PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,907 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 19th August 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very communicative, helpful and efficient. Very happy with the two pc's I ordered. PC specialist were excellent and keeping us informed of progress and sent images of the pc being built. The was a small issue initially of being advised about spec overseas who deals with international orders, was a little slow to respond taking a day or two for each query- and I'm not sure the advice was completely right. When I phoned up and spoke to a very helpful advisor in the UK who got everything sorted, although part of the original order was lost and I had to spend another hour going over this again which was frustrating.. I also had a payment difficulty which cost me some time also as the system wouldn't accept the payment. Without these point I would have given 5 stars. Brilliant customer service.”

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Posted 10 months ago

“Great PC, cables clean and tidy, well packaged.”

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Posted 10 months ago

“Easy to navigate website, very reasonable prices, good communication and quick delivery.”

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Posted 10 months ago

“Outstanding customer service. Reasonable prices - well worth the extra few £'s for their build and testing - they're not afraid to tell you if your build isn't compatible or requires less/more power, for example. This is my third computer from PC Specialists, and I will probably get my next one too!”

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Posted 10 months ago

“Easy to order, was kept informed at all times of delivery time. Computer looks good. So far customer service excellent.”

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Posted 10 months ago

“About to send my £6,000 PC back for the 3rd time now because they can't diagnose a simple issue, I spent my whole weekend attempting to figure it out I have 0 knowledge at all and I noticed it was a hardware issue and they still claim its "overheating" when I have a full water-cooling system and 9 fans.. One issue yes maybe expected but this has been going on for months and they still haven't done anything to fix it. Can't open any apps or use any tabs..”

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Posted 10 months ago

“good quality product, fast service, good value as always.”

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Posted 10 months ago

“This is my 3rd PC Specialist PC. I'll probably buy my next one from them too, as the work is quality and the turnaround relatively quick.”

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Posted 10 months ago

“Perfectly and neatly assembled my PC, while also suggesting on how to make the PC cheaper by picking better parts. Overall, the process of making the PC was tracked and told to me, which I liked very much.”

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Posted 10 months ago

“Very detailed and easy to use site. Helpful forum to check your build and clear delivery commnication.”

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Posted 11 months ago

“Positive experience with PCSpecialist. Quick turnaround on my set up and reasonably priced. Only thing that’s dropping from 5 stars is occasionally I’m getting a game crash on 2 different games with the same symptoms. Lots of graphical lag, extremely delayed response to my keyboard input and a subsequent crash.”

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Posted 11 months ago

“Prrice , specifications and delivery as expected. Kept informed throughout process.”

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Posted 11 months ago

“I’m Very happy with PC specialists! turned up within 7 days of purchase, with the overall experience going very smoothly. Second time I’ve bought a pc from them and will be buying my third from when I need one.”

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Posted 11 months ago

“Great communication concerning status of order and delivery. PC did have a problem on delivery, but phone support was rapid and comprehensive, and problem identified and fixed.”

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Posted 11 months ago

“Superb Customer service and quick build time as well as being informed through every stage of the build process. Would recommend!”

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Posted 11 months ago

“Speedy service and quality build, no issues with the PC at all so very impressed with all aspects from ease of ordering, constant updates on progress and tracked delivery.”

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Posted 11 months ago

“Great choice for every component. Regular updates at every stage of the process. Well packaged and delivered on time. Many thanks”

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Posted 11 months ago

“Amazing service, speed and quality. Super happy.”

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Posted 11 months ago

“Good Price, lots of choice on build components so I got exactly what I wanted. I was kept informed of progress throughout the build process and the computer arrived on time. Set up was easy and it works like a dream! I would recommend these guys to everyone”

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Posted 11 months ago

“The pc arrived in a timely manner and was in perfect condition when it arrived the setup was quick and easy and the pc itself runs smoothly as expected”

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Posted 11 months ago

PC Specialist is rated 4.8 based on 4,907 reviews