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PC Specialist Reviews

4.8 Rating 6,097 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
After sales ervice was terrible. We had bought upwards of £70000 on pc's and paid for platinum warranty. We did not receive bronze or even dirt warranty cover
Helpful Report
Posted 11 months ago
I found the process slower than expected, with no updates for more than a week after I ordered. However, I loved the 360 preview image and the computer itself looks and performs great. I've been wanting a PCS computer for years and glad I waited to get what I wanted!
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Posted 11 months ago
Absolutely fantastic service, my new pc runs perfect and they always keep you well informed through email on your order. Definitely recommend.
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Posted 11 months ago
This is my first outing with PCSpecialist and although I new exactly what hardware and case I required, I was still blown away with the quality of this build. What really caught my attention was the custum built wiring loom! Spectacular indeed. This pc is lightning fast and super quiet, well done pcspecialist!!!!
PC Specialist 5 star review on 26th September 2025
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Posted 11 months ago
Excellent support and communication throughout the purchasing/building process. Great choice of components. Configurator and subsequent customer support agent talked me down on PSU spec and saved me some money in the process. Build did not take an unreasonable amount of time, and delivery was prompt and very well-packaged. Overall very pleased with PCS!
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Posted 11 months ago
Good range of customisation options and competitive pricing. Mine last one had a few 'rough edges' but seems to work OK.
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Posted 11 months ago
Website is easy to use. The company kept me updated through the process until delivery. Love the touch on with sneak video after building. The Pc is running dmoothly and we sre really happy with the end product.
PC Specialist 5 star review on 25th September 2025
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Posted 11 months ago
Pc arrived in perfect condition. Compared to other sellers PC specialist are far cheaper and it worked out to be cheap to get from pc specialist than build my own. Love it
Helpful Report
Posted 11 months ago
Delivered my PC on time to spec'. Very pleased with machine, fast and quiet. I have an ongoing minor technical issue but it is being dealt with in a professional and sympathetic tone. I don't feel that I'm being fobbed off in any way.
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Posted 11 months ago
Very, very happy. This is the 4th time that I have ordered from PC Specialist: three laptops (two were gaming specs) for family members over the years and now a gaming desktop for myself. Their Support is first class too as I needed to contact them on three occasions for help in activating Office products on the laptops. This is my go-to company for anything to do with computers. Highly recommended.
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Posted 11 months ago
it all functions well i had some problems that i caused myself but besides that it worked however i had some hardware issues with my laptop sawith the w key falling off though they are going to fix that for me soon as part of my warranty hopefully the repair goes well
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Posted 11 months ago
Really good communications.
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Posted 11 months ago
Amiazing pc runs so smooth
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Posted 11 months ago
I was very pleased with how up to date I was kept with the whole process of building, and the finished product is performant and very well cable managed!
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Posted 11 months ago
My old PC finally died & I didn’t have the time to do a full build. PC specialist built me a rug at a good price that I upgraded with minimal time. The price to time saved was unbeatable
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Posted 11 months ago
I am so happy with my new computer. It's exactly as I wanted it and the team were very friendly and helpful every time I rang up to check the progress.
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Posted 11 months ago
Ordered a PC 1 week ago under next day delivery, still not arrived a week later beyond a joke both the delivery company and PCSPECIALIST say ohh it might arrive today maybe not, not very helpful when I have work and have to have someone sit ready to go round mine everday incase it arrives terrible service, nothing else they say they can do, can not deliver with a better more reliable company, had better service when buying a 5 pound parcel yet over 1000 it gets delay after delay beyond a joke will not be using PCSPECIALIST again all they say is sorry and you will just have to wait longer
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Posted 11 months ago
Great choice of components, excellent price and good communications throughout the build and delivery.
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Posted 11 months ago
All aspects of purchase were faultless and I have a PC which handles everything I throw at it (and looks great)! Thanks PC Specialist for a great buying experience and helpful and courteous support
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Posted 11 months ago
10/10 process so far. Very happy the configurator saves you money and recommended a lower spec PSU for the components I selected. Cable work is extremely neat. Will be using again. (I’m a proficient PC builder myself, just getting lazy now. So my expectations were high.)
Helpful Report
Posted 11 months ago
PC Specialist is rated 4.8 based on 6,097 reviews