Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 6,097 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Great experience from the first call to delivery. This is my second PC from PCS and I'll come back again.
Helpful Report
Posted 11 months ago
I've had 3 new custom pcs from PC Specialist; I keep coming back for good reasons. The service is efficient, quick and comprehensive - and they always go out of their way to help when you need technical support.
Helpful Report
Posted 11 months ago
From start to finish great experience and wow what a pc i have
Helpful Report
Posted 11 months ago
I am really happy with my custom pc, it performs as expected. Wanted to change a part on the pc and it was really easy to do it. Ordered on monday and received on Sunday so it was really nice to try it on weekend. Would definitelly recommend 10/10.
Helpful Report
Posted 11 months ago
Overall experience was great. My order was fulfilled quickly and there was good communication throughout the whole process. Very happy with the PC that I received.
Helpful Report
Posted 11 months ago
Great service. It was fairly easy to design the PC, and the delivery time was good, as was the information I received on setting up the PC. The only thing I could hope for improvement on would be making the design part easier for people who know nothing about computers. Maybe a ‘required’ tag and an information button you can press that explains what something is?
Helpful Report
Posted 11 months ago
Fantastic service from start to finish. Used them on a recommendation.
Helpful Report
Posted 11 months ago
Everything was very well cable managed, everything works and looks SO good. I’m so happy with my purchase. I did have a problem at first but I called support and they fixed it within 5 mins. Very happy and I REALLY recommend buying from here
Helpful Report
Posted 11 months ago
Unrivaled interface for being able to customise PC to my specification. Very easy to use and understand. Expert support on forums was also excellent in advising choice of components.
Helpful Report
Posted 11 months ago
Fantastic and easy to use builder, works perfectly like a dream.
Helpful Report
Posted 11 months ago
Work time great! There was a tiny hole in the mesh when it arrived but they immediately couriered a replacement part to my home. Customer service were really responsive. So yeah 4 stars!
Helpful Report
Posted 11 months ago
Were fast reliable and very happy with the laptop that arrived.
Helpful Report
Posted 11 months ago
I've been a customer for a few years now (first got a custom laptop and now a custom desktop with PCS) and have been recommending PCS to anyone who's looking to get a new rig. From how easy their configuration tool is, with all the warnings and suggestions whenever I would choose something that's either overkill or incompatible, to the quick, continuous support even after the order had been delivered. I'd gladly choose to go with PC Specialist again in the future.
Helpful Report
Posted 11 months ago
I am amazed how good this pc is and i would 100% take the stress and pressure away from building your own and use pc specialist. I went for the 5080 with 9800x3d and so far i'm so happy with it the best way i can describe it is going from a vauxall to a rolls royce!
Helpful Report
Posted 11 months ago
I put together a custom gaming laptop which was built in good time and shipped equally as fast. The system is fabulous and runs like a dream. I would absolutely recommend these guys and gals if you want a great pc built with quality & care.
PC Specialist 5 star review on 8th October 2025
Helpful Report
Posted 11 months ago
From the ease of ordering on the website the speed of delivery and thus far the excellent performance I can only highly recommend pcspecialist to anyone. Thoroughly impressed with every aspect of the order. Thank you.
Helpful Report
Posted 11 months ago
Pretty good service. Surprised there aren’t more options for cases with CD/DVD drives. Very good PC so far, touch wood. I like that one side is clear glass so you can see its inner workings.
Helpful Report
Posted 11 months ago
I had a couple of questions on the spec of the laptop I wanted, which were answered very promptly and with picture of the model to confirm. Delivery, although slightly longer than expected, was still pretty quick. We've had several laptop/desktop machines from PC Specialist over the years, and always been happy with their advice and value for money.
Helpful Report
Posted 11 months ago
Their design/build interface is better than any other build site I've come across (ever, given I believe my first purchase from them was back in 2006-ish). Prices are good (and can usually find a £30-£40 off voucher online too) and the service is generally excellent. However, on this particular purchase there was no dedicated instruction on the case (odd design where the top had to be taken off in order to remove the side panel), and the windows 11 installation hadn't been updated. This led to the updates hanging and a fresh install being needed (this meant creating installation media as it wasn't provided with the machine), though it's important too stress their tech support line could not have been more friendly or helpful. Given tech support did outline that almost all of their calls are around issues with Win 11 installations (unsurprisingly given the state of the OS), it seems like madness not to absorb the extra £5 to supply a USB drive with the installation media and network drivers already on it to lower the burden on both customer and their own tech support. Overall, very happy as usual with their build and service, just those two minor annoyances.
Helpful Report
Posted 11 months ago
Fully professional and expedient survice. Kept me updated frequently. This is the 3rd custom built rig I have ordered from PC Specialists and will deffinately order my 4th!
Helpful Report
Posted 11 months ago
PC Specialist is rated 4.8 based on 6,097 reviews