Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,408 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really appreciate the wealth of options Papier offers with regard to planners specifically. It's tough for me to find a planner at stores which is organized in a way that really works for me -- the wide breadth of options Papier carries enables me to pick a planner that has a layout I know will meet my needs. How gorgeous these planners are (AND the ability to customize them) is a massive plus as well!”

Helpful Report

Posted 1 year ago

“You are asking for a review & I haven’t received my product yet”

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Posted 1 year ago

So sorry to hear this, Jennifer! I can see this has now been marked as delivered but please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“I love the quality, detail and contemporary design! Can’t wait until my course starts so I can get organised!”

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Posted 1 year ago

“This is the 5th year I’ve ordered a diary as a gift for my mum and every year the quality is unmatched. The process of customising is easy and straightforward. I am always very happy with the quality.”

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Posted 1 year ago

“The diary is beautiful and i will love using it. The service is very good too.”

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Posted 1 year ago

“good!!!!!!”

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Posted 1 year ago

“I typically love every product I receive from Papier. I have ordered various journals that have turned out amazing. Unfortunately the calendar I received has marks on it that were noticeable as soon as I opened it. I didn’t have time to order a new one as it was a customized photo calendar so that’s sad.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Alexis! We've reached out to you via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“i still haven’t my package!”

Helpful Report

Posted 1 year ago

So sorry to hear this, Viktoriia! I can see Steph has now assisted with a full refund but please do reach out to us if you need anything else at all. Papier CS Team

Posted 1 year ago

“Great quality, lovely design.”

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Posted 1 year ago

“The recipe books I received are really lovely gifts and personalised too . So glad I found papier and there super products .”

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Posted 1 year ago

“My favorite journals to use for work! This is my 2nd year buying them for myself and my friend.”

Papier 5 star review on 21st December 2024

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Posted 1 year ago

“The address book I ordered as a gift came promtly and was printed with the name very well”

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Posted 1 year ago

“I was very disappointed, having paid for a birthday card to be delivered a week in advance, when it only arrived after my friend’s birthday.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Catriona! We've processed a refund on the postage cost paid to compensate the delay but please do reach back out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Order a diary from you every year as my sister loves them but this year there was as much choice when you opt for the personalised diary’s. Only 3 colours to choose from.”

Helpful Report

Posted 1 year ago

“I’ve been buying my diaries from Papier for years now and I just love them. The choice of designs is excellent, the layout of the pages is just right and the customer service is excellent.”

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Posted 1 year ago

“Papier has been my stationary go to for myself and gifts for a number of years now. The planners and notebooks have wonderful cover designs, very useful organisational sections inside and are just a pleasure to use. I love my end of autumn ritual: I choose my new yearly planner, personalise it, order it (seemless) and unpack the thoughtfully designed package. Thank you Papier!”

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Posted 1 year ago

“very good quality and perfect journal style. super happy with the customisable print. good pricing 😊”

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Posted 1 year ago

“It was really important to be that I got something by Christmas, but I wasn’t confident that was going happen since I ordered it later than I had planned to. I spent the extra $ on expedited shipping. But i was still shocked at how quickly and PERFECTLY my item came. It is so special to me. Thank you so much! This will be the greatest Christmas gift I’ve ever given!!!!”

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Posted 1 year ago

“Stunning personalized calendar with plenty of room for notes, doodles, etc. Love the gorgeous strawberry cover.”

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Posted 1 year ago

“Ordered 6 different books and they look great! Customer service is excellent and accommodating. The only issue I had is that the colour on one Note Book's cover was off, customer service let me order a replacement for free. However, the second Note Book has a mark on the front cover. I did not notify Customer Service as they had been very nice and I am grateful for their first response. Thank you. I will be happy to provide photo if you need it.”

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Posted 1 year ago

Papier is rated 4.6 based on 17,408 reviews