Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an ‘Order of the day’ sign and it looks amazing. Can’t wait for our guests to see it on our wedding day!”

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Posted 4 years ago

Thanks so much for taking the time to write your review! Good luck for your big day! Best wishes, Alicia CS Team

Posted 4 years ago

“I LOVE Papier's planners. This year, I gifted each of my coaching clients with a personalized planner- it made my heart happy and made their hearts happy too! Great quality.”

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Posted 4 years ago

“Fabulous items and even more fabulous customer service with my voucher codes etc!”

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Posted 4 years ago

“Original, stylish stationery with a wide variety of prints and designs, you can find something to suit everyone who loves stationery and there are great items to personalise.”

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Posted 4 years ago

“Papier has gone above and beyond in ensuring my product met with my requirements. Particular thanks to Alicia who worked so patiently to improve on the quality of the print that I provided. It was a difficult picture to improve on and the outcome is excellent due to her diligence and the hard work of papier printing department. I couldn't be more impressed. I highly recommend Papier.”

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Posted 4 years ago

“Fast service. Easy and great quality”

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Posted 4 years ago

“Beautiful personalised leopard print diary”

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Posted 4 years ago

“Absolutely love my 2022 diary and wellness journal and the stunning design options! Will definitely recommend and re-order from Papier.”

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Posted 4 years ago

What a wonderful review, thanks Katie! See you again soon! Best wishes, Alicia CS Team

Posted 4 years ago

“The recipient was very pleased with his card especially the personalisation.”

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Posted 4 years ago

“Beautiful, quality products.”

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Posted 4 years ago

“Lovely personalized touch. Easy to order and view.”

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Posted 4 years ago

“I have been getting ads for Papier for ages and when I finally needed some new journals I decided to give it a go as the designs were really eye catching and nothing I could find on the high street compared. I liked that you could customise the notebooks with your name for no additional cost as personalisation is something I probably wouldn't have done if it weren't included in the price but I really like the way the books look with my name on. It looks really professional and makes them look more luxurious. The books are good quality, I was worried that the paper wouldn't be up to my usual standards as I couldn't touch or feel the paper or the books before ordering, but they arrived and they exactly what I wanted. The pages are thick and high quality, the hardback covers are just what I wanted and the designs are just as striking in real life as they looked on the site. They arrived relatively quickly given that they are customised so I still am yet to crack their spines as I haven't filled my last book yet as they came so quickly.”

Helpful Report

Posted 4 years ago

Thanks so much for taking the item to write your review Alice! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia

Posted 4 years ago

“Ordered a personalised note book, a beautiful product and my sister loves it being personalised, also a very speedy delivery.”

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Posted 4 years ago

“An abundance of choices with a beautiful personalized touch. I enjoyed the daily planner.”

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Posted 4 years ago

“Great selection of cards and easy to personalise. Love the fact you can include coloured envelope interiors. The cards arrived earlier than expected and beautifully wrapped/presented. The paper card quality was very good and personalisation crisp and sharp on the cards and envelopes. Very happy and will order again next Christmas”

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Posted 4 years ago

“So very useful for planning a hectic day and making it manageable! I can stop and breathe thanks to my papier goal planner!!”

Papier 5 star review on 17th November 2021

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Posted 4 years ago

“Absolutely beautiful notebooks for anyone who loves stationary!!”

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Posted 4 years ago

“I ordered the Papier pen and was incredibly disappointed when it arrived as the ink flow was really inconsistent making for a very frustrating experience. I contacted the customer service team and provided examples however I was told that the pen was not faulty and that sending a replacement would not yield a different result. They informed me that I was welcome to return the product for a refund but that I was have to cover the postage costs. This pen falls well below the standard expected especially considering the price and according to Papier themselves, it wasn’t a “fault” with my pen but a flaw in the pens design.”

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Posted 4 years ago

I am so sorry to hear you were not 100% happy with your Papier Pen, this is so disappointing to see. I can see my colleague has refunded the pen for you - this should be in your account within 10 working days! Do let me know if we can assist you further, Alicia

Posted 4 years ago

“i love my planner! good quality and pretty”

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Posted 4 years ago

“Super item, beautifully packaged and quick delivery A*****”

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Posted 4 years ago

Papier is rated 4.6 based on 17,429 reviews