Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,461 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Love the customization and the layout of the planner. You can tell it was designed intentionally and by someone who actually utilizes a daily planner. The pages are smooth and great to write on. Will definitely be picking up a daily planner for 2026 when they release.”

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Posted 1 year ago

“I am enjoying the recipe book. For the planner, I do wish the paper was thicker so that my pen didn’t bleed through. I also wish that there were three bookmarks instead of two since there are three different sections from monthly information.”

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Posted 1 year ago

Thanks for your review, Tiffany - we're sorry for the disappointment with your planner and we'll certainly pass your feedback on to the product team! Please do reach out to us at support@papier.com if you have any queries. Papier CS Team

Posted 1 year ago

“I would highly recommend Papier. I made a purchase as a gift for a friend. I loved that I could personalise the item and it arrived quickly. My friend was overjoyed with her gift. Thank you Papier.”

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Posted 1 year ago

“Wonderful quality, looks exactly as the design on screen, arrived on time”

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Posted 1 year ago

“I am in love with the journal. I got my personalised and it looks beautiful.”

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Posted 1 year ago

“Beautiful card and amazing service - I realised I’d got the birthday age wrong soon after sending and was able to cancel it and reorder at no cost. Will 100% be using again!”

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Posted 1 year ago

“Stunning. I need every verison now”

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Posted 1 year ago

“Wonderful products and customer service”

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Posted 1 year ago

“Love the product but delivery and customer service is dire. Sadly”

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Posted 1 year ago

Thank you for your feedback - we're so sorry to hear this! I can see Nicole has assisted with a postage refund for the delay and your order has now been marked as delivered, but please do reach back out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“The product I received was very beautiful! I did get it engraved with my name on it so that is probably why it took a little longer to receive.”

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Posted 1 year ago

“Lovely . Sonpretty”

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Posted 1 year ago

“I‘m very happy with my order. It was a bit damaged on the front and the pages don't line up well. Nevertheless, I am satisfied and would just like to draw attention to the fact that the packages should be better packaged in the future”

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Posted 1 year ago

“Papier products, customer service and literally EVERYTHING about this company is amazing. I live in the U.S and needed help with a product, the customer service (though across the pond) was truly the best of any company I have worked with in a long time. I will buy products from here for sure in the future.”

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Posted 1 year ago

“Absolutely beautiful planner! I love the layout of the pages and the attention it detail is amazing!”

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Posted 1 year ago

“Great range of high-quality products. A slight delay in transit but that was no fault of Papier. We would use again.”

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Posted 1 year ago

“Excellent service, quality card and quick delivery.”

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Posted 1 year ago

“I have ordered a few journals with Papier over the years, and each one has been beautiful quality and lasted the test of time. On the one occasion I did have a problem (due to a printing error on some pages), it was sorted by the lovely staff at Papier quickly, and I received a replacement. I would 100% recommend this company, and will continue to buy journals from them.”

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Posted 1 year ago

“I adore this company and its customer service. I have order a few things from Papier over the years and everytime I order a new item I’m surprised by how much I love it. The customer service is also wonderful and the staff very nice!”

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Posted 1 year ago

“Gorgeous stationary and cards at reasonable prices and always promptly delivered.”

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Posted 1 year ago

“I am incredibly impressed with the beauty and quality of the address book I ordered from Papier. The packaging is so nice, I almost couldn't take the book out of the box! This is a gift for a friend and my first time purchasing a Papier product. I will be back for some note cards soon!”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,461 reviews