Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the special card I ordered. It was perfect and arrived quite quickly”

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Posted 4 years ago

“Lovely journal, speedy delivery. would recommend.”

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Posted 4 years ago

“Sian and Ellen were quick and responsive to help with questions we had for our Save the Date order. Really grateful for their support!”

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Posted 4 years ago

“Sian from Papier was very helpful in creating a custom table plan for my wedding at short notice. The process of customising the plan and checking out is also very simple to use.”

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Posted 4 years ago

“Lovely, lovely designs. Multiple options for Personalization (fonts, spacing) offered & perfectly executed. Good communication. Great attractive packaging. Fast delivery. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟”

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Posted 4 years ago

“The paper quality is excellent. Obviously care is taken with each order, and I love the humble bee on my letterhead. My order came quickly, and I thought the pricing quite reasonable. I am very pleased with Papier.”

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Posted 4 years ago

“Really cute! Some of the smaller font wasn’t super easy to read because of the printing but the pattern was cute and I loved the colors! I also accidentally bought a wellness journal by accident?? It like asks questions and gives prompts which is cute I just thought it was a regular notebook but that was probably my bad. Overall good product”

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Posted 4 years ago

“Excellent quality and service from Papier. We ordered thank you cards following the birth of our daughter, one recipient commenting the nicest thank you card they had ever received!”

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Posted 4 years ago

Hi Emily, thanks so much for your review. Congratulations on the birth of your daughter and thank you so much for making us part of your announcements to friends and family :) Wishing you all the best for the future! Best wishes, Alicia

Posted 4 years ago

“Bought a guestbook for my brother’s wedding to create a polaroid album. The design on front and back of the guestbook was gorgeous, and the quality of the product was spot on. Paper was thick and felt high quality, and lots of guests commented on how great it looked. Would definitely recommend!”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“The Papier stationary I received from a relative is just exquisite, and the notebook I chose for myself is too. I look forward to more purchases in the future!”

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Posted 4 years ago

“Good quality, fast delivery”

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Posted 4 years ago

“Beautiful quality and excellent delivery times. I adore my personalised stationary and certainly will not be without it in the future.”

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Posted 4 years ago

Thanks so much for your feedback! Hope you enjoy your stationery! Best wishes, Alicia Papier CS Team

Posted 4 years ago

“Excellent Product which arrived promptly! Thank you!”

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Posted 4 years ago

“Customer service is STELLAR — Olivia was so helpful and kind. I picked up an undated planner which had super useful content (weekly overviews, habit trackers, goal reviews every 3 weeks) but the paper itself…not the quality I was expecting. The paper is very thin, so instead of using my nice pens, I have to use pencil. I LOVE my planner and use it every day, but the quality of the paper is disappointing. Just for that, I would want to give 4.5 stars, but since that’s not possible, 4 stars it is :(”

Helpful Report

Posted 4 years ago

Thanks so much for your review! We really appreciate it! I will be sure to pass this onto Olivia for you, as well as forwarding your feedback regarding the paper to our product team. Best wishes, Alicia :) Papier CS Team

Posted 4 years ago

“such poor quality and no options for editing and when you upload a photo even though is not great quality it does not give you the option to go forward regardless it should say we dont recommend this photo as it might come out well they look dull and not bright as my original photos do not happy and will not use again i have other companies that have much better product”

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Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your photo product, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :) Papier CS Team

Posted 4 years ago

“I loved our save the date card. The picture turned out great and the quality of the paper was lovely. Delivery for quick also which was great.”

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Posted 4 years ago

“Great quality products. I have bought from Papier multiple times.”

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Posted 4 years ago

“Beautiful product, quick turn around, I made personalised diaries fr all the family and we love them!”

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Posted 4 years ago

Thanks so much for your review! We really appreciate it! Best wishes, Alicia :) Papier CS Team

Posted 4 years ago

“Amazing customer service when I needed it. Very impressed. Will shop here again.”

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Posted 4 years ago

Thanks so much for your review Catherine! We really appreciate it! Best wishes, Alicia :) Papier CS Team

Posted 4 years ago

“Great product and wonderful customer service. Sian was very helpful and allowed me to edit an order I had placed. Thank you x”

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Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews