Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,454 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

Write Your review

Tell us how Papier made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful!! I have ordered 2 books myself and one for a gift. So many designs to choose from and amazing you can personalise for free. Anyone that loves stationary should have at least one papier product. Cannot recommend the style and quality enough! This time I got the strawberry design with the spiral binding and was just so impressed at the quality. Truly beautiful.”

Helpful Report

Posted 1 year ago

“Thankyou so much for my beautiful Diary. The quality of the paper is beautiful and the finish is fantastic. I will definitely be ordering again.”

Helpful Report

Posted 1 year ago

“Love it. Love the texture of the paper. So happy♥️”

Helpful Report

Posted 1 year ago

“Amazing paper quality, I've been buying from this place for years and have never been disappointed. It's worth the price!”

Helpful Report

Posted 1 year ago

“The most beautiful products, the best ease of design and ordering. One of the best discoveries of our wedding preparation has been discovering and using Papier”

Helpful Report

Posted 1 year ago

“Card designs for a wedding were lovely and just what I was looking for but trying to add text was a nightmare. Hopeless. Wasted alot of time. It's a shame. Have gone elsewhere and been very happy with the results. You just need to up your game a bit.”

Helpful Report

Posted 1 year ago

Thanks so much for your review, Caroline! We're so sorry to hear that you had trouble editing your design. We'll certainly pass your feedback on and do apologise for the disappointing onsite experience. Please do feel free to get back in touch with us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Beautifully designed and personalised notebooks. Just a shame that the paper quality isn't a little better as most inks show through.”

Helpful Report

Posted 1 year ago

“I have used Papier several times, always great service and quality product. Thoroughly recommend.”

Helpful Report

Posted 1 year ago

“Loved them, too pretty to bear with. I wish it had a content, index page but it is gorgeous”

Helpful Report

Posted 1 year ago

“A slight mix-up with Royal Mail’s delivery was dealt with swiftly and efficiently. Communication via the chat was incredible, with a response from the company late on a Saturday night. A replacement was sent out as quickly as possible, with expedited shipping. When the original order arrived, I was told to keep it. I have since gifted it on to someone else. An excellent company to deal with and I would not hesitate to purchase from them in the future.”

Helpful Report

Posted 1 year ago

“I purchased a notebook and undated daily planner! The quality of both is amazing! The paper is amazing! I will purchase from Papier again.”

Helpful Report

Posted 1 year ago

“The table numbers we ordered were absolutely gorgeous! The style, colors, and quality were all just perfect. We upgraded the paper and they were exactly what we wanted. Very quick shipping and excellent communication regarding delivery. Thank you!”

Helpful Report

Posted 1 year ago

“Generally the products are good. Bought the pen and the refills are terrible. Tried to buy replacements but they appear to be permanently out of stock. They did refund them but when I've tried to buy them elsewhere I can't so now have an unusable pen.”

Helpful Report

Posted 1 year ago

We're so sorry for the disappointing experience here! While our rollerball refills are currently out of stock, any standard 0.5mm size refill should fit our pens. Please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Happy with the service and delivery. Was expecting a bit more quality given the price”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Chris - glad to hear you were pleased with the service and delivery of your order! Regarding the quality issue, please feel free to contact us with any relevant photos at support@papier.com and we'll be happy to help. Papier CS Team

Posted 1 year ago

“Fun designs and good quality on a whole”

Helpful Report

Posted 1 year ago

“I bought a bound journal for myself and for a friend. They’re both so beautiful and the quality is incredible. Can’t wait to give my friend her gift!”

Helpful Report

Posted 1 year ago

“Purchased the personalised recipe book for a birthday gift along with pens, markers and stickers. On line ordering was easy and you could choose font styles and sizes for the personalisation on the front cover and view the finished look before finalising your order. Kept updated on the order’s progress and despatch. Really lovely quality book and will deffo be ordering again soon!”

Helpful Report

Posted 1 year ago

“Ordered a card, paid for next day delivery. The card never arrived.”

Helpful Report

Posted 1 year ago

So sorry to hear that, David! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“I got a Papier to make a book journal and I absolutely love it! My only complaint is some pens do bleed through a little so maybe make the paper a tiny bit thicker otherwise I love it”

Helpful Report

Posted 1 year ago

“The stationary I ordered for my wedding invitations arrived was beautiful and very high quality. I can’t recommend them enough.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,454 reviews