Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.62

4.6 Rating 17,286 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Anonymous

Maans

Genesis Clarett

638

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quality card and quick delivery.”

Helpful Report

Posted 10 months ago

“I have ordered a few journals with Papier over the years, and each one has been beautiful quality and lasted the test of time. On the one occasion I did have a problem (due to a printing error on some pages), it was sorted by the lovely staff at Papier quickly, and I received a replacement. I would 100% recommend this company, and will continue to buy journals from them.”

Helpful Report

Posted 10 months ago

“I adore this company and its customer service. I have order a few things from Papier over the years and everytime I order a new item I’m surprised by how much I love it. The customer service is also wonderful and the staff very nice!”

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Posted 10 months ago

“Gorgeous stationary and cards at reasonable prices and always promptly delivered.”

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Posted 10 months ago

“I am incredibly impressed with the beauty and quality of the address book I ordered from Papier. The packaging is so nice, I almost couldn't take the book out of the box! This is a gift for a friend and my first time purchasing a Papier product. I will be back for some note cards soon!”

Helpful Report

Posted 10 months ago

“I enjoy all of the material and personalization options that your planners offer, however I wish there was more customizability when it comes to the internal layout. Overall the planner I received is high quality and looks very nice, I am just not a fan of how the monthly/weekly overviews are laid out- there’s needs to be a way to change this based on the user preference.”

Helpful Report

Posted 10 months ago

Thanks so much for your review, Madison! We're glad to hear you're pleased with your planner overall but so sorry for the disappointment with the layout. We'll certainly pass your feedback on to the product team. Please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 10 months ago

“This is an incredible product. Everything is made with a luxurious precision that has my correspondents feeling a full-on luxury experience when I send them a card. I like my planner too but you should really consider making a 12-month one and making the paper a bit thicker, my gel pen leaks through the pages a bit.”

Papier 5 star review on 16th February 2025

Helpful Report

Posted 10 months ago

“I’m delighted with my wellness journal. Excellent quality of materials. Love the personalisation. The content is excellent and has really helped me be mindful and bring balance to my life. Would highly recommend”

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Posted 10 months ago

“Beautiful products, love the personalisation and so much choice”

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Posted 10 months ago

“Excellent company with lovely products. I have a beautiful and useful diary and also bought a little photo book for my husband which he loves.”

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Posted 10 months ago

“Love the design and quality. The ability to customize raises the bar when compared to other stationers. I do wish the packaging would improve. A couple of my books came with crushed corners. Not horribly crushed, but noticeable. I also look forward to additional customizable options for the planner contents. Shipping times could improve. Both orders were delayed. However, I am a fan and will continue to purchase.”

Helpful Report

Posted 10 months ago

“I absolutely love this brand, I can’t fault the quality or the rapidity of the deliveries. I have ordered numerous items and encouraged my friends to as well and our sentiments are very shared that this is an excellent website if you would like quality items”

Helpful Report

Posted 10 months ago

“I love the design of how the recipes are organized. I give it a 3 because I don’t think the book/material will hold up. The paper is super thin so when I write with a normal pen it impresses to the other side of the paper. I just withe paper was higher quality.”

Helpful Report

Posted 10 months ago

Thanks so much for your review, Megan! We're sorry to hear about the disappointment with the paper quality - we'll certainly pass your feedback on. If you have any photos demonstrating the issue, please feel free to send these over to support@papier.com and we'll be happy to help. Papier CS Team

Posted 10 months ago

“Love the photo album I made from my son's wedding . The quality is great !”

Helpful Report

Posted 10 months ago

“The designs for the wedding invites are lovely and the UI makes it really easy to customise them. Printing and shipping was also incredibly fast. However, the actual quality of the paper that they are printed on is average, at best. It's not bad by any means, but it is also not great. Adding to that, when we got everything ready for posting to our guests, we realised that you can see straight through the envelopes. Names, dates, the whole lot. With all of that said, I'm not convinced the price we paid was worth it.”

Helpful Report

Posted 10 months ago

Thanks for your feedback - we're really sorry to hear about the disappointment with the quality of your invitations! If you'd like to reach out to us at support@papier.com with photos of the issues, we'll be happy to look into this for you. Papier CS Team

Posted 10 months ago

“Fantastic quality 🙌”

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Posted 10 months ago

“I'm absolutely in love with my new personalized planner, thanks Papier!”

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Posted 10 months ago

“Really high quality item and was made easy with the website interface.”

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Posted 10 months ago

“Very impressed with everything from the shipping package to the products themselves!”

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Posted 10 months ago

“Excellent! The best planner I’ve ever used. So many designs to choose from”

Helpful Report

Posted 10 months ago

Papier is rated 4.6 based on 17,286 reviews