Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,454 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning wedding album - much higher quality than others we looked at, and so easy to design, too. Was also impressed by the price - good value for money.”

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Posted 1 year ago

“I recently ordered my second planner from Papier, and when it arrived the package had obviously been damaged in transit. I contacted the company and without hesitation they sent a replacement via a better shipping option, to avoid the same thing happening again. What a great company and a beautiful product. I will definitely continue shopping with Papier.”

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Posted 1 year ago

“The quality of the customized stationary was beyond what I expected. I am so pleased with the product as a whole and will be ordering again in the future”

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Posted 1 year ago

“Papier offers beautiful products with great customization options!”

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Posted 1 year ago

“My package was damaged and I was not notified at all.”

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Posted 1 year ago

Thanks for your feedback, Courtney! I'm sorry to hear that your order was returned to us by the courier due to damage. We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“I was excited to receive my new planner, but upon reviewing its layout, I noticed that it includes nearly every religious and non-religious holiday—except Good Friday and Easter. I find this omission disappointing and unacceptable. It is concerning that major Islamic, Hindu, and Jewish holidays are included while these significant Christian observances are not. Due to this issue, I will no longer use or purchase Papier products.”

Helpful Report

Posted 1 year ago

Thanks so much for your review! We apologise for any disappointment with your planner and will certainly pass your feedback forwards. Please do reach out to us at support@papier.com if you have any queries. Papier CS Team

Posted 1 year ago

“I've bought two planners, and will buy again. High quality, and I love that you can personalize. Very fast shipping, too.”

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Posted 1 year ago

“Excellent quality of the card and the envelopes”

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Posted 1 year ago

“I love my Papier gratitude journals - my first was a gift to mark 1 year in sobriety and I have bought myself a further 2 (and plan to continue to do so once I fill a journal). The gratitude journal quality is exceptional and cover artwork is beautiful - the layout and content is beautiful with daily entries as well as spot checks, letters to self and 30 day reflections. Completing my journal has now become an invaluable part of my day and hugely helps tracking my overall mental health and wellbeing. Love, love, love - and highly recommend!”

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Posted 1 year ago

“Love this product but I ! hate ! that the mid year diary runs from July to July. When I reorder each year I have waste a month of a book!”

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Posted 1 year ago

“Love it, I wanna buy more!”

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Posted 1 year ago

“Quality of the card is top and delivery is on time!”

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Posted 1 year ago

“I buy these journals as gifts for my mom (started with gratitude now shes gota “opera journal” cook books and note pads) she says its her favorite thing to open and is quick to let me know when she is running out of pages! I love the idea of her have a little hand written beautiful library of her thoughts and recipies and wishes! Gardening journal next”

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Posted 1 year ago

“So easy to navigate through the website and create the book fast delivery to say it’s a personalised item which is very good quality”

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Posted 1 year ago

“The Papier Academic Planner is amazing. I usually use a planner for the first month of the school year and then forget about it. However, I used this planner from the first day of school to the last. I love how it's formatted to track assignments, goals, and important events. Not to mention all of the cute designs they have. And if you don't like those designs, you can customize a planner with your photos. I recommend this planner to everyone. From my classmates to my teachers.”

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Posted 1 year ago

“The product selection is great and the products are beautiful”

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Posted 1 year ago

“Cutest planners ever!!”

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Posted 1 year ago

“I’m obsessed. Been using Papier since lockdown and the quality is so consistent. Love the new packaging too!”

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Posted 1 year ago

“I absolutely love my gratitude journal. I look forward to all the prompts that encourage me to be my best. The book is gorgeous, I love the hard cover. I was surprised by the page holder included. I really love this thing and can’t wait to start my new gratitude journey. Thank you so much Paiper.”

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Posted 1 year ago

“The planner has amazing design options, which I really liked. However, it just wasn’t for me. There’s not enough space to write everything I need in the monthly layout, especially in the small squares. The entire planner felt thin and not durable. Shipping also took longer than expected. I wouldn’t repurchase.”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Bryana - we're sorry to hear you're disappointed with your planner! If you'd like to reach out to us at support@papier.com with any relevant photos, we'd be happy to help. Papier CS Team

Posted 1 year ago

Papier is rated 4.6 based on 17,454 reviews