Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.62

4.6 Rating 17,287 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 1 star review on 19th December 2025

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful diary, love that I could personalise the cover! I’ve found the daily undated dairy so useful to time block my day, whilst also having space for a general to do list and priorities.”

Papier 5 star review on 9th February 2025

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Posted 10 months ago

“Paper is amazing! Very good quality products! With beautiful designs and personalisation.”

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Posted 10 months ago

“I absolutely love my diary!”

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Posted 10 months ago

“Beautiful quality product that was delivered very promptly. We have had so many comments from invited guests saying how lovely the invitation looked. So very happy with the product and the service provided. Will certainly use Papier again.”

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Posted 10 months ago

“Lively stationary. Excellent customer service”

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Posted 10 months ago

“The notebook paper is more yellow / warm in tone than the one I have purchased in the past (from Selfridges) and it blots ink on the other side. Not ideal at all. This was a complaint I had last year too when I ordered online from the website vs purchasing from Selfridges. But I know nothing is going to happen about this — not sure why I am writing this……..”

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Posted 10 months ago

“My planner looks great, easily customizable and very functional layout.”

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Posted 10 months ago

“Papier has gotten me through 3 years of law school w a combination of the academic, weekly, and productivity planners. In an era that is nearly all digital, having something beautiful and tangible to write in has brought back the excitement of having a planner and has boosted my enthusiasm to plan out my days!”

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Posted 10 months ago

“Papier is the only brand I go to for planners, agendas, stationary, or personalized gifts. Beyond their amazing quality and stand-out products, their customer service is what keeps me coming back. I’ve never had service as quick and helpful with any other brand/website or company. They truly set themselves apart.”

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Posted 10 months ago

“The best quality notebook for the best price! Always faster shipping than estimated, even with personalized options. As a self proclaimed notebook snob, I can say these are my favorites for all stationary needs!”

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Posted 10 months ago

“This planner was recommended to me by my best friend and I was hesitant because I have been a spiral planner girl forever. This hardcover planner is perfect. The layout is exactly how I would imagine a planner to look in my head and it is the best quality out there.”

Papier 5 star review on 7th February 2025

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Posted 10 months ago

“Papier journals are the best! High quality paper and beautiful cover designs. No ink bleed thru and no tearing pages. Love your stuff!!!”

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Posted 10 months ago

“A mistake was made on the order initially, however, Natalie from the support staff, got back to me within the hour and had the product processed and sent straight away! Amazing timing and thank you for the prompt response and action! :))”

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Posted 10 months ago

“I'm onto my second photo book with Papier because I was so impressed with the first. Easy to use and absolute quality!”

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Posted 10 months ago

“Absolutely lovely notebook.”

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Posted 10 months ago

“The format is nice but the cover clear covering is starting to peel and the binding fold. The ribbon also fell off at some point as well. Just doesn’t seem worth the money. I got an undated planner”

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Posted 10 months ago

So sorry to hear this! If you'd like to reach out to us at support@papier.com with photos of the issues, we'll be happy to look into this for you. Papier CS Team

Posted 10 months ago

“The printing of the design looks okay, although I thought it would look better (brighter maybe). The notebook is thinner than I thought it would be and the paper quality is lacking. Pages are a creme color instead of white (personal preference thing for sure). There is no accordion folder anywhere on the book for you to hold your things. Overall I'm pretty disappointed at the quality since it was expensive, and shipping took long.”

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Posted 10 months ago

So sorry for the disappointment here, Paulina! We'll certainly pass your feedback on. In the meantime, we've reached out via email now to arrange a solution. Papier CS Team

Posted 10 months ago

“Easy to order. Developed a problem with delivery, the customer service response was prompt and a solution provided in a timely manner. The CHAT function was frustrating and required an email request to follow up.”

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Posted 10 months ago

“Really lovely designs, easy ability to customise, reasonable prices, and fast delivery! The quality of the paper, packaging, and design once delivered was stunning - very happy!”

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Posted 10 months ago

“very good quality journal and packaging. Delivered in good time as well”

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Posted 10 months ago

Papier is rated 4.6 based on 17,287 reviews