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PC Specialist Reviews

4.8 Rating 4,907 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,907 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 4 star review on 19th August 2025
Anonymous
PC Specialist 4 star review on 19th August 2025
Anonymous
PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
319
Anonymous
Anonymous  // 01/01/2019
It was super easy to customise the PC and the feature that tells you if the parts are compatible is very helpful. I have had the PC for a couple of weeks now and no complaints whatsoever.
Helpful Report
Posted 11 months ago
I feel like pc specialist are a solid company to buy a pc from I’ve had 2 gaming pcs over the last 5 years or so and the build quality is solid and the time to build is pretty quick aswell
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Posted 11 months ago
Regular updates, built fast and delivered fast. This is my first pc and have been having a blast playing games with it
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Posted 11 months ago
Super fast build with regular updates on progress. Very happy with the quality of the product and the service overall. Second time I have used them and will happily use again.
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Posted 11 months ago
Delivered very fast, no issues with the machine at all. Everything works great and softwares been tuned for me. Cable management is very neat and well thought out. I'm incredibly happy.
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Posted 11 months ago
The PC was build far faster than I expected. I paid for 5 day fast track & the PC was built the same day, tested the next & then immediately dispatched. Since I have got the PC I have been unable to use it much (i'm abroad) but from what I have used, its excellent. The build quality & cable management is top notch. No errors have presented themselves so far. The one reason I have taken 1 star off is because there seems to be some odd lining up of the fans. The case has fans built into it but they have stuck another layer of fans directly behind the case fans which do not spin & are also not fully lined up with the case fans so looks kind of odd. I am unsure why this was done but I can't say I care too much. I will likely remove the unused fans myself anyway. The PC still looks & runs great regardless. Big bonus, I can put a picture of my cat on the LCD cooler!
PC Specialist 4 star review on 18th September 2024
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Posted 11 months ago
The team at PC Specialists were absolutely first class from customer service through to build and provisioning. They kept me in the loop from day one and I can't thank them enough. Would I recommend them? 100% I would advise not to go anywhere else. Thank you team.
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Posted 11 months ago
Amazing performance laptop, came in secure packaging and all set up as needed for immediate use !
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Posted 11 months ago
Super quick build/ dispatch, PC works perfectly, and love the customizability of the ordering process. Had a few follow up questions and got a very prompt reply each time. this my third PC from this supplier and would come back for number four.
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Posted 11 months ago
Thoroughly satisfied with the product. I was kept up to date throughout the build process and it was quick to get the PC up and running
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Posted 11 months ago
Very good service and was very pleased with the photos of the build during the process
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Posted 11 months ago
Great computer, and fantastic back up service.
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Posted 11 months ago
Absolutely amazing, feels so go to go from a slow laptop to a fast pc
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Posted 11 months ago
Thank you. I'm not technically at all, but I told my son what I wanted, and he ordered the laptop for me, and when it came, set it up. So, I can't really comment on that side. But I am very pleased and glad I went with his suggestion. Much better value that what I was looking for on the high street.
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Posted 11 months ago
Excellent service, PC made up to my specification quickly, delivered on time, PC engineer came and installed all the items I needed to get new PC up and running, spend about 2 hours here but happily all worked fine. One happy PC Specialist PC owner. Thanks
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Posted 11 months ago
The whole process, beginning with information directing you to start building a machine appropriate to your needs, active feedback during the build selection, through to updates about how your machine is being put together, tested and delivered, creates an excellent customer experience. PC Specialist have got the balance correct. Updates are timed well and not excessive. I have bought from them more than once and I am always impressed, even though I'm familiar with the steps! Whether you know all about computers, or haven't a clue, you should buy your next computer PC Specialist.
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Posted 11 months ago
Dpd worker took care of my order and I enjoyed playing on my pc and still do.
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Posted 11 months ago
A good experience with PC Specialist. Compared other sites for price on comparable specs and these guys were the best. Ordering was very easy on the website and delivery was quicker than expected. Excellent updates and communication throughout the process. Love my new computer.
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Posted 11 months ago
Quick build time and delivery, could check on the build at any time
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Posted 11 months ago
Quick pc build time and delivery. Really good communication and regular updates on progress
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Posted 11 months ago
PC Specialist is rated 4.8 based on 4,907 reviews