Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,439 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

Write Your review

Tell us how Papier made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product selection is great and the products are beautiful”

Helpful Report

Posted 11 months ago

“Cutest planners ever!!”

Helpful Report

Posted 11 months ago

“I’m obsessed. Been using Papier since lockdown and the quality is so consistent. Love the new packaging too!”

Helpful Report

Posted 11 months ago

“I absolutely love my gratitude journal. I look forward to all the prompts that encourage me to be my best. The book is gorgeous, I love the hard cover. I was surprised by the page holder included. I really love this thing and can’t wait to start my new gratitude journey. Thank you so much Paiper.”

Helpful Report

Posted 11 months ago

“The planner has amazing design options, which I really liked. However, it just wasn’t for me. There’s not enough space to write everything I need in the monthly layout, especially in the small squares. The entire planner felt thin and not durable. Shipping also took longer than expected. I wouldn’t repurchase.”

Helpful Report

Posted 11 months ago

Thanks for your feedback, Bryana - we're sorry to hear you're disappointed with your planner! If you'd like to reach out to us at support@papier.com with any relevant photos, we'd be happy to help. Papier CS Team

Posted 11 months ago

“Nice design but very flimsy and the cover is very weak. Not worth the money”

Helpful Report

Posted 11 months ago

Thanks for your feedback, Flo - we're so sorry to hear about the disappointment with your order! Please feel free to reach out to us at support@papier.com with any relevant photos and we'll be happy to help. Papier CS Team

Posted 11 months ago

“The personalized place cards I had made for a rehearsal dinner are perfect!! Love the quality, promptness and options to choose from. I would definitely order from here again!”

Helpful Report

Posted 11 months ago

“Fabulous quality”

Helpful Report

Posted 11 months ago

“I do love papier products, but in my last order I wanted to send 3 items to the same address and had to pay for shipping 3 times. When I reached out to customer service they weren't able to help so I got charged 3 times for shipping which makes no sense even if that is the flow their ordering system.”

Helpful Report

Posted 11 months ago

Hi Anja, thanks for sharing your feedback with us! We're so sorry again that we're unable to combine shipments due to the nature of our printer's being based at separate locations, but will share this feedback with our team and appreciate you sending this in. If you have any questions in the future, please don't hesitate to reach back out to support@papier.com for further help. Best wishes, Papier CS Team

Posted 11 months ago

“1st Class Product & Service. Good price and delivered quickly.”

Helpful Report

Posted 11 months ago

“Gorgeous products and a lovely, refined way to journal and jot down thoughts. My favorite product is the spiral bound notebooks, as I find the smaller books awesome but hard to write on toward the bottom of the page. Excellent quality and a great selection of unusual designs; I couldn't be happier.”

Helpful Report

Posted 11 months ago

“I have used Papier before and always have been extremely satisfied. In my latest order , the print reflecting my name is much too light.”

Helpful Report

Posted 11 months ago

Hi Linda, thanks for sharing with us! We're sorry to hear that you're disappointed with your customization printing! Please do send some images across of the item received to support@papier.com and our team can help sort a solution for you. Best wishes and apologies again, Papier CS Team

Posted 11 months ago

“We loved our wedding album book. The printing and type is beautiful. However, I have two criticisms/areas of approvement: 1) The packaging meant that our book arrived a little bent of shape. The corners were bent which was a bit of a shame. 2) The photos were cropped to fit the dimensions of the book, however, there wasn't a way to select how the photos were cropped and fitted in the book. This meant that some of the photos weren't cropped to my preference. Both these points meant that while we ultimately love our book, it would have been nice if it arrived in mint condition and we could dictate the cropping of the photos.”

Helpful Report

Posted 11 months ago

“Lovely products. I had done note cards personalised as gifts and get were very well received.”

Helpful Report

Posted 11 months ago

“Gorgeous product, high quality and quick delivery”

Helpful Report

Posted 11 months ago

“Lovely journal, which I am using as I journey through the bible. I find it a joy to write in and as I seem to be filling it every 2-3 months will be back for another one soon. A sky full of stars seems very apt for the content within. It would be handy to have a clear space on the spine to denote the start book and chapter and end book and chapter contained within, as all the covers will be the same, but I wanted them to all look uniform, so that I can go back to them for reference. Many thanks for giving me the opportunity to send a review.”

Helpful Report

Posted 11 months ago

“Very good quality. Easy to make, design !”

Helpful Report

Posted 11 months ago

“Love the quality and size of my spiral academic journal. Love that I could put my name, school and degree on the front cover incase I leave it behind somewhere. Standard delivery took about three weeks which I did not appreciate.”

Helpful Report

Posted 11 months ago

Hi Tina, Thanks so much for sharing your feedback with us! It appears your ETA provided on this order was May 27th, using economy shipping as the courier option. From the tracking link, it appears this was delivered on the 24th. We're sorry the wait was longer than expected - please note, we do list our ETAs on our product pages and at checkout, but we're so sorry if this was missed. We're always happy to help confirm an ETA before ordering as well, so do message us at support@papier.com in the future if needed. Best wishes, Papier CS Team

Posted 11 months ago

“So so satisfied with my order! Gave this to my boyfriend and he loved it. The price is so good for what it is and would definitely order again!”

Helpful Report

Posted 11 months ago

“prompt delivery, lovely notebook. Bought for my Daughter for her Mums Birthday and she loved it!”

Helpful Report

Posted 11 months ago

Papier is rated 4.6 based on 17,439 reviews