Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,867 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 17th September 2025

797

Anonymous

Anonymous // 01/01/2019

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English

“I really like it. I am satisfied.”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words, Maryna! We're pleased to hear that you are satisfied with your purchase. Your happiness means a lot to us! 😊

Posted 1 week ago

“This was such a smooth online shopping experience. The website is easy to navigate and it was super easy to personalise the items I wanted. The shipping was very efficient and arrived within a few days! I loved the finished result of the engraved beer glass, absolutely perfect!”

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Posted 1 week ago

Thank you for your fantastic review, Amy! We're so pleased to hear that you had a smooth shopping experience and loved your engraved beer glass. Your satisfaction is our top priority, and we appreciate your support!

Posted 1 week ago

“Love it, exactly what I was looking for”

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Posted 1 week ago

Thank you so much for your fantastic review, Lisa! We're thrilled to hear that our product was exactly what you were looking for. Your satisfaction means a lot to us, and we can't wait to assist you again in the future!

Posted 1 week ago

“Amazing! Great quality”

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Posted 1 week ago

Thank you so much for your wonderful feedback, Ashley! We’re thrilled to hear you’re happy with your order ✨ We truly appreciate your support and hope to create more special pieces for you again soon.

Posted 1 week ago

“Production and oversean delivery was fast, but product quality was very disapointing! Air bubbles in the glass decanter, the wooden box was from a cheap material and was chipped all around. Wont buy again.”

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Posted 1 week ago

“This was the best decision to make. I rang through to go over the product and shipping. I was given good advice on placing the order on line and I went ahead. I was told that there would be an express post charge but I declined to do this. To my surprise, the product turned up in a couple of days and made the celebrations. The service and product was outstanding. Thank you for making my Son's day a memorable one. Steve.”

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Posted 1 week ago

Thank you so much for your wonderful review, Steve! We’re thrilled to hear that our product and service contributed to making your Son’s day so special. It was our pleasure to assist you, and we're glad everything arrived sooner than expected. We look forward to helping you with future celebrations!

Posted 1 week ago

“amazing serive. and quality, outstanding product. thank you so much”

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Posted 1 week ago

Thank you so much for your kind words, Mackenzie! We’re glad to hear you’re happy with our service and the product. Your feedback really means a lot to us!

Posted 1 week ago

“I ordered 4 custom shot glasses for my groomsmen. I was surprising them for dinner. The quality was really good except for 1. There was a line in the design. I emailed some pictures of it and it was replaced immediately! Got it the next day. The service was amazing. I don’t usually review but the service really stood out. Definitely getting more custom items from you guys!”

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Posted 1 week ago

Thank you so much for your kind words, Daryl! We're so glad we could sort out the replacement quickly and that you’re happy with the service. We can’t wait to help you with your next custom order!

Posted 1 week ago

“I purchased the bbq flipper for a friends 60th. It arrived quickly, the delivery communication was fantastic.”

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Posted 1 week ago

Thank you for your lovely feedback, Rachael! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 1 week ago

“Excellenty service I called up to change my order to express delivery and the team went out of their way to make sure it was expressed out with no additional cost.”

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Posted 1 week ago

Thank you so much for your review, Derick! We're happy to hear that our team was able to assist you with your express delivery request. It’s our priority to ensure that our customers have a smooth experience with us, and we’re glad we could meet your needs!

Posted 1 week ago

“The engraved Birthday Wooden Gift Boxed Decanter, Scotch Glasses and Whiskey Stone Set looks amazing and I can't wait to see her face when she opens it. Thank you so much.”

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Posted 1 week ago

Thank you so much for your lovely review, Karen! We’re delighted to hear that you’re happy with the Engraved Birthday Wooden Gift Boxed Decanter, Scotch Glasses and Whiskey Stone Set. We hope it makes the occasion extra special and that she loves it as much as you do. We truly appreciate your support and look forward to creating more memorable gifts for you in the future.

Posted 1 week ago

“Perfect and super fast delivery! This was actually for my 3rd wedding anniversary - something leather. Such a lovely piece.”

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Posted 1 week ago

Thank you so much for your lovely review, Kellie! We're thrilled to hear that you found the perfect piece for your 3rd wedding anniversary and that the delivery was super fast. Your satisfaction means a lot to us!

Posted 1 week ago

“I ordered a wooden engraved surfboard for my sons 21st. I wanted something a little different to the standard 21st Key. It arrived and it was awesome, he loves it and we got lots of compliments on it at his 21st party. Thanks so much - I will recommend to everyone.”

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Posted 1 week ago

Thank you so much for your wonderful review, Chantal! We're delighted to hear that the surfboard was a hit at your son's 21st party and that you received so many compliments. Your recommendation means the world to us!

Posted 1 week ago

“Very profesional. Quick delivery.”

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Posted 1 week ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product and services you received from us. We will share this with the store team to let them know to keep up the amazing work! 😊

Posted 1 week ago

“The whole ordering process was simple. The package arrived quickly and in perfect condition. I'm eure our grandson will be very happy with his 21st birthday gift, thank you.”

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Posted 2 weeks ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 2 weeks ago

“Wine glasses look beautiful, I can't wait to give them to my son & daughter in-law ❤”

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Posted 2 weeks ago

Thank you so much for your lovely review, Kelly-Maree! We're thrilled to hear that you find the wine glasses beautiful. We hope they bring lots of joy to your son and daughter-in-law!

Posted 2 weeks ago

“I have ordered from Personalised Favours in the past, and they continue to provide a quality product, excellent communication and service.”

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Posted 2 weeks ago

Thank you so much for your kind words, Deborah! We're delighted to hear that you continue to enjoy our quality products and excellent service. We value your feedback, and we look forward to helping you with your next occasion.

Posted 2 weeks ago

“Lachlan does love his new robe. Soft and warm, it is a big hit.”

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Posted 2 weeks ago

Thank you for your fantastic review, Lachlan! We’re thrilled to hear that you love your new robe and that it’s been such a hit. Your satisfaction means the world to us!

Posted 2 weeks ago

“Very quick delivery of a lovely mug. Very impressed and daughter is happy”

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Posted 2 weeks ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 2 weeks ago

“Great website with a large selection of gifts. Quick to send.”

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Posted 2 weeks ago

Personalised Favours is rated 4.9 based on 2,867 reviews