Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.62

4.6 Rating 17,288 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 1 star review on 19th December 2025

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site, great product, well packaged and presented, arrived in good time.”

Helpful Report

Posted 10 months ago

“Lovely quality items. Attractive colours. Novel ideas.”

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Posted 10 months ago

“The notebook is just as shown in the pictures. Personalization was beautiful as with good quality prints! Customer services helped me correct a mistake I made on my order.”

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Posted 10 months ago

“As a visually impaired person, I really wish my planner has more contrast. The lines are super faint, and I think there should be an option if you want faint or black lines.”

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Posted 10 months ago

Thank you for your review, Lindi - we're really sorry to hear this and will certainly pass the feedback forwards! If you'd like to get in touch with us at support@papier.com with any photos of the issue, we'll be happy to help further. Papier CS Team

Posted 10 months ago

“I bought a planner and a recipe book. They are so lovely! I love the layouts, I love the quality and they are the perfect size. I had to work with customer service because there was an issue with USPS and they got back to me promptly and helped me resolve the issue right away even though it wasn’t on their end. I think I found my yearly planner and I can’t wait to check out the other products they offer.”

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Posted 10 months ago

“This is the third time I've bought items from Papier and they never disappoint! Beautiful designs and amazing paper quality.”

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Posted 10 months ago

“Thank you for fantastic service and very beautiful products!”

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Posted 10 months ago

“Great quality and aesthetic”

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Posted 10 months ago

“First time customer”

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Posted 10 months ago

“Being ordering Papier personalised calendar for my family for a few years and I absolutely love it. Perfect for organising family life with some great added personal pictures.”

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Posted 10 months ago

“Unbelievable experience with Papier, had a hiccup from my side but the team talked me through how to sort it out and helped me order aother product that was everything i ever hoped it would be. The team are so good ! Thankyou so much !”

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Posted 10 months ago

“I ordered a 2025 diary, it came beautifully packaged but there was a misunderstanding with the personalisation so I had someone elses name on there. Papier were quick to remedy things and gave me a credit to reorder another diary. I wonder if anyone else made the same mistake as me who didn't want the diary personalised so just left it and I was sent the one with the example text !! Possibly not !!”

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Posted 10 months ago

“The user friendly website made ordering personalised cards very easy. Lovely quality cards and envelopes, all at a sensible price. Next day delivery was very impressive. Overall, could not be more pleased with Papier and would thoroughly recomment.”

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Posted 10 months ago

“I love my Papier notebooks. They are so beautiful and the customer service was absolutely amazing. I would recommend and will be reordering.”

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Posted 10 months ago

“I really loved the photo book and it was just what I envisioned but I think for the price and how much you pay, it would be more cost effective to buy a photo album and print photos to go inside. I also think for the price, the book should be so much bigger!!! But overall, I am happy.”

Helpful Report

Posted 10 months ago

Thanks so much for your review, we're so glad to hear you're pleased with your photobook overall! We'll certainly pass your feedback forwards. Please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 10 months ago

“I ordered a personalised card for a birthday. Very easy process, super fast delivery and fantastic quality. Will definitely order again.”

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Posted 10 months ago

“The journals are beautiful and such a great quality item. I got one for myself and a gift to my friend and she absolutely loved it - as I do!”

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Posted 10 months ago

“I used Papier to design my own wedding invitations. While I was very happy with the printing quality and paper of the invitations themselves, the printing on the envelopes and RSVP card was just OK. The text on those was a bit fuzzy and some of the lines were very faint, which caused some issues with people noticing critical info on our RSVP card.”

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Posted 10 months ago

“Absolutely stunning and thoughtful design to this product! Would buy again!!”

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Posted 10 months ago

“I love it but the spine is already starting to crack and I’ve only had it a week. Also it would be nice if there was a page or column for notes instead of just to do and “today’s priorities” because that’s kind of redundant. Overall the aesthetic is gorgeous.”

Helpful Report

Posted 10 months ago

Papier is rated 4.6 based on 17,288 reviews