Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,411 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful notecards and matching book for a belated birthday present. You very kindly added a pen which just delighted my friend. It also arrived quicker than you I had expected which was brilliant.”

Helpful Report

Posted 1 year ago

“Excellent product as well as good customer service. The package I received came beautifully wrapped which for the customer, makes it that more special and likely to buy again. Good quality products that are made with care. I love all things Papier.”

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Posted 1 year ago

“Very well designed! Only wish the paper were a little thicker because my gel and rollerball pens show through. Other than that, great quality, nice design with thoughtful little touches. Really happy with it and can see this becoming my new to-to if I can find a good pen for it.”

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Posted 1 year ago

“We had a little printing mishap with our invites, and Papier was wonderful to fix it all immediately, ship quickly and were so comforting! The invitations are so gorgeous, high quality, and we will be ordering from them all the time now!”

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Posted 1 year ago

“Great service, first item i ordered had a slight mark on last page, sent an email to say and had a new one sent out to me the same week, great service and lovely product!”

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Posted 1 year ago

“Really pleased with the quality and design of the invitations I ordered. The only disappointment was the large Papier logo on the envelopes which I thought was a bit tasteless and came as a surprise when my order arrived.”

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Posted 1 year ago

“Beautiful products and speedy service!”

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Posted 1 year ago

“Beautiful and great quality”

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Posted 1 year ago

“Paper are my go to for all printed stationery and they have not disappointed this time. A good selection and prompt accurate service.”

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Posted 1 year ago

“The sample I received was okay. I imagined the wedding invitations to have bold colors, legible writing and made with good quality paper. This sample was truly just a sample, l could not order a large order with confidence.”

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Posted 1 year ago

So sorry to hear about the disappointment with your invitation sample, Brandi! If you can pop over some photos of the item received to support@papier.com, we'll be happy to look into this further for you. Papier CS Team

Posted 1 year ago

“Cards always arrive promptly, are of good quality and offer good value for money. The main positive of Papier is the service whereby you can type your message (in your chosen format) and have this sent directly to the recipient. Points for improvement would be a greater selection for occasions suited to the UK market, and more new designs.”

Helpful Report

Posted 1 year ago

“I ordered table numbers and place cards for my wedding and they turned out beautifully! I really appreciate that the numbers were double sided and the place cards had a nice weight to them so they could easily fold and stay set once on the tables.”

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Posted 1 year ago

“Love Papier personalised cards. They come so quickly and are really reasonably priced.”

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Posted 1 year ago

“I ordered the minimalist guest book for my wedding and I was beyond satisfied with how it turned out! All of the photos printed great, it shipped sooner than expected, and overall was exactly what I was wanting and picturing! It was worth every penny to get the quality of the product I received. Can’t wait to use this as a coffee table book for years to come!”

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Posted 1 year ago

“straightforward and all worked”

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Posted 1 year ago

“i love how many choices of bullet journals there are and they are all so pretty. I also love how many pages there are. the only thing i dislike about this journal is the pages are a little thin and bleed through. they also have a sort of yellowish tint to them so some markers look different on the paper”

Helpful Report

Posted 1 year ago

Thanks for your lovely comments regarding our designs, and I'm so sorry to hear about the disappointment with your notebook pages! I'll definitely pass this feedback forwards to our product team! Papier CS Team

Posted 1 year ago

“Highly reccommend this company. Save the dates are lovely quality and we are very happy with the design and easy editing tools. Thank you”

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Posted 1 year ago

“Love all of the products I get from Papier. Always so well designed and beautifully constructed!”

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Posted 1 year ago

“Great card, arrived late again!”

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Posted 1 year ago

Hi Paul - so glad to hear you were pleased with your card but I'm sorry to hear this was delivered late! We've gone ahead and refunded the postage cost by way of apology. Papier CS Team

Posted 1 year ago

“Paper and envelopes delivered to my mail box. But was a big package & much was left hanging out of mail box on a day it rained. Package got very wet & envelopes and cards all damaged. Customer service very difficult to work with & I gave up trying to get a replacement. Just not worth my time and effort. I strongly recommend never buying anything from Papier!”

Helpful Report

Posted 1 year ago

Thanks for your review Thomas & I'm really sorry to hear that your order arrived damaged! Please could you pop over some photos of the notecards showing the damage to support@papier.com & we'll be more than happy to arrange a replacement for you. Best wishes, Papier CS Team

Posted 1 year ago

Papier is rated 4.6 based on 17,411 reviews