Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,026 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 5th November 2025

801

Anonymous

Anonymous // 01/01/2019

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English

“Received the product on time and the person I gave it to loved it. Love how it was wrapped so neatly and the product is amazing. Would definitely recommend this site for anything that is personalized.”

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Posted 2 months ago

“The item I ordered has changed in design and I don't feel it looks as good as ones I had previously ordered.”

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Posted 2 months ago

Hi Brenda, Thank you for your feedback and for being a returning customer. We’re sorry to hear that you felt your recent order looked different from your previous ones. We’ve recently updated our UV printing process, which may explain the change in appearance — this update was made to enhance durability and overall finish. We did reach out to you directly to gather more details and photos so we could review this further, but haven’t heard back. If you’d still like us to look into it, we’d be more than happy to assist. Please don’t hesitate to get in touch so we can ensure you’re completely satisfied. Thanks again for your continued support, Team PF

Posted 1 month ago

“The beer mug is really nice and good quality, the engaging looks so good. Im sure my dad will love it for Father's Day. This is the second item I've brought, and the quality is great. It’s easy to order and quick delivery. I will certainly be purchasing more items in the future and thoroughly recommend Personalised Favourites.”

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Posted 2 months ago

Thank you so much for your fantastic review, Rachael! We're thrilled to hear that you love the beer mug and found the whole ordering process a breeze. Your trust in us for your gifts means everything, and we can’t wait to help you with more personalised items in the future!

Posted 2 months ago

“Ordered a candle for a baptism and it was so easy to design and order!”

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Posted 2 months ago

Thank you so much for your wonderful review, S! We're thrilled to hear that you found the design and ordering process easy. Your satisfaction means the world to us!

Posted 2 months ago

“My transaction was very smooth and the customer service was very professional and helpful.”

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Posted 2 months ago

Thank you so much for your kind words, Elizabeth! We're pleased to hear that your transaction went smoothly and that our customer service impressed you. We truly appreciate your feedback and look forward to assisting you again in the future!

Posted 2 months ago

“The order process was simple and quick, delivery was super fast (3 days after ordering) and the finish and quality was excellent. Thank you so much! Highly recommend”

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Posted 2 months ago

Thank you so much for taking the time to leave an excellent rating and for your recommendation. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 2 months ago

“Beautiful quality product, fast delivery. Highly recommend.”

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Posted 2 months ago

Hi Angela, Thank you so much for your kind words and recommendation! We're so glad to hear that you are happy with the products and services.

Posted 2 months ago

“Have brought many things from here, great customer service and quick delivery. Highly recommend”

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Posted 2 months ago

Thank you for your lovely feedback, Claire! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 2 months ago

“The personalised mug I purchased for a 30th birthday gift came exactly as ordered, arrived quickly and with excellent packaging and presentation. Thanks to the team for helping make a birthday special! :)”

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Posted 2 months ago

Thank you so much for your review, Sharai! We're pleased to hear that the personalised mug met your expectations and helped make the birthday special. Your kind words mean a lot to us, and we're grateful for your support!

Posted 2 months ago

“Have ordered a few times from this store for special occasions the recipients have always been.very pleased with the personalised gifts.”

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Posted 2 months ago

Thank you so much for taking the time to leave an excellent rating and to hear the recipients are always happy with their gifts. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 2 months ago

“Hi Mel thank all the staff for me your attention to a perfect gift along with an efficient and speedy delivery within a week i would highly recommend you to all those who are looking for a similar gift.”

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Posted 2 months ago

“Communication was great and the glass was deigned exactly as I had asked for. Delivery was very fast and arrived in great condition. I highly recommend.”

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Posted 2 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 2 months ago

“Very happy with gift and delivery”

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Posted 2 months ago

Hi Ann, Thank you so much for your feedback! We're so glad to hear that you are happy with the products and services.

Posted 2 months ago

“The engraving was just as I had requested - so pleased with the look on the lid of the jewellery box. Thankyou.”

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Posted 2 months ago

Thank you so much for your lovely review, Miriam! We're so pleased to hear that the engraving turned out exactly as you requested and that you're happy with the jewellery box. Your satisfaction truly brings us joy!

Posted 2 months ago

“Absolutely love the Silver Heart Jewellery Keepsake Box and it was beautifully engraved”

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Posted 2 months ago

Thank you so much for your wonderful review, Danielle! We're delighted to hear that you absolutely love the Silver Heart Jewellery Keepsake Box and the engraving. It truly means a lot to us to know our products resonate with our customers.

Posted 2 months ago

“I couldn't be happier with the product and service I have received from Personalised Favours! At first I was a little nervous completing the order online however after touching base with them via email, I realised I had personal attention and care to the job and they assisted me in the process. It was SO EASY! They arrrived quickly, within a very reasonable timeframe for job completion. And... THEY LOOK FANTASTIC! Thanks team!”

Personalised Favours 5 star review on 17th August 2025

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Posted 2 months ago

Thank you for your lovely feedback, Megan! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 months ago

“Stunning! Make sure you order the gift box! The presentation box is amazing!”

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Posted 2 months ago

Thank you so much for your review, Fiona! We're thrilled that you loved the stunning presentation box and found it amazing. Your feedback means to us! 😊

Posted 2 months ago

“We are absolutely blown away with our favours we got, we are hoping our guests love them as much as we do.”

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Posted 2 months ago

Thank you so much for your wonderful review, Jacque! We're thrilled to hear that you love the favours, and we truly hope your guests enjoy them just as much. It means a lot to us to be part of your special occasion!

Posted 2 months ago

“Loved this product! It arrived even quicker than expected and the quality is excellent - at a great price. The wood smells amazing and the engraving was perfect. Definitely recommend!!”

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Posted 2 months ago

Thank you for your lovely feedback, Tracy! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 2 months ago

“Second time buyer and not disappointed! The photos are exactly what I ordered and I loved seeing the personalized preview! Best personalized website! Highly recommend!”

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Posted 2 months ago

Thank you so much for your kind words and for choosing us again! 😊 We’re glad to hear that you loved your order and found the preview feature helpful. Your recommendation means the world to us. We look forward to creating more personalised pieces for you in the future! 💛

Posted 2 months ago

Personalised Favours is rated 4.9 based on 3,026 reviews