Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,455 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought this for my granddaughter, I brought one last year she was so pleased with It so got another one this year, she is a vet med student and used it every day to record notes.”

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Posted 1 year ago

“Excellent product and excellent customer service.”

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Posted 1 year ago

“Top-notch customer service! Thank you! :)”

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Posted 1 year ago

“Love my notebook so much. Will buy again!!”

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Posted 1 year ago

“I have ordered for the second time personalised Christmas cards with a photo of our home on the front. We are absolutely delighted with the result. The cards are excellent quality and the greeting is so professionally displayed on the inside. I shall be ordering again next year.”

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Posted 1 year ago

“I purchase a diary for my sister-in-laws birthday from Papier every year. They are such beautiful quality and she loves that her name is on it.”

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Posted 1 year ago

“Very beautiful products, the customized stationery is quite lovely and very good quality.”

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Posted 1 year ago

“Love the planners the amazing quality and cute designs make me feel inspired!”

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Posted 1 year ago

“Helpful when first order went astray.....royal mail issue not Papier”

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Posted 1 year ago

“I have used Papier for ALL greetings card related occasions in the last few years and I do so because of their exceptional product offering and quality. From their unique, appropriate and always BEAUTIFUL designs to the variety of their fonts types and usage within the cards - it’s so unique! The shipping has always been excellent, whether sent direct to the recipient or myself first - the cards have ALWAYS arrived on time and in perfect condition. The best compliment of all is that all the recipients have LOVED their cards. All these reasons make it very hard to consider anyone else.”

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Posted 1 year ago

“Beautiful journals! The perfect gift!”

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Posted 1 year ago

“Misleading website and the picture was cropped too much on front, chopping top of my dogs head off! The actual diary was a good quality book but way too expensive.”

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Posted 1 year ago

So sorry to hear this, Kate! I can see Steph has assisted with a partial refund for the disappointment but please do reach back out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Excellent quality, beautifully presented and very efficient”

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Posted 1 year ago

“Perfectly”

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Posted 1 year ago

“Very good recipe book and you can customise it which is even better”

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Posted 1 year ago

“The notebook I customized came exactly as pictured and looks so beautiful!! I will definitely be recommending this to friends and family. It’s perfect and I’m so happy with my order! :) It even shipped faster than originally planned!!”

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Posted 1 year ago

“Love my stationary and have gotten plenty of compliments.”

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Posted 1 year ago

“Lovely diary, my third year of papier diaries and wouldn’t buy any other, stunning to look at and quality perfect 👍 fast postage and xx”

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Posted 1 year ago

“I purchased a notebook to write letters to my dad who recently passed. The book is beautiful and the quality of the pages is great.”

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Posted 1 year ago

“I love the stationary that I selected but Papier should make it clear that square cards require two stamps! I sent out all my save the dates without knowing that and had many returned. When many people don't know this fact it would be nice for Papier to clearly share that with their customers after they make a purchase. Disappointed in the customer service.”

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Posted 1 year ago

Thank you for your review - so sorry to hear that! We do have this listed in an on-site FAQ here: https://papier.zendesk.com/hc/en-us/articles/8957939415185-Do-square-envelopes-require-additional-postage I'll certainly pass your feedback on regarding this. Papier CS Team

Posted 1 year ago

Papier is rated 4.6 based on 17,455 reviews