Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,240 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

810

Anonymous

Anonymous // 01/01/2019

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English

“I bought the Santa Sack and Stocking for my granddughters first Christmas. They are great quality items and just as described. I can't wait to use them!”

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Posted 1 month ago

Thank you for your lovely feedback, Sheryl! We're so glad to hear that you’re happy with your purchase. It’s always a pleasure to know that our products meet your expectations.

Posted 1 month ago

“I just love the products on your website”

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Posted 1 month ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products!

Posted 1 month ago

“I ordered the personalised engraved bamboo picnic table with the bonus wine glasses for my mother-in-law, and she absolutely loved it! She’s usually the hardest person to buy for, so seeing how happy she was made my day. Shipping was super fast and communication was great throughout. The only tiny disappointment was that the wine glasses were just a little bit short, so one of them sits slightly on the wooden edge and doesn’t sit perfectly straight — but honestly, it’s nothing major and definitely wouldn’t stop me from purchasing again. Beautiful product, amazing gift idea, and great service!”

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Posted 1 month ago

Thank you for your wonderful review, Kathryn! We're thrilled to hear that your mother-in-law loved her gift. That truly makes our day! We appreciate your feedback on the wine glasses and are glad it didn’t detract from your overall experience. Your support means so much to us, and we can’t wait to assist you with your next purchase!

Posted 1 month ago

“We order teachers grifts from here a bit and always so happy with what we receive. Beautiful gifts and arrives really quick.”

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Posted 1 month ago

Thank you so much for your review, Rachael! We’re pleased to hear that you're happy with the teachers' gifts and that they arrive quickly. Your satisfaction means a lot to us, and we appreciate your continued support!

Posted 1 month ago

“As described , very good value for money and arrived quickly.”

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Posted 1 month ago

Thank you for your review, Margaret! We're pleased to hear that you found good value for money and that your order arrived quickly. Your satisfaction is our top priority, and we truly appreciate your support!

Posted 1 month ago

“Great service, good comms”

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Posted 1 month ago

Thank you so much for your wonderful 5-star rating, Ludi! We truly appreciate your support and are delighted to hear that you had a positive experience with us.

Posted 1 month ago

“Love the personalised cheese board I got my Mim for her 65th birthday, she thought it was beautiful too. Fast delivery to NZ”

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Posted 1 month ago

Thank you for your lovely review, K! We’re so glad to hear that the personalised cheese board was a hit for your Mom’s 65th birthday and that she found it beautiful too. We appreciate your kind words about our fast delivery to NZ. We value your feedback, and we look forward to helping you with your next occasion.

Posted 1 month ago

“Absolutely love this glass. Engraved for my husband's 80th birthday, it's very special. Staff are wonderful to deal with and very helpful. The glass was packaged very well. I'm very happy!”

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Posted 1 month ago

Thank you so much for your kind words, Catherine! We’re glad to hear you loved the glass and that it made such a special gift for your husband’s 80th. We truly appreciate your support!

Posted 1 month ago

“Great gift and well priced. Correspondence, dispatching time and updates re shipping were excellent.”

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Posted 1 month ago

Thank you for your review, Geoff! We're happy to hear that you found our gift well-priced and appreciated our communication and shipping updates. Your satisfaction means a lot to us!

Posted 1 month ago

“I ordered a personalised poker ste for my son's 40th birthday. I made an error on the original order by puting COLIN'S as the required name. That same day, I realised my error (I wanted COLIN, not COLIN'S) and sent an email with URGENT in the message header. I received a reply that said I would receive an email and SMS with the correction I wanted and that I should approve it and my order would THEN be completed. I sent the approval, and that approval WAS ACKNOWLEDGED. I received the poker set, giftwrapped as requested, and gave it to my son. When he opened it, I was HORRIFIED to see that the name on the case was "COLIN'S". I will never order from you again because even after I sent the required approval of the change in my order, that your company IGNORED the approval and printed the original order. VERY POOR FORM! Graham Bright (tank25@iinet.net.au)”

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Posted 1 month ago

Hi Graham, Thank you for your order and for taking the time to leave your feedback. We’re very sorry to hear how disappointed you were with the final product as that’s never the experience we want for our customers. After reviewing the order history, we can see that the original artwork approval was received and production began shortly after to meet the requested turnaround time. Your updated artwork request came through after production had already been completed and your gift dispatched, which is why the change wasn’t reflected on the finished item. Our team reached out as soon as we saw your review to offer a resolution, including a replacement with your corrected artwork, but we weren’t able to finalise this with you. We’d still be very happy to remake the poker set with the updated personalisation so that your son receives the version you intended. If you’d like us to proceed, please contact us at hello@personalisedfavours.com.au and we’ll take care of it promptly. — Team PF

Posted 3 weeks ago

“Excellent service. Very helpful and my questions were answered promptly. The product arrived in time and was exactly what I expected. The photo printed onto the product was clear and great quality.”

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Posted 1 month ago

Thank you so much for your wonderful review, Kylie! We're thrilled to hear that you received excellent service and that your product met your expectations. Your feedback on the quality means a lot to us. We hope to assist you again in the future!

Posted 1 month ago

“Great team to deal with and made any adjustments i wanted. Our club will be making future orders for sure!”

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Posted 1 month ago

Thank you so much for your review, Chandie! We're pleased to hear you had a great experience with our team and that we could accommodate your adjustments. We can’t wait to work with your club on future orders!

Posted 1 month ago

“Perfect gift to give our little nephew for christmas a Teddy Bear Pillowcase with his name on it very happy with our purchase.”

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Posted 1 month ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product. We will share this with the store team to let them know to keep up the amazing work! 😊

Posted 1 month ago

“The ordering and delivery of my order was fast and efficient and am very happy with my purchase”

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Posted 1 month ago

Thank you for your fantastic review, Merron! We’re delighted to hear that your ordering experience was fast and efficient and that you’re happy with your purchase. Your satisfaction means a lot to us!

Posted 1 month ago

“I have purchased this as a gift and I’m so happy with it and super excited to gift it, I’m sure the birthday girl will love it! 🥰”

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Posted 1 month ago

Thank you for your lovely review, Olivia! We're so glad to hear that you're happy with your gift choice and excited to share it. We hope the birthday girl loves it just as much!

Posted 1 month ago

“Delivery was quick and easy! The item was as described and beautifully presented in gift box.”

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Posted 1 month ago

Thank you so much for your review, Meri! We're happy to hear that your order arrived quickly. Your support means a lot to us!

Posted 1 month ago

“Very pleased with the purchase thanks so much”

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Posted 1 month ago

Thank you for your wonderful review, Kyle! We're thrilled to hear that you're pleased with your purchase. Your support means a lot to us, and we look forward to serving you again in the future!

Posted 1 month ago

“Great service and very happy with purchase and speedy delivery”

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Posted 1 month ago

Thank you for your review, Karen! We're so happy to hear that you were pleased with our service and the speedy delivery. 😊

Posted 1 month ago

“What an amazing gift. Many people at the birthday party commented on how beautiful and thoughtful it was. Highly recommend for a special occasion.”

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Posted 1 month ago

Thank you so much for your 5-star review! We are glad to hear they are happy with the product. We greatly appreciate your recommendation and we will share this with the store team to let them know to keep up the amazing work! 😊

Posted 1 month ago

“This was my first time purchasing gifts from Personalised Favours and I would highly recommend. Extremely happy with my purchases.”

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Posted 1 month ago

Thank you so much for your wonderful review, Debbie! We're delighted to hear that you had a great experience with us on your first purchase. Your recommendation truly means the world to us!

Posted 1 month ago

Personalised Favours is rated 4.9 based on 3,240 reviews