Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 4,080 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 4,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 27th September 2026

835

Anonymous

Anonymous // 01/01/2019

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“Love the coasters, we picked them for our wedding, they look great! Speedy delivery, well packaged, no errors. Can’t wait to give them to our guests. Highly recommend.”

Helpful Report

Posted 2 weeks ago

Hi Leslie, Thank you for your lovely feedback! We’re so happy to hear you love the coasters and that they’re going to be part of your special wedding day. It’s wonderful to know they arrived quickly, safely packaged, and exactly as expected. We hope your guests love them too. Wishing you a beautiful wedding celebration! Thanks & regards, PF Team x

Posted 6 days ago

“Excellent service, efficient and friendly. Packaged perfectly for shipping. So happy with my purchase :)”

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Posted 2 weeks ago

Hi Kirsty, Thank you for taking the time to share your lovely feedback! We’re so pleased to hear you were happy with our service, packaging, and your purchase. It’s wonderful to know everything arrived safely and that you’re so happy with it. 😊 Thanks & regards, PF Team x

Posted 6 days ago

“Quality & writing was very good. Would definitely recommend.”

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Posted 2 weeks ago

Hi Kulsoom, Thank you for your lovely feedback! We’re so happy to hear that you were pleased with the quality and engraving. We truly appreciate your recommendation and hope to have the pleasure of creating something special for you again soon. Thanks & regards, PF Team x

Posted 6 days ago

“Excellent service. Easy to order, affordable prices and fast delivery. Would highly reccommend Personlised Favours to anyone!! Needed a 70th birthday gift within a week and received this in 4 days!! Product looked more amazing in real life.”

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Posted 2 weeks ago

We are happy to hear that you are happy with the product and service you received from us, Kim. We really appreciate your feedback and recommendation. 😊

Posted 2 weeks ago

“I ordered a father’s day gift set and asked for a personalised texts to be engraved on the decanter and glasses! I wanted it to look like a timeless piece but will remind us the first ever father’s day that we celebrated. Husband was happy with the gift! It was also very easy to communicate with the company and their designers and customer service. I got an email right away confirming my requested personalisation and I received the order within a week! ❤️”

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Posted 2 weeks ago

Thank you Mara for your lovely feedback! We’re happy that the personalised gift set and engraving met your expectations, and you received it quickly. 😊

Posted 2 weeks ago

“What a fantastic work your team does it, love this personalised gifts. My manager loved it and something to keep for the life time. Thanks you.”

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Posted 2 weeks ago

Thank you so much for your lovely feedback, Jyothi! 😊 We’re so glad your manager loved the personalised gift. We really appreciate your support!

Posted 2 weeks ago

“I was very impressed with the package and the quality was excellent.”

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Posted 2 weeks ago

Thank you so much for your lovely feedback, Vicki! 😊 We’re so glad you were happy with the quality and packaging. We really appreciate your support!

Posted 2 weeks ago

“Amazing quality, fast service! Would happily purchase somehting and use srevices again”

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Posted 2 weeks ago

Thank you so much for your lovely feedback, Thania! We are pleased to know that you are happy with the product and service you received from us. We are looking forward to assisting you again in your future orders. 😊

Posted 2 weeks ago

“Customer service was great. The items I bought were beautiful and they arrived quickly. The presentation of the cake knife and server was lovely and the inscription was as described. This is an excellent company from which to buy personalised gifts. Thank you!”

Helpful Report

Posted 2 weeks ago

Hi Camille, Thank you so much for your wonderful review! We’re delighted to hear you were happy with our customer service and loved the cake knife and server. We're glad the presentation, engraving, and delivery met your expectations. Your kind words about our personalised gifts mean so much to us. Thank you for choosing us, and we truly appreciate your support! Thanks & regards, PF Team x

Posted 6 days ago

“I think the writing should be in black because I can hardly see it on the glass”

Helpful Report

Posted 2 weeks ago

Hi Lynette, Thank you for your feedback! We’re sorry to hear that the writing wasn’t as visible on the glass as you had hoped. We really appreciate you taking the time to share your suggestion about using black lettering, and we’ll be sure to pass your feedback on to our team. Thanks & regards, PF Team x

Posted 6 days ago

“Easy to order from. Simple, straightforward and prompt.”

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Posted 2 weeks ago

Thank you so much for your lovely feedback, Suzanne! 😊

Posted 2 weeks ago

“Great online customer service, quick responses. Product looks great quality for the price which was very reasonable”

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Posted 2 weeks ago

Hi Kerryn, Thank you so much for your lovely review! We’re thrilled to hear you were happy with our customer service and quick responses, and that you found the product to be great quality for the price. We truly appreciate your support. Thanks & regards, PF Team x

Posted 2 weeks ago

“Second time I have ordered personalised gifts and both times I have been delighted with the result great service great quality I will definitely be buying again and recommending you guys to friends and family thank you for looking after me”

Helpful Report

Posted 2 weeks ago

Hi Jill, Thank you for taking the time to share your wonderful feedback! We’re so happy to hear that you’ve been delighted with your personalised gifts both times. It means so much to know you’ve been happy with our service and quality, and we truly appreciate your kind words, repeat support, and recommendations to your friends and family. Thanks & regards, PF Team x

Posted 2 weeks ago

“The quality of product and the customer service was fantastic. In addition to that, the delivery time for our order exceeded the promised timeframe. Would definitely recommend!”

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Posted 2 weeks ago

Hi Kym, Thank you so much for your lovely review. We're glad you were happy with the quality and service, and we’re sorry the delivery time took longer than expected. We appreciate your recommendation. Thanks & regards, Team Personalised Favours

Posted 2 weeks ago

“The bunny was cute and the personalised little dress was lovely but it was meant for a gift and I felt it was very poorly presented. It came in what looked like a used plastic bag, I wasn’t quite sure what to do with it and was a little disappointed in that.”

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Posted 3 weeks ago

So glad you liked the bunny and dress! I’m really sorry about the packaging, especially as it was a gift. I'll make sure to forward your feedback to our management. Thanks for letting us know!

Posted 2 weeks ago

“The company were great to deal with. Kept me updated all the way to delivery. Great service.”

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Posted 3 weeks ago

Hi Colin, Thank you so much for your lovely review! We’re delighted to hear you had a great experience with our team and appreciated the updates throughout the process. We truly appreciate your support. Thanks & regards, PF Team x

Posted 2 weeks ago

“Absolutely perfect.”

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Posted 3 weeks ago

Hi Roslyn, We’re so pleased to hear your order was absolutely perfect! It means a lot to know you’re happy with your purchase, and we truly appreciate your support. Thanks & regards, PF Team x

Posted 2 weeks ago

“Very happy with the quality and service not to mention the "not too cheesy " messages to choose from.”

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Posted 3 weeks ago

Hi Carolyn, Thank you so much for your lovely review! We’re thrilled to hear you were happy with the quality and service, and we’re glad you enjoyed our selection of messages. We love hearing that they hit the right balance. Thanks & regards, PF Team x

Posted 3 weeks ago

“Great service and friendly staff”

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Posted 3 weeks ago

Thank you so much for your lovely feedback, Graham! 😊

Posted 2 weeks ago

“It was perfect. Exactly what I expected.”

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Posted 3 weeks ago

Thank you for your lovely feedback, Rosanne! We're so glad to hear that the item turned out exactly as you wanted. We appreciate your support and look forward to serving you again soon!

Posted 2 weeks ago

Personalised Favours is rated 4.9 based on 4,080 reviews