Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,240 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

810

Anonymous

Anonymous // 01/01/2019

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English

“Thankyou for the wonderful experience shopping with you. The process easy from start to finish. The best outcome of that experience is the product. Beautifully and safely packaged and the personalised request really lovely. Do appreciate greatly the care you have taken with it. Very proud to present the heart trinket bos keepsake to my daughter. Adore the intricacy of the design. Truly elegant. Additionally, thank you for the followup throughout process too. That was a great comfort. Saved us looking up the road. Look forward to our next purchase. Cheers.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review, Allison! We're delighted to hear that you had a wonderful shopping experience with us and that the heart trinket box is so special for your daughter. Your appreciation for our packaging and personal touch means a lot to us. We’re also glad that our follow-up provided comfort throughout the process. We can’t wait to assist you with your next purchase!

Posted 1 month ago

“Excellent customer service, needed an item at short notice and they were very accommodating having fast tracked the production process and the item arrived just on time with express delivery! Item is perfect, excellent quality! Will definitely purchase from this business again. Keep up the great work, it is hard to find sadly these days.”

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Posted 1 month ago

Thank you so much for your fantastic review, Natalie! We're thrilled to hear that our team was able to accommodate your request on short notice and that your item arrived just in time. Your kind words about our customer service and product quality mean the world to us! We look forward to serving you again in the future.

Posted 1 month ago

“Absolutly love all the different products Personalised Favours has but really love their range of boards with a personalised touch making beatuiful gifts.”

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Posted 1 month ago

Thank you for your review, Amanda! We're pleased to hear that you love our range of products, especially the personalised boards. It's wonderful to know they make for beautiful gifts. Your support means so much to us!

Posted 1 month ago

“I loved the idea. The product is great & the delivery was as promised. Thank you”

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Posted 1 month ago

Thank you so much for your feedback, Michael! We're happy to hear that you loved the idea and that the product met your expectations. It's great to know that we delivered on our promise. Your support means a lot to us!

Posted 1 month ago

“The attention to customer service is above and beyond, the personalised wine glass is just beautiful!! I am in NZ, I was unsure this gift would arrive on time, it did!!! Order placed and received within 5 days!!”

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Posted 1 month ago

Thank you so much for your wonderful review, Julie-Anne! We're thrilled to hear that the personalised wine glass exceeded your expectations and that it arrived so promptly in New Zealand. We truly appreciate your kind words about our customer service and are always here to help! 🌟

Posted 1 month ago

“I ordered at the last minute for a birthday present, paid the extra to rush the job and had it within 2 days. The gift box and set was awesome, the perfect present. The person who we bought it for was absolutely blown away with how awesome it was.”

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Posted 2 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 2 months ago

“The personalised little bear spoons & fork set were perfect for my little grandson’s christening gift. They arrived sooner than expected which was a real plus. Many Thanks”

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Posted 2 months ago

Thank you so much for your lovely feedback, Brigitte! We're so glad to hear the personalised cutlery set made the perfect gift for your grandson’s christening, and it’s wonderful that it arrived earlier than expected too. 💛 We truly appreciate you taking the time to share your kind words and are so happy you’re pleased with your order.

Posted 2 months ago

“Absolutely beautiful.. great quality and just like the picture. Fast delivery and great communication.. highly recommended”

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Posted 2 months ago

Thank you so much for your lovely feedback, Louise! We’re so happy to hear that you loved your order and had a great experience with us. 💛 We really appreciate your support and recommendation!

Posted 2 months ago

“Speedy service Lots of choices Not outrageous prices”

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Posted 2 months ago

Thank you so much for your feedback, Maree! We’re pleased to hear that you enjoyed our speedy service, wide range of choices, and reasonable prices. Your kind words mean a lot to us! 😊

Posted 2 months ago

“I’ve purchased many gifts from this company and as usual I was absolutely delighted. This time I bought an engraved whiskey glass with stones in a beautiful engraved box for my friends 60th. He loved it! I’ve never been disappointed with this awesome Aussie company.”

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Posted 2 months ago

Thank you so much for your kind words and continued support, Chris! 💛 We’re glad to hear that your friend loved the engraved whiskey glass and that your experience with us has been consistently positive. It truly means a lot to us to hear such wonderful feedback from a valued customer like you. We look forward to helping you find more special gifts in the future!

Posted 2 months ago

“Amazing personalised gifts that add that touch of luxury.”

Personalised Favours 5 star review on 21st October 2025

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review, Brian! We’re delighted to hear you loved the personalised gifts and felt they added a touch of luxury. Your support truly means a lot to us!

Posted 2 months ago

“We loved our personalised favours! The quality was beautiful and the packaging presentation simply made them look amazing!”

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Posted 2 months ago

Thank you so much for your lovely feedback, Alice! We’re glad to hear that you loved your order. It means a lot to us! 😊

Posted 2 months ago

“So happy with the personalised cutlery set for my granddaughter who is 21 months and I know she will treasure having her own set”

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Posted 2 months ago

Thank you so much for your lovely feedback, Dianne! We’re glad to hear that you’re happy with the personalised cutlery set for your granddaughter. We really appreciate your kind words and support.

Posted 2 months ago

“I'm very happy with my experience. Good customisation choices and easy-to-use website. Very quick turnaround to get the products done and shipped out. The actual products themselves feel high quality too. Can't recommend enough.”

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Posted 2 months ago

Thank you so much for your wonderful review, Courtney! We're thrilled to hear that you enjoyed the customisation options and found our website easy to use. It’s great to know that our quick turnaround and high-quality products made a positive impression. Your recommendation means a lot to us!

Posted 2 months ago

“Coasters were beautiful and would highly recommend. A great gift as a wedding present for our guests and as personalised it doubled as a stunning place card for our guests. We also got the boxes to present them in but were not happy with them and did not use as we didn’t feel they were up to the standard of the coasters and were also dirty and required cleaning from cardboard cuttings or something similar. Very fast turnaround from ordering and would highly recommend coasters but not individual boxes.”

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Posted 2 months ago

Thank you so much for your feedback, Mel! We’re glad to hear you loved the coasters and that they made a great gift. I’m sorry to hear the boxes didn’t meet your expectations – this is not the experience we want for our customers. Please feel free to contact us at hello@personalisedfavours.com.au with your concern, and we’ll do our best to assist you. We really appreciate you letting us know, and we will take your comments on board to improve.

Posted 2 months ago

“The gift was exactly what I wanted thank you. The service was great. Two things bothered me - firstly my bank details popped into place without me doing anything. This worried me as I'm sure I've never bought anything from you before. Why did this happen? This was followed by an email from Shop calling me Christina. I've also not used Shop before and didn't use it for this either. Now the email from you is calling me Christina, why is that? Buying online is a great way to shop but I'm always careful and on the lookout for abnormalities. These things made me a bit nervous about anymore shopping.”

Helpful Report

Posted 2 months ago

Hi Christina, Thank you so much for your feedback. We’re so pleased to hear that you loved your gift and our service. I completely understand your concern, and I’ve sent you an email directly to address this in more detail and provide reassurance regarding your checkout experience. Thank you again for taking the time to share your thoughts. Your feedback helps us continue to improve. Kind regards, PF Team x

Posted 2 months ago

“Realy happy with my purchase of your engraved wine box, its perfect for my daughter and soninlaw to be for their wedding day, I purchased a similar wine box over 7 years ago for my other daughter and this is one is of the same quality and presentation. Thanks Personalised Favours”

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Posted 2 months ago

Thank you so much for your lovely review, Sheiranne! We're delighted to hear that our engraved wine box met your expectations and is perfect for your daughter and son-in-law to be. It's wonderful to know that our quality continues to impress you. We truly appreciate your loyalty and can't wait to serve you again in the future!

Posted 2 months ago

“I thought this would be a little bit bigger than it was.”

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Posted 2 months ago

Hi Kerry, Thank you so much for your recent order and for leaving feedback. We’re really glad to hear you loved the towel sets! We’re sorry to hear the Mini Jar of F*cks wasn’t quite the size you expected. We include detailed product dimensions on the website to help customers get the right idea before purchasing, but we completely understand that expectations can differ, especially with novelty gifts like this one. Our team has already been in touch and arranged a refund for the jar as a goodwill gesture. We hope this helps and we’d love the chance to assist you again in the future with something that’s a perfect fit. — Team PF

Posted 3 weeks ago

“Absolutely beautiful, from the packaging to the small details it was amazing, delivered super quick and bride and groom were very happy with their gift ☺️ Thank you!!”

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Posted 2 months ago

Thank you for your review, Jereisha! We’re so pleased to hear that you loved the packaging and details of your order. 😊

Posted 2 months ago

“I ordered three items and all arrived safely and on time! Perfect gift for my son's upcoming wedding.”

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Posted 2 months ago

Thank you for your review, Heather! We're pleased to hear that your items arrived safely and on time. We appreciate your support and hope to assist you with more special occasions in the future!

Posted 2 months ago

Personalised Favours is rated 4.9 based on 3,240 reviews