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PC Specialist Reviews

4.8 Rating 6,097 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Ordering my custom desktop was simple and the site helped me with compatibility issues. Build and delivery time were great and it was ready to go out of the box. Been running for a couple of weeks now with no issues, very happy with me new toy. Great service all round!
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Posted 11 months ago
Everything good as promised
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Posted 11 months ago
Fast delivery of a high quality computer. Email support is quick when needed.
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Posted 11 months ago
Selecting my parts felt intuitive and didn't feel too overwhelming compared to other sites. After my order was placed the online tracker managed to give me very insightful feedback and information as to how far along my build was. I was sent a 3d video of my build for me to look at when it was nearing completion as well as emails that would be helpful for people new to PC gaming, (where to plug in the HDMI cable and wifi antenna etc.). Overall the process was very good, very satisfied with my PC.
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Posted 11 months ago
Great laptop which I ordered from PC Specialist. Their customer service / support was great, I had a few issues when first launched laptop however customer service agent stayed on the phone with me to get it all sorted.
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Posted 11 months ago
Device put together impeccably, works well and delivery was flawless - worth the small premium over buying parts individually in my opinion.
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Posted 11 months ago
Good service, good price
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Posted 11 months ago
Great service, simple and streamlined ordering process, lots of communication and the PC itself is great! Highly recommended.
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Posted 11 months ago
These guys were amazing, i can highly recommend using them. The service was quite despite building time, and you get loads of customise options all for a very reasonable prices.
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Posted 11 months ago
my pc is great. came in a neatly packed box with loads of padding. the delivery guy was good too. it runs all my games on max spec, I am very happy.
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Posted 11 months ago
Searching the internet, this company has good reviews so I accessed the site to see what they could do for me. Following the clear instructions on how to build your own PC, I went through the quote option and chose from the many choices what I wanted. I then requested the quote and was pleased to see recommendations come up, not to spend more money but stating I didn’t need one part I chose and I could downsize the power option. I followed the instructions and got the final quote and was very happy. I then went through the payment option and received confirmation of payment. Over the next few days I got regular updates on the state of my PC’s build including a picture of the assembled unit prior to testing which is done before they send it to you. Whether PC arrived, it was excellently packed and using the installation emails received, I set up the PC and ran windows install. I have to say I am very impressed with PC Specialist and recommend them highly
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Posted 11 months ago
My new PC was ordered and delivered all within 8 working days. My last one gave great service for the last 13 years with no problems, I hope this one will be just as good. Thank you PC Specialist
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Posted 11 months ago
Great pc's and service as usual, BUT, we use a different version of Microsoft Office 365 as a firm, so we need to uninstall the current one, this used to be fine as there was 1 or 2 files. There is now over 50 365 and OneNote files that require manual uninstallation as there is no other possible way to remove them even using commands. We don't need a million other language installs. The quickest way to do this now, rather than spending 3 hours uninstalling software is to reset the pc after setting it up already then waiting for it to reset. It's an unnecessary pain and highly irritating and a waste of time.
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Posted 11 months ago
Really good comms, good value for money. Would definitely use again / recommend.
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Posted 11 months ago
Easy to follow web site. Helpful email updates along the whole process and a superb portal to see where your order is at.
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Posted 11 months ago
Kept me updated on my order progress and gave me photos of my pc build. Excellent service, well packaged, quick turnaround.
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Posted 11 months ago
I've bought rigs from PCS for over 10 years and they are without exception one of the best providers of IT equipment out there. Cannot recommend more. 100/10
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Posted 11 months ago
I was looking for a new pc and wanted to choose the parts. PC Specialist give me options and made good builds. It took a while but not to long to get the pc. It was really good really good packaged so it arrived safe. Started it up and it worked perfectly. Thank you PC Specialist.
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Posted 11 months ago
Would 100% recommend, their support team are super helpful and patient when I wasn’t sure what specs I wanted/needed, and I’m delighted with the PC. Will buy from here again
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Posted 11 months ago
I am so happy with the product that was delivered! I have never 'built' my own PC before, and I wanted something that was more unique than a standard shop PC. I haven't really trialled it so far, but is working excellently for standard work! The service was great and very straight forward. No concerns as yet. I would definitely recommend.
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Posted 11 months ago
PC Specialist is rated 4.8 based on 6,097 reviews