Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.62

4.6 Rating 17,286 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Anonymous

Maans

Genesis Clarett

638

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received my order yet, but I'm very much looking forward to it. I never received my package, so they reissued the order for me. I can't wait to get my new planner!”

Helpful Report

Posted 9 months ago

“We have just received our beautiful printed travel books - they are a wonderful capture of our travels and the quality is exceptional. We were also delighted with the speed of delivery. We would not hesitate to recommend this company.”

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Posted 9 months ago

“I love my papier notebook! The paper quality is great and the personalization was exaclty as ordered and previewed before purchasing. Will be purchasing again!! These would make a great gift too! I got the hardback dotted full of hearts notebook and could not love it more!”

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Posted 9 months ago

“Absolutely gorgeous notebook! The personalization was done perfectly. I can’t wait to start using it!”

Papier 5 star review on 19th February 2025

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Posted 10 months ago

“The picture was very expect the caption I can not see the words and is was very blurry some of them I can not even can read the words”

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Posted 10 months ago

Thanks for your feedback, Tran - so sorry to hear this! If you'd like to reach out to us at support@papier.com with photos of the item, we'll be happy to help. Papier CS Team

Posted 10 months ago

“Great product. Love the customization and the layout of the planner. You can tell it was designed intentionally and by someone who actually utilizes a daily planner. The pages are smooth and great to write on. Will definitely be picking up a daily planner for 2026 when they release.”

Helpful Report

Posted 10 months ago

“I am enjoying the recipe book. For the planner, I do wish the paper was thicker so that my pen didn’t bleed through. I also wish that there were three bookmarks instead of two since there are three different sections from monthly information.”

Helpful Report

Posted 10 months ago

Thanks for your review, Tiffany - we're sorry for the disappointment with your planner and we'll certainly pass your feedback on to the product team! Please do reach out to us at support@papier.com if you have any queries. Papier CS Team

Posted 10 months ago

“I would highly recommend Papier. I made a purchase as a gift for a friend. I loved that I could personalise the item and it arrived quickly. My friend was overjoyed with her gift. Thank you Papier.”

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Posted 10 months ago

“Wonderful quality, looks exactly as the design on screen, arrived on time”

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Posted 10 months ago

“I am in love with the journal. I got my personalised and it looks beautiful.”

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Posted 10 months ago

“Beautiful card and amazing service - I realised I’d got the birthday age wrong soon after sending and was able to cancel it and reorder at no cost. Will 100% be using again!”

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Posted 10 months ago

“Stunning. I need every verison now”

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Posted 10 months ago

“Wonderful products and customer service”

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Posted 10 months ago

“Love the product but delivery and customer service is dire. Sadly”

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Posted 10 months ago

Thank you for your feedback - we're so sorry to hear this! I can see Nicole has assisted with a postage refund for the delay and your order has now been marked as delivered, but please do reach back out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 10 months ago

“The product I received was very beautiful! I did get it engraved with my name on it so that is probably why it took a little longer to receive.”

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Posted 10 months ago

“Lovely . Sonpretty”

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Posted 10 months ago

“I‘m very happy with my order. It was a bit damaged on the front and the pages don't line up well. Nevertheless, I am satisfied and would just like to draw attention to the fact that the packages should be better packaged in the future”

Helpful Report

Posted 10 months ago

“Papier products, customer service and literally EVERYTHING about this company is amazing. I live in the U.S and needed help with a product, the customer service (though across the pond) was truly the best of any company I have worked with in a long time. I will buy products from here for sure in the future.”

Helpful Report

Posted 10 months ago

“Absolutely beautiful planner! I love the layout of the pages and the attention it detail is amazing!”

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Posted 10 months ago

“Great range of high-quality products. A slight delay in transit but that was no fault of Papier. We would use again.”

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Posted 10 months ago

Papier is rated 4.6 based on 17,286 reviews