Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,408 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful album and really easy to put together.”

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Posted 10 months ago

“Ordering customized cards as easy, lots of options, and from start to delivery unbelievably fast. The quality of the cards also exceeded my expectations. 5 stars”

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Posted 10 months ago

“I love the variety of types of products and the designs. I also love the ability to customize it. The wellness journal gives me information that I didn't know I needed. And I also purchased a blank notebook that allows me to create whatever I like.”

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Posted 10 months ago

“Love love love Papier. My go to for cards and photo books! Everything is always so beautifully presented and chic. I love to send my cards straight to the recipient and love that I can add a sweet treat. Papier has been consistent in everything from their packaging to their customer service for the 6+ years that I’ve been a customer and I really value that!”

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Posted 10 months ago

“Amazing experience and product as always”

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Posted 10 months ago

“We were so pleased with the beautiful quality of the picture book. Beautiful memories for our family : )”

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Posted 10 months ago

“They don’t not prof items because mailing out”

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Posted 10 months ago

So sorry to hear that you had trouble customising your photobook, Jose! I can see Nicole has now assisted with credit to your account so that you can reorder with the mistakes amended, but please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 10 months ago

“The stationary is beautiful, delivery was quick. It’s exactly what I needed.”

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Posted 10 months ago

“Loved the sicilian lemons wedding invites, they came out so beautifully.”

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Posted 10 months ago

“I’m really happy with my purchase will order again”

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Posted 10 months ago

“Quick delivery and lovely personalisation!! Brilliant quality!!”

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Posted 10 months ago

“Absolutely love this journal. I get the same one engraved each year + use it the whole year. Sturdy, reliable + beautiful. I love this brand.”

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Posted 10 months ago

“Ordered a personalised birthday card with photos. Arrived quickly and good quality.”

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Posted 10 months ago

“We had an issue with a misspelling on our order due to a template being set up that way. Papier resolved the issue in about 24 hours and we were credited money to our account! Customer service was top tier.”

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Posted 10 months ago

“Absolutely beautiful!! I have ordered 2 books myself and one for a gift. So many designs to choose from and amazing you can personalise for free. Anyone that loves stationary should have at least one papier product. Cannot recommend the style and quality enough! This time I got the strawberry design with the spiral binding and was just so impressed at the quality. Truly beautiful.”

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Posted 10 months ago

“Thankyou so much for my beautiful Diary. The quality of the paper is beautiful and the finish is fantastic. I will definitely be ordering again.”

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Posted 10 months ago

“Love it. Love the texture of the paper. So happy♥️”

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Posted 10 months ago

“Amazing paper quality, I've been buying from this place for years and have never been disappointed. It's worth the price!”

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Posted 11 months ago

“The most beautiful products, the best ease of design and ordering. One of the best discoveries of our wedding preparation has been discovering and using Papier”

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Posted 11 months ago

“Card designs for a wedding were lovely and just what I was looking for but trying to add text was a nightmare. Hopeless. Wasted alot of time. It's a shame. Have gone elsewhere and been very happy with the results. You just need to up your game a bit.”

Helpful Report

Posted 11 months ago

Thanks so much for your review, Caroline! We're so sorry to hear that you had trouble editing your design. We'll certainly pass your feedback on and do apologise for the disappointing onsite experience. Please do feel free to get back in touch with us at support@papier.com if you have any further queries. Papier CS Team

Posted 10 months ago

Papier is rated 4.6 based on 17,408 reviews