PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,906 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 19th August 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to use and customisable builds on offer. I wanted to build parts together and leave others out as I was planning on adding them myself later which I was able to do. Really clean cable management was provided and constantly updated on the status of my build. Was even provided a 360 image of my build once they had put it together which was a pleasant surprise. Customer service/support was really helpful, I was bugging them like 3 times a day 😂. Have already recommended to friends and will recommend again. 👍”

PC Specialist 5 star review on 31st October 2024

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Posted 9 months ago

“I'm not a gamer or PC enthusiast, but I like to always have a machine that we can use at home for homework, low-level video editing etc. I called PC Specialist and we discussed what I was after, and I'm very pleased with the result. It came at a decent spec for my budget, and looks fantastic.”

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Posted 9 months ago

“Website easy to use, emails were answered promptly and the kit arrived on time.”

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Posted 9 months ago

“You did really well with the PC and was really fast on the delivery:)”

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Posted 9 months ago

“very easy to order and create the pc i wanted.”

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Posted 9 months ago

“This is the second PC I have bought from PC Specialists. Never had a problem with the first one, just upgraded. Website makes it really easy to choose the PC you want, and place the order. There is good information as to what is happening with your order. Delivered in a reasonable time frame. Easy to set up and get running (even for me). Clear instructions sent via email on anything particular you need to do to your computer during the set up, which made it really easy. I would highly recommend PC Specialists to anybody thinking about upgrading or purchasing a new pc.”

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Posted 9 months ago

“Given a specified budget, my 11yo was able to put together a gaming computer using the site's build tools. Together we reviewed his choices, and made some minor changes, but the truth is he knows more about the specs than me (I'm not IT illiterate, but Moore's law has left me feeling like a dinosaur). After submitting the order, I got nervous, and called to walk through the specs with the PCSpec team pre-build. My main concern was that we might have inadvertently throttled performance in a way that might be easily rectified. The PCSpec tech I spoke to was hugely helpful, and provided great feedback and suggestions. We made some further minor tweaks, with some of the changes saving money, so I ended up spending about £50 more, but was left with the confidence we had put together an even better system that remained on budget. My son is thrilled with the result, which easily outstrips the performance of any other computer in the house, and I was reassured we ended up with the best specs for our budget. We'd certainly use PCSpec again.”

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Posted 9 months ago

“Fast and efficient service. Super happy with the purchase.”

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Posted 9 months ago

“Really good place to build your PC with your own specs in mind. Very straightforward and helps you if specs don't match with certain pieces of the PC you have in mind. Keeps you updated throughout the build and QA process before it gets shipped to you which is really useful!”

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Posted 9 months ago

“Comprehensive and flexible website to build to required spec. Timely and helpful updates by email. Loved the video of my actual computer. Received when expected with the later amendments to order (by telephone) incorporated.”

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Posted 9 months ago

“Arrived quickly as described”

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Posted 9 months ago

“An excellent service kept me updated along the progress of the build and easy setup! Only issue was that the GPU bracket was rubbing against one of the GPU fans, the bracket was a free addition due to the size of the GPU but I was surprised this wasn’t picked up in testing (potentially dislodged in transit but I could see no way to adjust to avoid the contact ended up removing to prevent damage to gpu fan)”

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Posted 9 months ago

“Very quick and built and despatched to a high standard. Pc is everything and more my son asked for and will definitely be using pc specialist again in the future.”

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Posted 9 months ago

“2nd purchase from PC Specialist. Very happy with this office PC. Very fast and low fan noise. Good compact design. Fast Delivery with tracking by DPD.”

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Posted 9 months ago

“Great communication, love the 360 photos of your rig during building. Delivered quickly, and all working. Would highly recommend PC Specialist for anyone looking to get themselves a new PC.”

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Posted 9 months ago

“really lovely experience as someone who doesn’t know too much about PCs, picking the parts and making sure they were compatible was really easy, the 360 photo you get when it’s all been built is a really nice touch, and it was delivered on time!”

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Posted 9 months ago

“Very helpful, kept me updated throughout the entire process of my pc being built/tested, and were very quick in doing so after the order was placed.”

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Posted 9 months ago

“Such a good service from start to finish. Couldn't recommend highly enough.”

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Posted 9 months ago

“Clear and constant updates throughout the build process, PC is well cable tidied and delivery was prompt.”

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Posted 9 months ago

“Fast and reliable service, happy to help with any issues even after delivery”

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Posted 9 months ago

PC Specialist is rated 4.8 based on 4,906 reviews