Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,664 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 18th July 2025

780

Anonymous

Anonymous // 01/01/2019

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English

“The keyrings were very small”

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Posted 2 years ago

Hi Sheridan, Thank you for your honest review. I'm sorry to hear you are disappointed with the size of our keyrings. We are very transparent with all of our product dimensions shown on each of our product listings. As these keyrings are made from solid metal, if they were any larger they may run the risk of being too heavy. Please reach out should you have any additional questions. Kindest, Bree.

Posted 2 years ago

“I absolutely love Personalised Favours all items are stunning and beautifully made. This is my second time ordering, I received my proof email less than 5 hours later and delivery arrived within the week. Once my items arrived I did notice a duplicate printing error. I emailed the company and received a super quick response and the correct item/ wording was shipped express at no further cost. The business was very apologetic and hassle free. I will definitely be making more future purchases.”

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Posted 2 years ago

Hi Renee, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience.

Posted 2 years ago

“Turned out absolutely awesome. My best mate loved it. You guys are champions.”

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Posted 2 years ago

WOW! Thanks, Joshua. We truly value your review and are so glad you love our amazing products.

Posted 2 years ago

“Very happy with everything. Thank you and will definitely order again in the future and recommend to family and friends”

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Posted 2 years ago

Thank you for your feedback, Sarah! We really appreciate your recommendation and continued support.

Posted 2 years ago

“Beautiful wine glass that came really quickly, absolutely brilliant service”

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Posted 2 years ago

Thank you for your review, Vanessa. We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“Product not yet received. Waiting for couriers to deliver it for more than 2 weeks. I live in a capital city, metropolitan area. Very poor from your choice of courier”

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Posted 2 years ago

Hi Martin, After reaching out to you directly, I'm pleased we were able to follow up your order that was unfortunately delayed in transit despite being dispatched from us in record time. After doing so, we had your order delivered the following day which was a fantastic outcome. Once again, I do apologise for the unusual transit delay you experienced with your order this time. If you do have any further questions or concerns, please feel free to reach out to me. Kindest, Bree.

Posted 2 years ago

“Engraved Wooden Gift Boxed Decanter, Scotch Glasses and Whiskey Stone Set. Great personal Gift for Christmas. Excellent service and very professional.”

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Posted 2 years ago

Thank you for the 5-star review, Mary! We value your feedback and we look forward to helping you with your next occasion.

Posted 2 years ago

“Always receive excellent, fast, efficient service and the products look amazing!”

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Posted 2 years ago

Hi Julie, We really appreciate the 5 star rating! It was our absolute pleasure to provide you with your special gift and look forward to helping you with your future purchases

Posted 2 years ago

“Great gift idea & fast delivery”

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Posted 2 years ago

Thank you for the 5-star review, Christelle! We value your feedback and we look forward to helping you with your next occasion.

Posted 2 years ago

“This company is very professional. I have dealt with them many times and always prompt, great communication, and the product I love.”

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Posted 2 years ago

Thank you for your review, Deb. We’re so happy to hear you had a great experience at Personalised Favours. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we look forward to helping you with your next occasion.

Posted 2 years ago

“Very pleased with my purchase, prompt delivery and packed very well”

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Posted 2 years ago

Thank you so much, Chris! We are thrilled you loved our products | Customer experience is important to us at Personalised Favours so we are so glad you had a great experience.

Posted 2 years ago

“Fast and great quality, highly recommended”

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Posted 2 years ago

Thank you for the 5-star review, Elton! We value your feedback and we look forward to helping you with your next occasion.

Posted 2 years ago

“Smooth & easy transaction, thank you”

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Posted 2 years ago

Thank you for the 5-star review, Dianne! We value your feedback and we look forward to helping you with your next occasion.

Posted 2 years ago

“The personalised favours item was a gift and the recipients loved it! Very happy with the process.”

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Posted 2 years ago

Thank you for your review, Jay! It was a joy to be able to help you with a special gift for such a special Occasion.

Posted 2 years ago

“I absolutely love your products”

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Posted 2 years ago

WOW! Thanks, Gail. We truly value your review and so glad you love our amazing products.

Posted 2 years ago

“Great product & quick delivery”

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Posted 2 years ago

Thank you for the 5-star review, Jarod! We value your feedback and we look forward to helping you with your next occasion.

Posted 2 years ago

“Great product & more importantly customer service provided by the entire team was amazing.”

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Posted 2 years ago

“You are amazing to deal with. Very efficient producing and delivery beautiful personalised item.”

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Posted 2 years ago

“Great 50th BIrthday present with a personal touch. Perfect Gift can not fault :)”

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Posted 2 years ago

“Arrived in a timely manner. Some of the writing though wasn’t sandblasted on properly and had come off. You could still see the letters had just lost the definition from the extra layer. Overall a great product.”

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Posted 2 years ago

Personalised Favours is rated 4.9 based on 2,664 reviews