Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,455 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven’t received my order, it’s getting close to Xmas”

Helpful Report

Posted 1 year ago

So sorry to hear this, Sylvian! We've reached out to you via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“The items I ordered were stunning. The perfect classy elegant Christmas gifts. The packaging, delivery and service were top notch.”

Helpful Report

Posted 1 year ago

“very nice product, easy customisation, the only reason for not giving full set of stars is that it's a bit on the pricey side”

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Posted 1 year ago

“I buy a Papier diary every year - their quality is amazing, and I love being able to personalise it with my photos from the year before!”

Helpful Report

Posted 1 year ago

“I wanted to love this planner, but sadly I do not. Quality does not look the same in person as the product shown. It’s so hard to see the lines and print on the paper as well. Disappointed.”

Helpful Report

Posted 1 year ago

So sorry to hear about the disappointment here! Please feel free to reach out to us at support@papier.com with photos of the item so we can look into this for you. Papier CS Team

Posted 1 year ago

“I love the personalisation aspect and the quality of the journal I bought. The paper is nice and sturdy and the hard cover doesn’t feel flimsy at all.”

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Posted 1 year ago

“A gorgeous recipe book -lovely quality and I was able to put my daughter's name on the front!”

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Posted 1 year ago

“I have odered from Papier for a few years now and they quality and packaging is always wonderful. The planners last all year despite daily use and wear and tear!”

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Posted 1 year ago

“Papier is an exceptional brand. I'm a big writer and use journals and stationery regularly. Papier's quality, design, and personalization options are top of the line, not to mention incredibly enjoyable to use. It's why I bought customized journals for friends and family as holiday presents this year. Gifting a space for creativity is priceless!!”

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Posted 1 year ago

“All Papier notebooks are good quality and stylish. The two things missing that would make them simply perfect are a fixed pen loop and an elastic closure.”

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Posted 1 year ago

“Lovely. I ordered a custom journal and custom planner as gifts. They turned out beautifully!”

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Posted 1 year ago

“love it!!- I have 4 now and they all look beautiful together - and the collection is growing”

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Posted 1 year ago

“What can I saw except Beautiful!”

Helpful Report

Posted 1 year ago

“Great company to order from, easy to view customization, looks exactly like what I wanted”

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Posted 1 year ago

“I'm a frequent returning customer as the quality of Papier journals and notebooks are, in my opinion, unmatched! The personalisation options are always a fun touch and although the price can sometimes lean a little expensive, I think it's worth it for something I use everyday.”

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Posted 1 year ago

“I’m over the moon excited about my personalized recipe journal from Papier! I got it for my mom and it feels so special and is extremely great quality. A super unique gift. Thank you Papier!”

Helpful Report

Posted 1 year ago

“The quality of the book itself was really nice I was just disappointed that it blocked out all letters from yhe alphabet that weren’t english making it look a bit tacky”

Helpful Report

Posted 1 year ago

So sorry to hear about the character errors in your order! We've reached out to you via email now to arrange a solution. Papier CS Team

Posted 1 year ago

“Beautiful quality. I’m sure my daughter will love it on Christmas Day”

Helpful Report

Posted 1 year ago

“Every year I buy a Weekly Diary from Papier with out fail as they are brilliant. I love to look at mine everyday. It adds a nice moment daily to a relativly admin activity. The small things. Thank you =)”

Helpful Report

Posted 1 year ago

“Love Papier’s products. This is the second year that we’ve bought a planner for our daughter as a gift and we get her name engraved on it. She loves them!”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,455 reviews