wedding invitations fom else where.”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Becky - we're so sorry to hear this! If you'd like to reach out to us at support@papier.com with photos of the reprinted order versus the sample, we'd be happy to look into this further for you. Papier CS Team

Posted 1 year ago

“The personalised notebook I ordered was fantastic! Really good quality paper and the cover is very smooth. Photos weren't blurry at all, very happy with the order. It was a bit pricey but you get what you pay for. Payed extra to have it shipped in time but it came a few days before the estimated arrival so maybe you don't need to do this if you're in the same situation as me. Notebook was also beautifully packaged and came with a printed note I got to write.”

Helpful Report

Posted 1 year ago

“I have been a loyal Papier-er for years because of the quality, customer service, and value of their daily planners. It has everything I need in it and nothing I don't need. Perfect for organizing my busy schedule.”

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Posted 1 year ago

“Bought two food journals as gifts, beautiful books which I think my daughters will love”

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Posted 1 year ago

“I have been buying all my cards since Papier started but I need some slight changes and maybe a few new designs maybe Deckle edge or letter press to differentiate!”

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Posted 1 year ago

“I love Papier unique and beautiful card designs! It’s so fun to pick out my Christmas cards every year! And it’s very easy to design a card and the printing is relatively fast!”

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Posted 1 year ago

“Disappointed that the quality of the paper is not as good as previous years. Expected better from Papier”

Helpful Report

Posted 1 year ago

So sorry to hear this, Susan! Please do feel free to reach out to us at support@papier.com with photos of the item and we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“Quick delivery, diary was personalised and really good quality”

Helpful Report

Posted 1 year ago

“I have ordered a diary from you for the past 3 years and it is beautifully made and I can have my sisters name put on it”

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Posted 1 year ago

“Fabulous quality thankyou personalised cards . Love receiving these for myself and adore giving them at gifts”

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Posted 1 year ago

“Cards are stunning, absolutely chuffed with them. Only thing I would say is the papier black logo is way too prominent and I was about not to purchase because of that. It is sitting right beneath the christmas card’s signatures in bold black lettering. Apart from that, great.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,408 reviews