PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,906 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 19th August 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using PC Specialist for over 15 years for my business workstations and personal home computers. website is fantastic to spec and compare different components to get the best price and build. service is always very professional and delivery is very good. always kept updated on the order and any queries, they respond very quickly. i've had over 20 machines and all have worked very well for years. have no reason to purchase from anywhere else. very happy. Thankyou”

Helpful Report

Posted 10 months ago

“Decided to source my new PC from PC Specialist for a second time, and was not disappointed. Excellent updates on progress and the PC arrived promptly and securely packed. My only worry was removing the internal packing foam without disturbing any cables, as it is quite rigid! After a week of tweaking to bring Windows and AMD software under control I am delighted with new purchase; so far it hasn't broken a sweat whatever I throw at it.”

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Posted 10 months ago

“I needed a new video editing workstation and was able to select an already specified machine and then able to fine tune the components. The new workstation was built and shipped within a week and is absolutely brilliant. As a small business I have a lot of confidence in PC Specialist - this is my third order in the last couple of years and I rate them far superior to other more expensive big name brands!”

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Posted 10 months ago

“Great Service. Kept me updated during the whole build process and PC arrived on time and built to spec.”

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Posted 10 months ago

“As usual Pc Specialist have proven they are are the best PC supplier in the UK if not the world. Superb pricing, Superb build quality and speed, exceptional communication. My last PC from Pc Specialist lasted 15 years, indeed I am still using it today along side my new PC that they built for me last week. If that isnt proof of quality and integrity I dont know what is.”

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Posted 10 months ago

“My 2nd PC Specialist pc. The first performed well for several years, but eventually ran out of steam! I particularly like the ability to configure the build to my requirements, focused on photo processing. The website is well designed, with a range of helpful starting points for your specific design. PC Specialist also kept me up-to-date with build progress. Highly recommended!”

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Posted 10 months ago

“Very accessible site and a very good customer service from start to finish. I love how detailed the tracking updates were, as well as being able to see the built PC before it was tested and shipped out. The PC is working great so far and I'm extremely pleased with how everything was handled.”

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Posted 10 months ago

“Great service and excellent value.”

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Posted 10 months ago

“A very clear site, easy to navigate and compare PCs. The ordering process went very smoothly with helpful e-mails keeping me informed of the progress of my order at every stage. My machine arrived very securely packed for transit and has worked well 'sraight out of the box'. I am very happy to recommend this company.”

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Posted 10 months ago

“kept up to date with build and delivered on time”

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Posted 10 months ago

“Great service and the email updates with a 360 image of the PC when it had been built were a nice touch”

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Posted 10 months ago

“Amazing service, really helpful and patient team. I didn't know how to set up a specific part, their customer team member stayed on call the entire time and helped me figure it out! The PC is amazing too, all geniune and orinigal products!”

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Posted 10 months ago

“Great servuice”

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Posted 10 months ago

“Got exactly what I wanted.”

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Posted 10 months ago

“I'm a returning customer after many years (remember Win XP?). Very easy to configure a PC to a price point on the website. Regular communication during the build process, providing a useful 360 degree picture of the PC. Received the PC a week after order. Fantastic build quality inside and the enclosed case manual illustrated how to install addition optical, HDD and SSD drives from my old PC. Customer support was able to resolve my query efficiently. PC Specialist remain my go to store for computing devices. Highly recommended.”

Helpful Report

Posted 10 months ago

“I recently purchased a PC from PCSpecialist, and I couldn't be happier with the experience. They offered the best prices and flexible payment options that made paying over time convenient. The PC assembly and delivery were impressively quick, and I was kept well-informed at every stage of production. They even sent a 360-degree picture of my PC once it was built, which was a fantastic touch. When I reached out to their support team with a few concerns, they replied promptly and resolved my issues swiftly. Overall, I'm extremely satisfied with PCSpecialist and highly recommend them.”

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Posted 10 months ago

“I am very pleased with the order from PC Specialist. The PC is well-packed even around the motherboard area. The cable management inside the case is very tidy and the communication was amazing when the PC was in the building process. Highly recommend.”

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Posted 10 months ago

“Quick and Professional production and delivery.”

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Posted 10 months ago

“Machine was delivered within the estimated window, and finished to a very high standard. We always use PCS for bespoke builds and this one, like all the rest, has not disappointed. Highly Recommended.”

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Posted 10 months ago

“Great service ordered and received pc within 5 working days”

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Posted 10 months ago

PC Specialist is rated 4.8 based on 4,906 reviews