Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,440 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the sicilian lemons wedding invites, they came out so beautifully.”

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Posted 1 year ago

“I’m really happy with my purchase will order again”

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Posted 1 year ago

“Quick delivery and lovely personalisation!! Brilliant quality!!”

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Posted 1 year ago

“Absolutely love this journal. I get the same one engraved each year + use it the whole year. Sturdy, reliable + beautiful. I love this brand.”

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Posted 1 year ago

“Ordered a personalised birthday card with photos. Arrived quickly and good quality.”

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Posted 1 year ago

“We had an issue with a misspelling on our order due to a template being set up that way. Papier resolved the issue in about 24 hours and we were credited money to our account! Customer service was top tier.”

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Posted 1 year ago

“Absolutely beautiful!! I have ordered 2 books myself and one for a gift. So many designs to choose from and amazing you can personalise for free. Anyone that loves stationary should have at least one papier product. Cannot recommend the style and quality enough! This time I got the strawberry design with the spiral binding and was just so impressed at the quality. Truly beautiful.”

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Posted 1 year ago

“Thankyou so much for my beautiful Diary. The quality of the paper is beautiful and the finish is fantastic. I will definitely be ordering again.”

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Posted 1 year ago

“Love it. Love the texture of the paper. So happy♥️”

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Posted 1 year ago

“Amazing paper quality, I've been buying from this place for years and have never been disappointed. It's worth the price!”

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Posted 1 year ago

“The most beautiful products, the best ease of design and ordering. One of the best discoveries of our wedding preparation has been discovering and using Papier”

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Posted 1 year ago

“Card designs for a wedding were lovely and just what I was looking for but trying to add text was a nightmare. Hopeless. Wasted alot of time. It's a shame. Have gone elsewhere and been very happy with the results. You just need to up your game a bit.”

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Posted 1 year ago

Thanks so much for your review, Caroline! We're so sorry to hear that you had trouble editing your design. We'll certainly pass your feedback on and do apologise for the disappointing onsite experience. Please do feel free to get back in touch with us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Beautifully designed and personalised notebooks. Just a shame that the paper quality isn't a little better as most inks show through.”

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Posted 1 year ago

“I have used Papier several times, always great service and quality product. Thoroughly recommend.”

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Posted 1 year ago

“Loved them, too pretty to bear with. I wish it had a content, index page but it is gorgeous”

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Posted 1 year ago

“A slight mix-up with Royal Mail’s delivery was dealt with swiftly and efficiently. Communication via the chat was incredible, with a response from the company late on a Saturday night. A replacement was sent out as quickly as possible, with expedited shipping. When the original order arrived, I was told to keep it. I have since gifted it on to someone else. An excellent company to deal with and I would not hesitate to purchase from them in the future.”

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Posted 1 year ago

“I purchased a notebook and undated daily planner! The quality of both is amazing! The paper is amazing! I will purchase from Papier again.”

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Posted 1 year ago

“The table numbers we ordered were absolutely gorgeous! The style, colors, and quality were all just perfect. We upgraded the paper and they were exactly what we wanted. Very quick shipping and excellent communication regarding delivery. Thank you!”

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Posted 1 year ago

“Generally the products are good. Bought the pen and the refills are terrible. Tried to buy replacements but they appear to be permanently out of stock. They did refund them but when I've tried to buy them elsewhere I can't so now have an unusable pen.”

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Posted 1 year ago

We're so sorry for the disappointing experience here! While our rollerball refills are currently out of stock, any standard 0.5mm size refill should fit our pens. Please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Happy with the service and delivery. Was expecting a bit more quality given the price”

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Posted 1 year ago

Thanks for your feedback, Chris - glad to hear you were pleased with the service and delivery of your order! Regarding the quality issue, please feel free to contact us with any relevant photos at support@papier.com and we'll be happy to help. Papier CS Team

Posted 1 year ago

Papier is rated 4.6 based on 17,440 reviews